To attract the best, your offer has to speak to them.
You’ve found The One – the candidate who stands out above all others, who holds promise of taking your company to new heights through their contributions. The only thing left is to get this candidate, likely highly sought after, to say yes to your offer.
First Steps in Making an Offer They Can’t Refuse
Perhaps most importantly, ensure you contact the candidate with an offer ASAP – ideally on the same day you’ve decided to hire them. The longer you wait, the greater the likelihood that another employer will snap them up. Pick up the phone, rather than sending an email: only through a voice exchange can you properly communicate your excitement about them coming on board, as well as gauge the candidate’s emotional response to your offer.
The STEM market is suffering from a talent shortage, with the best candidates in very high demand, so expect your candidate to come to the negotiation table with a clearly defined wish list. While you don’t have to grant every item on the list, this is not the time to argue about menial details such as the wording of the job title, or the flexible start time on a given day of the week. Showing a bit of flexibility here helps keep the negotiation flowing, and may be just the thing which convinces the candidate to give you a “yes”.
Put on your Candidate’s Hat
“The employer-employee relationship doesn’t start the first day on the job. It officially starts with the job offer. Make that moment memorable for the candidate.” – Jeff Haden, Contributing Editor, Inc. magazine
Your candidate will likely prioritize five areas when evaluating an offer: salary, short-term incentives, long-term incentives, benefits and perks, and of course the job itself. If they’re moving from an existing position at another company, they’ll likely expect a pay increase of at least 10% to make the switch. But don’t just pick a figure based on salary history or industry standards: tailor your salary offer to your candidate’s knowledge, skills and experience – and let them know how you’ve arrived at the figure. Transparency never hurts, especially at this crucial stage.
“Using past salaries to determine a future salary perpetuates the gender pay gap and shows an unwillingness to pay employees their true worth.” – John Feldmann, Insperity
In addition to discussing base salary, explain the benefits, bonus plan (if any), and any other monetary perks in detail, following up with a written summary of these details you’ve discussed. By the same token, come clean about any constraints. If you’re a startup and have limited cash flow, for example, explain that you can’t currently match a top-dollar salary but can make up for it with an attractive equity program.
Think beyond monetary benefits: today’s jobseekers also place a high value on the ability to work remotely, at least part of the time. The Covid-19 pandemic has accelerated this trend, with many people discovering they enjoy the ease of working from home, or the adaptability of a hybrid schedule. Flexible hours and paid volunteer days can also help attract top candidates looking for employers who value work/life balance.
As for the job itself, bear in mind that science professionals highly value their work being stimulating. As revealed by a Talent in Science survey, most rate the opportunity to do challenging work as a key factor in deciding on a job offer. With this in mind, be sure to highlight the challenging nature of the work, and the opportunities for growth within the company. For example, working on a team that successfully commercializes a drug can galvanize a career, so let your candidate know if you have a big one in the pipeline.
When in doubt, ask.
No two candidates have the same life circumstances, and a perk that means the world to one candidate may not inspire another. Instead of guessing, ask outright: “What working conditions or benefits do you value most?” If you can meet these needs, even partway, you’re on your way to a deal.
Even if the candidate doesn’t push back on any of your terms, resist the temptation to ask for a firm commitment right away. Giving them the time and space to reflect on the offer signals respect, and indicates the culture of the company they’re considering joining. That said, it may be useful to probe them gently to gauge their interest in moving forward, particularly if met with a lack of response. You can simply ask: “I understand you need time to think about this, but how do you feel about the offer?” If you sense hesitation, you can ask further questions or provide information that could move the needle.
What you don’t want is a lukewarm, half-hearted acceptance. A new hire who starts out with an undercurrent of dissatisfaction won’t give you their best. When you finally seal the deal, you want both parties to be enthusiastic about the deal.
If you’re looking to fill a role with a highly qualified candidate, Sci.bio’s recruitment services can help. We know that no two clients are the same, so we provide customized recruiting support that adapts to a given client’s structure and needs, and have placed successful candidates with a variety of companies. Please contact us to connect with a recruiter and discuss your needs, and follow us on LinkedIn to stay up to date.
Despite being in a candidate’s market currently, it remains difficult for many companies to attract top candidates and successfully fill advertised roles. If your biotech firm is struggling to hire new talent, there are a few probable causes worth addressing.
Why You Have Trouble Attracting Candidates
The salary isn’t listed in the job posting or website. With rapid rises in the cost of living, candidates are demanding higher salaries to account for the change, and often want to know that this is the case before applying. Consider increasing your transparency with salary ranges for posted positions. However, if you are listing a salary range, ensure that you aren’t offering below-market rates.
An unclear job posting. Perhaps the job description is too generic, it’s not clear what experience level you’re hiring for, or the job responsibilities aren’t clearly spelled out. Wherever the confusion may lie, you will likely end up attracting the wrong candidates unless your posting is straightforward.
Bad company reviews or interview experiences are posted on Glassdoor. Candidates check review sites like Glassdoor to learn about company culture and to check for red flags before applying to jobs. Keep an eye on these sites for bad reviews that need addressing.
You don’t offer remote or flexible working. Even when candidates are willing to come into the office, they don’t want to feel as though attendance is mandatory, or give up flexible working practices they may have enjoyed during recent years. Consider offering a hybrid model, where employees can strike a balance between in-person and remote work.
The job application process requires more than one click. Candidates are often used to applying for jobs via LinkedIn Easy Apply – which requires no more than a pre-uploaded resume and hitting the ‘apply’ button. They certainly don’t want to copy information from their resume into a job application form, or click through multi-page application portals at the start of the process. Consider whether you need this much information about all the candidates during the screening stage, and whether there may be a more modern application software you could implement.
Your company website is confusing to navigate or outdated. Candidates looking for a job will often apply to five or more positions in a single session – if they can’t immediately find Careers information on your website, they may well stop looking and move on to the next company. Make navigating your website and subsequent application process streamlined and straightforward for candidates.
What happens when you can’t fill a job vacancy?
Most of the issues outlined above can be fixed, though some may take time and work to rectify. Other difficulties, such as company location or need for a technical expert with a specialized skill set, are harder to control. In both of these scenarios, consider short-term sourcing options to help your company meet its business needs.
If you’re looking to fill a role with a highly qualified candidate, Sci.bio’s recruitment services can help. We know that no two clients are the same, so we provide customized recruiting support that adapts to a given client’s structure and needs, and have placed successful candidates with a variety of companies. Please contact us to connect with a recruiter and discuss your needs, and follow us on LinkedIn to stay up to date.
…Not today! Nowadays, more specific questions for life science candidates are in style – not to mention, far more useful. Instead of ultra-vague cliches, consider carefully thought-out inquiries to really get to know your candidates.
Of course, you can never know for certain how an interviewee will perform based on a short series of questions. That said, some questions are meatier than others, and can get you a pretty good idea of how a candidate might fare if offered the position.
The Four Questions for Life Science Job Candidates
Question 1: What first made you interested in a career in the life sciences?
From reading their resume, you probably already know where a candidate has worked, and what they can do with their knowledge. What you may not have read is the human story behind their choice of career.
Maybe they’ve traveled extensively, and were inspired by the many opportunities for biotech innovation around the world. Or maybe they’ve been reading life science magazines since they were six years old, and have always been fascinated by the potential of technology to save lives. Learning a candidate’s backstory will give you a sense of the passion they would bring to your company, and where it might lead them within their new role.
Question 2: What is the most complex life science project you have worked on? How did you overcome the associated challenges?
There’s nothing like past behavior to help you predict future behavior. That’s why you should ask any candidate about their past experience – ideally, working in a setting that closely mirrors the work environment of the position in question.
If your candidate has experience with large projects like running clinical trials or developing new products, you’ll want to hear about the specifics. Education is great, but it’s their experience, and of course their success stories, that really tell you what they bring to the table.
Question 3: What Do You Know About Our Company, Our Products, and Our Product Pipeline?
Looking to test whether an interviewee has done their homework? This question will speed-track the process. Let’s face it: if they didn’t think to do a quick background check for the interview, they probably won’t be the most thorough workers, either.
Assuming they can answer the question, their response will shed some light on their interests and values as a life scientist. If they have a penchant for a particular product, or a specific reason they’d like to work for you, this question offers them the chance to share.
Question 4: How Would You Improve or Expand Our Current Product/Trial?
Above all, this one is a test of critical thinking. To answer this question well, a candidate will have to think about your business through a big-picture lens. This takes in-depth knowledge of the workings of the biotech/life science industry, both internally and externally, and the ability to apply it to the context of a single company. If your candidate hasn’t prepared for this one, cut them some slack – but if they do land on their feet with an intelligent answer, they definitely deserve bonus points.
Other Important Questions to Ask
At the end of the day, the particular cocktail of interview questions you settle on will depend on what you really need to know. If the position in question will be data-heavy, for example, ask candidates how they go about evaluating new information as it becomes available. If they’d be in charge of enforcing regulations, ask them which ones they feel would affect your current product pipeline.
Depending on the candidate and the role in question, you can also ask about their lab experience, biotechnology experience, and/or their knowledge of a specific technology or lab technique.
Choosing a new candidate to onboard is an exciting process! It’s also a scary one – especially when you consider the immense costs of training someone new. Naturally, you’ll want to find the candidate that checks as many important boxes as possible. Specific questions will let you zoom in on those essential areas, leaving less room for vague, useless answers.
You might think of a “science job” as a lab-coat-wearing, number-crunching, sitting-and-calculating kind of affair. But science jobs can call for a full gamut of abilities – including “softer”, more “human-based” communications skills! If you’re used to seeing yourself as a “pure scientist”, this might seem intimidating – but basic communications skills are very useful in the modern life sci/biotech industry. Never fear: if you are able to understand a concept, chances are, you can learn how to communicate it.
Here we’ve outlined some useful communications skills for the life scientist of 2023, and how to go about cultivating them.
Life Sciences 2023: Communication Skills are Key
Nowadays, the general public is more interested than ever before in being scientifically literate. As such, there is no shortage of non-traditional, communications-based life science jobs to consider. From Social Media Specialist to Marketing Manager to Scientific Editor, jobs in the science communications space abound. Even if you don’t have one of these jobs, you’ll be a huge asset to your employer if you’re able to take on communications tasks in a pinch.
Also consider that the employers of today want their employees to be as well-rounded as possible. As a life scientist, developing your communications abilities is an excellent way to round out your skillset.
Specific Skills Required
On its own, information isn’t actually all that useful. For it to bring actual value to actual people, someone or something needs to come along to communicate it. If you’re employed in the life sciences, at some point, you’ll probably have to be that person! That’s why basic communications skills are actually indispensable for the life scientist of today. Even something as simple as writing a clear and well-laid-out email is an extremely important business communication skill, and can help you stand out in the corporate world.
Another important skill, oft-overlooked: knowing your audience. If you’re writing for a presentation, think of it like a performance – for a bit of dramatic flair, you can add some extra variety in sentence structure and punctuation. If you’re writing an article for a scientific journal, on the other hand, feel free to indulge in some jargon – but maybe hold back on the poetic license. If you’re writing for a popular magazine for non-scientists, you’ll want to take a more conversational tone, and go easy on the obscure terminology. Whatever the case, knowing how to reach your unique readership can make or break the engagement factor of your work.
And let’s not underestimate the importance of visuals as communication techniques. At some point in your career, you may be asked to prepare a slide deck for a presentation at a pharma conference, or create an Instagram carousel about your company’s latest product line. If and when this happens, you’ll find that an eye for design, layout and color is crucial.
Practicing Your Communication Skills
As we’ve discussed already, “good scientific writing” means different things in different contexts. That said, there are some general rules to keep in mind. For scientific writing that is at once concise and compelling, remember these tips:
Ask yourself, “Would I want to read this?” If you wouldn’t – why not?
Also keep in mind some common writing mistakes. Is your writing:
Using more words than it needs to convey a simple idea?
Full of dull, uninformative “filler” phrases?
So repetitive in sentence structure and word choice that it’s… boring?
These are very common mistakes, so don’t feel bad if you make them too. Just keep an eye out – they can creep in pretty easily if you’re not careful! As for design, keep these general ideas in mind:
Don’t use too many different shapes, fonts, etc. – unless you have a clear reason to
Use different shades of the same color on the same page for a simple, visually pleasing aesthetic
Position your most important elements slightly upwards and leftwards of center for maximum visual impact
Communication Skills – the Life Raft of Information
It’s always a good idea to have extra skills in your arsenal – you never know when they might come in handy! If you practice your writing skills, design skills, and overall ability to concisely convey concepts to different audiences, you’ll be well on your way to being a pro scientific communicator.
If you’re curious about science jobs with a strong basis in communications, Sci.bio’s recruitment services can help you explore your options.
If you’re new to the biotech job market you may hold the following common misconceptions about recruiters (put your hand up if you’ve believed either of these things): recruiters are indiscriminate in who they reach out to, and they only care about meeting hiring quota.
In reality, biotech recruiters are often very familiar with the industry, because they have long standing relationships with pharma clients, and are trained as scientists themselves. Many recruiters are STEM graduates like yourself, and love talking about science with jobseekers and clients.
If you’re overwhelmed by the post-graduation hunt for a job, working with a boutique biotech recruiter will make your life easier. But if you’ve not worked with specialized recruiters before, you might not know how to build a relationship with one, or let them know you’re job-hunting.
If a biotech recruiter hasn’t reached out to you, here are proactive ways to reach out:
Attend mixers or networking events at events in your field (e.g. a Working in Biotech career panel, a young professionals mixer) – it’s likely you’ll find one or two recruiters among the attendees
After introducing yourself: your current role, when you expect to graduate or begin job-hunting, and the job positions you’re interested in – the recruiter will likely ask for an opportunity to chat with you on the phone to learn more.
What to expect in initial phone conversations with recruiters:
Don’t be shy – recruiters speak to a lot of people like yourself, and are familiar with conducting these types of conversations and putting you at ease.
Practice a brief couple of sentences’ introduction. E.g. I’m an Immunology PhD candidate at X university. Give the other person space to ask follow-up questions.
Think about when you are looking for a job and what skills you have. What analytical instruments do you work with? What laboratory techniques do you regularly perform (e.g. PCR, western blot)? Decide what you are looking for in a role, and if you don’t know, think broadly: do you want to work with people, are you interested in being a bench scientist? Would you like to work in a fast-paced start-up, or a more traditional large pharmaceutical company? These answers will help the recruiter decide which roles to put your name towards.
After your initial phone call and emails, don’t be afraid to follow up if you haven’t heard back within an agreed upon timeframe. Recruiters are busy, and clients can experience delays in their hiring process, so recruiters are unlikely to be ignoring you! Checking in regularly demonstrates your continued interest in the roles discussed, as well as your good organization skills.
At Sci.Bio, we’ve helped hundreds of STEM graduates get into their first biotech job. Get in touch to schedule a chat with one of our friendly, knowledgeable recruiters today.
