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Why Are Employers Ignoring Me?

Why Are Employers Ignoring Me?

It’s the million-dollar question among job applicants everywhere…. “I have good qualifications and work history. I think I meet the minimum requirements… Why haven’t I gotten a response to my application?” Or worse, “Why haven’t I heard back after my interview?”

The silent treatment after an application or interview isn’t all that uncommon. Some sources cite that up to 75% of applicants never hear back from employers after applying; even if it’s actually less than that, it seems there’s still a lot of applicants getting no response. So why exactly does this happen? And is there a way to prevent it?

The Application Black Hole

As it turns out, there may not be an easy answer to this. There may not be one specific reason you haven’t heard back; it could be a mix of factors, some within your control and some not. And there’s a good chance it’s nothing personal.

According to research conducted by both Glassdoor and FlexJobs, there are a variety of reasons for non-response to an application. Some of the more common include:

Sheer Volume

Most online job postings generate a considerable response with a substantial number of applicants submitting their qualifications. The larger and more well-known the company, and the larger the radius from which they are recruiting (think remote vs. geography-specific), that response could multiply exponentially. But even smaller companies with a more limited recruiting radius could be overwhelmed by applicants depending on the appeal of the role and the resources available to screen applications. It just may not be possible to respond to each applicant who expresses interest. “Ideally,” explains Sci.bio’s Director of HR Allison Ellsworth, “the ATS (applicant tracking system) used by a company will at least send a confirmation email that your application has been received so you know it successfully went through. Beyond that, the volume of candidates does not usually allow for personal follow up unless you have moved along in the interview process.” The volume of applications is not something that you as a candidate can control.

Recruiters/Hiring Managers Are Recruiting for More than One Role

It’s one thing to be focused on filling one role, but most recruiters are juggling multiple requisitions simultaneously. If the number of applicants for one opening can be overwhelming, imagine multiplying that by numerous openings that need to be filled as soon as possible. Add to that a full interview schedule and other recruiting-related tasks, and it quickly becomes very difficult to respond, even when recruiters/hiring managers have the best of intentions to do so.

Position Isn’t Actually Available

In some cases, it’s possible the position to which you applied isn’t available anymore, or something has shifted internally and the hiring team is reevaluating their needs. Maybe the role has already been filled, but the new hire hasn’t started yet and they don’t want to take the posting down prematurely in case it doesn’t work out, or maybe something budgetary changed and the position isn’t going to be filled, or maybe there is a new project taking priority and recruiting is on hold for now.

While all of these are out of a candidate’s control, they are still worth noting as they very well could be the reason for no response. But what about the things that candidates can control? Some of the most common in this category include:

Applying for Too Many Openings

Job searching is a numbers game to some extent; the more applications you put out into the world, the greater the chance you’ll hear back. But if you’re indiscriminate about what and where you apply, if you apply to jobs where your qualifications don’t really match, chances are you’re not going to hear back.

Resume Could Be To Blame

If you consistently don’t hear back but are fairly certain your background is a fit, it could be how your resume is crafted. Maybe it doesn’t effectively highlight your relevant experience and accomplishments, or isn’t using the right keywords and industry specific language.

How Do I Ensure I Get Noticed?

So, what can you do to increase your chances of being noticed and making it through the initial screening process? It comes down to three categories – your application/resume, your social media presence, and your networking efforts.

Application/Resume Hacks

There are a number of things you can do to make sure your applications are more targeted and put you in the best possible light. As previously mentioned, although you want to get some volume of applications out, spend a little extra time at this phase and be selective and thoughtful about the applications you submit.

  • Try to limit your applications to jobs that are truly a good fit for your background; it’s not necessary to meet all minimum qualifications, but make sure you meet some or most.
  • Research the companies you’re considering applying to and make sure their goals and values align with your own. Then try to convey that through examples on your resume or in a cover letter.
  • Craft your resume so that it’s not just a timeline of job titles and responsibilities, but also highlights specific projects and accomplishments, especially those that are relevant to the position. A good practice is to tweak your resume for each job you apply to.
  • Include links to your online presence (more on that next).

Social Media Hacks

In today’s world, your job application incorporates more than just the resume you submit. Most people have some kind of online presence, and many employers will check into it. Make sure you’re using your online presence to your advantage.

  • Although a professional headshot isn’t necessary, ensure any photos you use present you in a professional light.
  • Similarly, do a scan of any photo tags that are publicly viewable and remove any that could be controversial or present you in a less than ideal light.
  • Just like your resume, ensure that the language and keywords you’re using reflect the jobs and industries you are seeking and highlight any relevant projects or content; for instance, LinkedIn has a specific profile section where you can include information about projects, publications, or other work that may not be reflected on a resume.
  • Ensure your social media bios are succinct, relevant, and targeted to the jobs you’re seeking.

Networking Hacks

This may be the most understated yet most important piece of advice: don’t necessarily rely only on applying for a digital posting without human contact. We live in a world driven by relationships; who you know can often make a difference, or at least give you an edge. Often available jobs aren’t even posted publicly; the only way to hear about them is by knowing someone involved. Some estimates cite that 70% of available jobs are never posted and up to 80% are filled through networking.

When recruiters or hiring managers are overwhelmed with applicants, those they have a connection with will often rise to the top. When looking at equally qualified candidates, being a “known entity” could be the deciding factor in who moves on; minimally it may help guarantee your resume moves to the top of the pile and gets a second look.

So where do you start networking? How can you best leverage your network? Here are a few ideas:

  • Research the company and see who you might already know that works there. Ask those contacts for an introduction or at least a mention to those involved in the hiring process. Remind them to check the company’s employee referral policy–they may even get rewarded if you turn out to be a good fit!
  • If you don’t directly know someone who works there, look for the mutual connection. Use your social media profiles to dig a little deeper; LinkedIn company pages will show you who works there and whether or not you have mutual connections. Then reach out to those mutual contacts that you already have a rapport with and ask for an intro, a mention, or ask to have your resume directly passed along.
  • If you don’t have direct connections at a company or mutual connections that can facilitate an introduction, do your best to engage with recruiters. Seek them out on social networks such as LinkedIn or Twitter, and engage with or comment on their posts. By making yourself noticed, you’re more likely to be remembered when it comes to reviewing resumes. And if you engage enough and build an online relationship with them, you may even be able to ask them directly about available roles.

The key with networking is to be proactive. Build your networks before you need them and then they’ll be there to tap into when the opportunities arise.

But What If I Interviewed and Got “Ghosted?”

Let’s say you made it through the initial screening and interviewed for a role, but now you haven’t heard back from the employer. Or you were informed that you aren’t moving forward without any details about why. What’s a candidate to do in this situation?

Again, there could be a variety of reasons, many of which may be nothing personal. In the case of providing specific feedback, there could be legal implications in being too specific with candidates. Or maybe one person on the hiring team wanted you to move on, but someone else with more pull wanted someone else. Maybe the employer doesn’t have the time or resources to potentially open up a prolonged back-and-forth dialogue that providing feedback may initiate.

As for hearing nothing at all? That’s simply an unfortunate outcome of some hiring processes, and there’s not much you can do to control this. The best you can do is keep focused on the fact that it’s not you, it’s them. Many companies are now more focused on the candidate experience than in the past, and doing their best to ensure that even if it’s not specific feedback, candidates who interview at least receive a status update. However, the hard truth is that some companies just don’t or won’t do it for a variety of their own reasons. If a few weeks have gone by and you haven’t heard back, it is probably a safe assumption that you should move on to new possibilities.

The moral of the story here? There’s much that you can’t control, so focus your efforts on the parts you can. Revise and target your resume to the jobs you are seeking. Optimize your online presence to your advantage. Shore up your networking skills. And most of all… don’t give up!

Hiring the Right Person

Hiring the Right Person

To find gold, you need to know where and how to look

Sometimes you get lucky: you interview a bunch of candidates, one of them stands head-and-shoulders above the pack, and there’s no decision to make. Ready, aim, hire. More often than not, though, you must choose between several candidates who seem fairly equally matched. Do you go for the person who exudes warmth and confidence and would clearly fit into your organization? Or do you opt for the shy young candidate with a patent in their resume? Or maybe the all-round achiever with connections in high places?

Criteria that count

Let’s backtrack a little. If more than one person will be weighing in on the hiring decision, you need to make sure you all agree on the important criteria before starting the search.1 Otherwise, you’ll likely find yourselves clashing about the choice.

This raises the question: which criteria have the greatest value in the life sciences? A 2019 BioSpace survey identified three priorities: 1

  1. Recent (and relevant) work experience: Fully 91% of survey respondents put a premium on this criterion. It stands to reason: recent experience in a similar role or organization puts a candidate in the mindset to perform well at the starting gate.
  2. Strong communication skills: Prized by 65% of respondents, such skills signal an ability to argue for ideas and stick-handle the conflicts that inevitably arise in group settings.
  3. Leadership skills or potential: If one defines a leader as “someone who inspires positive change and motivates others,” it’s not hard to understand why hiring teams value this quality—even in positions that don’t involve direct responsibility for other people.

For Robert Ward, who saw the Boston biotech company Radius Health grow from 6 to over 600 employees during his 4-year tenure as CEO, the list should also include a track record of success, which he defines as “delivering on projects and working to create a culture that supports diversity, collaboration and innovation.”2

What about criteria that matter less?

Notably, only 24% of respondents to the above survey placed a high value on holding an advanced degree, though the importance of those letters obviously depends on the nature of the position. A further surprise: A mere 8% viewed attendance at a highly recognized educational institution as key. That Stanford insignia may impress, but it won’t necessarily rescue a candidate who falls short in other respects. Talent acquisition experts also caution against “fear-based” hiring—a mindset that may include overreliance on people you know or an inflexible commitment to hire fast.3

The search for a researcher: asking the right questions

If you’re looking for a biotech researcher, guidance from LinkedIn Talent Solutions4 can help you zero in on the right interview questions—and the responses that signal competence. To get a feel for a candidate’s expertise in study design, for example, you could ask: “What are some factors you consider when designing research studies?” Response themes to look for include sensitivity to risk factors and budgetary constraints. And a question like “If you were given X sample and X chemical, what tests would you run?” will put anyone who lacks technical skills on the spot. See https://business.linkedin.com/talent-solutions/resources/interviewing-talent/biotech-researcher for the complete interview guide.

When looking to fill a role, it is also important to consider the environment in which the new hire will be working in. Sometimes the most outgoing candidate is not always the right fit. If the role you are filling does not require excellent people skills or an ability to lead, don’t always lean towards the candidate who is highly confident in their ability to communicate and take charge. For example, when hiring a research associate who will work exclusively in the lab, you don’t want to rule out someone who may be more introverted. They may be a standout candidate as they bring an arsenal of lab experience to the table, but not necessarily wow you with charisma in the interview process. Assessing the environment you are hiring in and the true requirements of the job will give insight to what skills your candidates should excel in.

Whether you need someone next month or next year, working with a specialized biotech can help you save time without sacrificing thoroughness. Experienced biotech recruiters know the right people—and the people who know the right people. Their industry-specific expertise and tools cut through the laborious process of advertising, screening, and interviewing a string of candidates who may not match the required profile.

At Sci.bio, we make good on our promise of high performance, flexibility, and speed. We invite you to contact us to learn more.

References
1. Parker P. How to identify a quality life sciences candidate. BioSpace. Oct. 8, 2019. 
2. Ward RE. CEO spills the secret to attracting, retaining biotech talent. PharmaExec.com. August 13, 2018.
3. Have you done your research? 4 hiring blunders that cause biotech companies to miss out on the best science and research specialists. Painless Hire.
4. Top hard skills interview questions for biotech researchers. LinkedIn Talent Solutions.