Sahana Nazeer, how did you get into recruiting, and how did you end up at Sci.bio?
After I graduated from Brown, I was searching for a full-time position that would utilize my neuroscience degree. I partnered with a recruiter who noticed that I was not keen on benchwork roles at the time. She recommended that I apply for a position with scientific recruiting. I sent in one application – to Sci.bio – and met with Eric later that week. I was drawn to learning about a new industry from an interesting angle that was still anchored to my love for science.
What do you enjoy most about being a recruiter?
I enjoy the search to find not just the right person for the job, but the right person for the team, especially for smaller companies focused on developing a specific company culture. Part of my growth as a recruiter has stemmed from focusing on building teams as opposed to filling requisitions.
What do you find most challenging about recruiting?
Balancing a process that works well for you while also incorporating new techniques to search, screen, and negotiate. For me, there is a fine line between a systematic approach and a monotonous one. And so, it really helps to work within a team as I have the chance to learn from my colleagues and share insights with them.
What are your passions and interests outside of work?
I recently graduated from the Virginia Tech Carilion School of Medicine, and I will soon start my residency in Psychiatry – Child Track at Brigham and Women’s Hospital/Harvard Medical School. I am an avid fan of the Boston Celtics! I also enjoy swimming (although now non-competitively) and playing tennis with my fiancé.
What do you think your greatest strength is as a recruiter?
My passion for supporting diverse, equitable, and inclusive hiring extends into my approach to recruiting, collaborating with hiring managers and talent acquisition partners, and developing relevant educational materials for clients. By keeping the priority of diversity, equity, inclusivity, and belonging at the forefront of my interactions with candidates and clients, it has become a strength of mine to help build cohesive teams and contribute to a company’s growing culture.
What advice would you give to someone entering the world of biotech recruiting, or recruiting in general?
As part of my medical training, there was an emphasis in being not only aware of our own biases but also cultivating actionable changes from that recognition. Being cognizant of my own biases has helped me better understand candidates and serve as their informed advocate when needed (especially as recruiters facilitate a majority of the candidate communication during the hiring process).
Ah, ChatGPT. These days, you can hardly walk ten feet without hearing about it. How will it help our species? Whose jobs will it eradicate? Who owns the rights to what it produces? As of right now, no one has a concrete answer to any of those questions. But there’s one thing we do know: ChatGPT won’t soon replace any job involving in-depth analysis or critical thinking.
As a life science employer, you’re probably wondering how the software will affect your current employees, as well as how you recruit new ones. Below, we’ve provided some basic info on the software, and what it means for science-based industries.
The Burning Question… What is ChatGPT?
As you probably know, the world of AI is abuzz with talk of this new chatbot, which can have high-level conversations about most any topic under the sun. Perhaps most excitingly, it can help its human users generate ideas, flesh out research, and identify gaps in their logic.
Indeed, there are many exciting potential applications of ChatGPT in the life sciences. The chatbot can be used to analyze patient data, suggest and compare effective treatment plans, identify potential new treatment recipients, and anticipate the properties of new compounds – to name just a few potential applications.
Limitations of the Software
You’ve probably also heard that the chatbot isn’t foolproof – at least, not yet. Indeed, ChatGPT can be overly technical, beside the point, or just plain wrong in its answers to user inputs. In a scientific/pharmaceutical context, these errors can have serious consequences. As such, at the time of writing, we do still need human beings to oversee and edit the work of our trusty AI helpers.
The Life Science Job Market
It’s undeniable: this new AI chatbot is capable of performing many STEM-based tasks. For example, it has a high ability to execute classic data analysis tasks such as creating code that can analyze large amounts of information, create “dummy data” to test algorithms, and develop data analysis training modules. However, it is still not a “big picture thinker” or a problem solver. Good news: we still need humans for larger and more complex tasks!
What Does it Mean for Hiring Processes?
It’s true – ChatGPT can likely be helpful as a part of the recruiting process. However, as with all other fields, its applications are presently limited to more straightforward tasks, such as writing job descriptions and screening for particular qualifications or experience. ChatGPT can now handle the more menial tasks associated with recruitment – which leaves actual recruiting teams with more time to focus on screening, interviewing, and sussing out standout applicants from the mix.
ChatGPT certainly can’t mimic one of the most crucial recruitment skills, either: a big-picture perspective on which employees will excel in which jobs. A good recruiter can also identify the most attractive elements of a job or company and pitch them to potential employees – an ability that ChatGPT does not currently have, and isn’t likely to develop anytime soon.
If you’re an employer wondering if you should use AI in your own recruiting process, consider why you’d be using it. If you’re looking to make your basic search process more efficient – absolutely ChatGPT is one of many ways you can make that happen. But if you’re looking for all the benefits of an actual recruiter, don’t expect a robot to provide that for you! A little bit of investment in a human team to help you find your perfect match can pay off in spades.
A Handy Little Helper
ChatGPT is an exciting new development in the world of AI with the potential to revolutionize the recruitment landscape. At this point in time, though, it’s more of a “convenient assistant” than a full-blown problem-solver. When you’re looking to tackle a complex task, you’re still going to require a human (or team of humans) to help you with it. If you’re looking for some particularly on-the-ball humans to join your team, Sci.bio’s recruitment team can help you find them.
If you’re new to the biotech job market you may hold the following common misconceptions about recruiters (put your hand up if you’ve believed either of these things): recruiters are indiscriminate in who they reach out to, and they only care about meeting hiring quota.
In reality, biotech recruiters are often very familiar with the industry, because they have long standing relationships with pharma clients, and are trained as scientists themselves. Many recruiters are STEM graduates like yourself, and love talking about science with jobseekers and clients.
If you’re overwhelmed by the post-graduation hunt for a job, working with a boutique biotech recruiter will make your life easier. But if you’ve not worked with specialized recruiters before, you might not know how to build a relationship with one, or let them know you’re job-hunting.
If a biotech recruiter hasn’t reached out to you, here are proactive ways to reach out:
Attend mixers or networking events at events in your field (e.g. a Working in Biotech career panel, a young professionals mixer) – it’s likely you’ll find one or two recruiters among the attendees
After introducing yourself: your current role, when you expect to graduate or begin job-hunting, and the job positions you’re interested in – the recruiter will likely ask for an opportunity to chat with you on the phone to learn more.
What to expect in initial phone conversations with recruiters:
Don’t be shy – recruiters speak to a lot of people like yourself, and are familiar with conducting these types of conversations and putting you at ease.
Practice a brief couple of sentences’ introduction. E.g. I’m an Immunology PhD candidate at X university. Give the other person space to ask follow-up questions.
Think about when you are looking for a job and what skills you have. What analytical instruments do you work with? What laboratory techniques do you regularly perform (e.g. PCR, western blot)? Decide what you are looking for in a role, and if you don’t know, think broadly: do you want to work with people, are you interested in being a bench scientist? Would you like to work in a fast-paced start-up, or a more traditional large pharmaceutical company? These answers will help the recruiter decide which roles to put your name towards.
After your initial phone call and emails, don’t be afraid to follow up if you haven’t heard back within an agreed upon timeframe. Recruiters are busy, and clients can experience delays in their hiring process, so recruiters are unlikely to be ignoring you! Checking in regularly demonstrates your continued interest in the roles discussed, as well as your good organization skills.
At Sci.Bio, we’ve helped hundreds of STEM graduates get into their first biotech job. Get in touch to schedule a chat with one of our friendly, knowledgeable recruiters today.
How can you avoid candidate ghosting? First we need to define ghosting. The term “ghosting” – when one person drops all contact without warning and no longer replies to your messages – is something you may have heard about in the context of romantic relationships or friendships, but it is becoming a professional phenomenon too.
A recent survey of jobseekers found that 84% of candidates admit to ghosting an employer or potential employer during the past 18 months. As a recruiter, it is frustrating when a candidate stops responding to your calls and does not tell you why. Aside from accepting it’s not a personal reflection on you, here are some ways to reduce the likelihood of candidate ghosting.
Why Candidates Ghost
Unfortunately, the reality of the current workforce and hiring trends means that ghosting is easier – and more tempting than ever.
With the biotech sector still growing fast and struggling to fill their positions – and the rising cost of living prompting many STEM workers to seek better opportunities – recruiters need job candidates slightly more than candidates need them. As a result, jobseekers often move faster than recruiters when applying for jobs and accepting or rejecting offers. They are also frequently working with multiple recruiters or applying to jobs directly. This leads to a situation where candidates are more likely to ghost one recruiter because they’ve accepted another job offer, or they are balancing too many job applications and decide to let some opportunities go.
In the survey mentioned above, 29% of job candidates said the reason they ghosted an employer was because the salary offered was too low. The second most common reason given was the candidate received a better job offer (28%).
How Recruiters Can Avoid Candidate Ghosting
The best way to avoid jobseeker ghosting is to remain approachable and proactive. Keep candidates apprised of delays with their applications (e.g. if the hiring manager is away on vacation until next week), and check in with the candidates regularly. These check-ins should continue even after a job offer is made: if the candidate isn’t receiving updates from their new employer, it may make them nervous and more likely to continue their job search. It is uncommon for a candidate to ghost the company after making a job offer…but it’s not unheard of.
When filling biotech roles, make sure you know what the candidate’s preferred salary range is early in the process, and whether the position you’re trying to fill meets their expectations.
Assume that the candidate is pursuing multiple opportunities simultaneously, and act accordingly. Try to accommodate the candidate’s other applications – if they expect to attend a final stage interview next week, make sure they do not have to wait long to find out the status of the interviews you’ve facilitated.
Lastly, emphasize that you’re supportive of the candidate pursuing other opportunities and accepting competing offers. Some candidates ghost recruiters because they fear an awkward conversation when they admit they’ve accepted another offer. If you want your candidates to tell you when they’ve stopped their job search, it’s best to be understanding.
Kay Chow is one of Sci.Bio’s wonderful Scientific Recruiting Partners. As her three year anniversary with Sci.Bio approaches, we thought she’d be perfect to kick off our upcoming Recruiter Spotlight series, which will shed light on the work and lives of Sci.bio’s recruiters.
How did you get into recruiting, and how did you end up at Sci.bio?
For my first co-op at Northeastern, I worked at a Brain & Cognitive Sciences lab that focused on studying the effect of exercise on brain health in older adults. I first started out on the clinical research side, but later found myself on the recruiting end picking up phone calls from prospective study candidates. I soon realized that I enjoyed that side of the work much more and thought I could pursue a similar career in the biotech industry given my academic background in neuroscience. A couple of interviews later with Eric and other team members, I was hired at Sci.bio and it’s been nearly three years since in May 2023!
What do you enjoy most about being a recruiter?
I enjoy being a part of someone’s life milestone when they accept a new role. When I hear an enthusiastic yes from a candidate, I get excited for them to explore a new part of their career and work with new people. I try not to become desensitized to the fact that switching jobs is an important milestone in people’s lives.
What do you find most challenging about recruiting?
I find that the most challenging part of recruiting that I’ve had to learn to manage are the ups and downs, and accepting that this is a profession where many factors can be out of your control. Recruiting can be an emotional rollercoaster – one day you can have a top candidate accept an offer and you feel on top of the world, then a few hours later, you can have your fourth offer for a role rejected. You can do your best to find a great candidate and provide a stellar offer, but at the end of the day, you can’t make a candidate say yes if they don’t want to.
What are your passions and interests outside of work?
I’ve been a part of a cornhole league in Assembly Row for the last two years and I’ve won four seasons! Prior to the cornhole league, I hadn’t played any cornhole (minus the intramural cornhole league I was participating in where we lost every game!). I’m also a powerlifter – I competed in a local meet last summer and plan to compete again this summer! On top of that, I love electronic music. You can find me dancing at a show or festival on the weekends.
What do you think your greatest strength is as a recruiter?
I believe my greatest strength as a recruiter is my ability to read the recruiting process and anticipate next moves. By understanding a candidate’s motivations, a hiring manager’s priorities, and reading into subtle nuances, I can get a sense of how a situation might pan out. This helps me to prepare for what’s to come.
What advice would you give to someone entering the world of biotech recruiting, or recruiting in general?
I would suggest finding a style of communication that is comfortable and effective for you. Candidates can tell if you’re uncomfortable or not being yourself and it doesn’t always help foster trust and rapport with them. I find that when I exude my own personality on a call (which might be a little quirky and goofy when the time is right), it helps put me and the candidate in a more comfortable state.
What are your goals that you hope to accomplish as a recruiter?
At this point, my goal is to gain as much experience in as many different environments as possible. So far, my main experience as a recruiter has been with smaller to medium sized biotech companies in an RPO setting. I think I thrive in RPO settings but hope to gain more experience in contingent recruiting and BD. After dipping my toes in more environments, then I’ll narrow down what my niche will be and work towards that.
