Despite being in a candidate’s market currently, it remains difficult for many companies to attract top candidates and successfully fill advertised roles. If your biotech firm is struggling to hire new talent, there are a few probable causes worth addressing.
Why You Have Trouble Attracting Candidates
The salary isn’t listed in the job posting or website. With rapid rises in the cost of living, candidates are demanding higher salaries to account for the change, and often want to know that this is the case before applying. Consider increasing your transparency with salary ranges for posted positions. However, if you are listing a salary range, ensure that you aren’t offering below-market rates.
An unclear job posting. Perhaps the job description is too generic, it’s not clear what experience level you’re hiring for, or the job responsibilities aren’t clearly spelled out. Wherever the confusion may lie, you will likely end up attracting the wrong candidates unless your posting is straightforward.
Bad company reviews or interview experiences are posted on Glassdoor. Candidates check review sites like Glassdoor to learn about company culture and to check for red flags before applying to jobs. Keep an eye on these sites for bad reviews that need addressing.
You don’t offer remote or flexible working. Even when candidates are willing to come into the office, they don’t want to feel as though attendance is mandatory, or give up flexible working practices they may have enjoyed during recent years. Consider offering a hybrid model, where employees can strike a balance between in-person and remote work.
The job application process requires more than one click. Candidates are often used to applying for jobs via LinkedIn Easy Apply – which requires no more than a pre-uploaded resume and hitting the ‘apply’ button. They certainly don’t want to copy information from their resume into a job application form, or click through multi-page application portals at the start of the process. Consider whether you need this much information about all the candidates during the screening stage, and whether there may be a more modern application software you could implement.
Your company website is confusing to navigate or outdated. Candidates looking for a job will often apply to five or more positions in a single session – if they can’t immediately find Careers information on your website, they may well stop looking and move on to the next company. Make navigating your website and subsequent application process streamlined and straightforward for candidates.
What happens when you can’t fill a job vacancy?
Most of the issues outlined above can be fixed, though some may take time and work to rectify. Other difficulties, such as company location or need for a technical expert with a specialized skill set, are harder to control. In both of these scenarios, consider short-term sourcing options to help your company meet its business needs.
If you’re looking to fill a role with a highly qualified candidate, Sci.bio’s recruitment services can help. We know that no two clients are the same, so we provide customized recruiting support that adapts to a given client’s structure and needs, and have placed successful candidates with a variety of companies. Please contact us to connect with a recruiter and discuss your needs, and follow us on LinkedIn to stay up to date.
…Not today! Nowadays, more specific questions for life science candidates are in style – not to mention, far more useful. Instead of ultra-vague cliches, consider carefully thought-out inquiries to really get to know your candidates.
Of course, you can never know for certain how an interviewee will perform based on a short series of questions. That said, some questions are meatier than others, and can get you a pretty good idea of how a candidate might fare if offered the position.
The Four Questions for Life Science Job Candidates
Question 1: What first made you interested in a career in the life sciences?
From reading their resume, you probably already know where a candidate has worked, and what they can do with their knowledge. What you may not have read is the human story behind their choice of career.
Maybe they’ve traveled extensively, and were inspired by the many opportunities for biotech innovation around the world. Or maybe they’ve been reading life science magazines since they were six years old, and have always been fascinated by the potential of technology to save lives. Learning a candidate’s backstory will give you a sense of the passion they would bring to your company, and where it might lead them within their new role.
Question 2: What is the most complex life science project you have worked on? How did you overcome the associated challenges?
There’s nothing like past behavior to help you predict future behavior. That’s why you should ask any candidate about their past experience – ideally, working in a setting that closely mirrors the work environment of the position in question.
If your candidate has experience with large projects like running clinical trials or developing new products, you’ll want to hear about the specifics. Education is great, but it’s their experience, and of course their success stories, that really tell you what they bring to the table.
Question 3: What Do You Know About Our Company, Our Products, and Our Product Pipeline?
Looking to test whether an interviewee has done their homework? This question will speed-track the process. Let’s face it: if they didn’t think to do a quick background check for the interview, they probably won’t be the most thorough workers, either.
Assuming they can answer the question, their response will shed some light on their interests and values as a life scientist. If they have a penchant for a particular product, or a specific reason they’d like to work for you, this question offers them the chance to share.
Question 4: How Would You Improve or Expand Our Current Product/Trial?
Above all, this one is a test of critical thinking. To answer this question well, a candidate will have to think about your business through a big-picture lens. This takes in-depth knowledge of the workings of the biotech/life science industry, both internally and externally, and the ability to apply it to the context of a single company. If your candidate hasn’t prepared for this one, cut them some slack – but if they do land on their feet with an intelligent answer, they definitely deserve bonus points.
Other Important Questions to Ask
At the end of the day, the particular cocktail of interview questions you settle on will depend on what you really need to know. If the position in question will be data-heavy, for example, ask candidates how they go about evaluating new information as it becomes available. If they’d be in charge of enforcing regulations, ask them which ones they feel would affect your current product pipeline.
Depending on the candidate and the role in question, you can also ask about their lab experience, biotechnology experience, and/or their knowledge of a specific technology or lab technique.
Choosing a new candidate to onboard is an exciting process! It’s also a scary one – especially when you consider the immense costs of training someone new. Naturally, you’ll want to find the candidate that checks as many important boxes as possible. Specific questions will let you zoom in on those essential areas, leaving less room for vague, useless answers.
Ah, ChatGPT. These days, you can hardly walk ten feet without hearing about it. How will it help our species? Whose jobs will it eradicate? Who owns the rights to what it produces? As of right now, no one has a concrete answer to any of those questions. But there’s one thing we do know: ChatGPT won’t soon replace any job involving in-depth analysis or critical thinking.
As a life science employer, you’re probably wondering how the software will affect your current employees, as well as how you recruit new ones. Below, we’ve provided some basic info on the software, and what it means for science-based industries.
The Burning Question… What is ChatGPT?
As you probably know, the world of AI is abuzz with talk of this new chatbot, which can have high-level conversations about most any topic under the sun. Perhaps most excitingly, it can help its human users generate ideas, flesh out research, and identify gaps in their logic.
Indeed, there are many exciting potential applications of ChatGPT in the life sciences. The chatbot can be used to analyze patient data, suggest and compare effective treatment plans, identify potential new treatment recipients, and anticipate the properties of new compounds – to name just a few potential applications.
Limitations of the Software
You’ve probably also heard that the chatbot isn’t foolproof – at least, not yet. Indeed, ChatGPT can be overly technical, beside the point, or just plain wrong in its answers to user inputs. In a scientific/pharmaceutical context, these errors can have serious consequences. As such, at the time of writing, we do still need human beings to oversee and edit the work of our trusty AI helpers.
The Life Science Job Market
It’s undeniable: this new AI chatbot is capable of performing many STEM-based tasks. For example, it has a high ability to execute classic data analysis tasks such as creating code that can analyze large amounts of information, create “dummy data” to test algorithms, and develop data analysis training modules. However, it is still not a “big picture thinker” or a problem solver. Good news: we still need humans for larger and more complex tasks!
What Does it Mean for Hiring Processes?
It’s true – ChatGPT can likely be helpful as a part of the recruiting process. However, as with all other fields, its applications are presently limited to more straightforward tasks, such as writing job descriptions and screening for particular qualifications or experience. ChatGPT can now handle the more menial tasks associated with recruitment – which leaves actual recruiting teams with more time to focus on screening, interviewing, and sussing out standout applicants from the mix.
ChatGPT certainly can’t mimic one of the most crucial recruitment skills, either: a big-picture perspective on which employees will excel in which jobs. A good recruiter can also identify the most attractive elements of a job or company and pitch them to potential employees – an ability that ChatGPT does not currently have, and isn’t likely to develop anytime soon.
If you’re an employer wondering if you should use AI in your own recruiting process, consider why you’d be using it. If you’re looking to make your basic search process more efficient – absolutely ChatGPT is one of many ways you can make that happen. But if you’re looking for all the benefits of an actual recruiter, don’t expect a robot to provide that for you! A little bit of investment in a human team to help you find your perfect match can pay off in spades.
A Handy Little Helper
ChatGPT is an exciting new development in the world of AI with the potential to revolutionize the recruitment landscape. At this point in time, though, it’s more of a “convenient assistant” than a full-blown problem-solver. When you’re looking to tackle a complex task, you’re still going to require a human (or team of humans) to help you with it. If you’re looking for some particularly on-the-ball humans to join your team, Sci.bio’s recruitment team can help you find them.
Are you wondering what to expect at your biotech job interview? Before we get to that, congratulations on getting this far! Whether you are applying to your first STEM job after graduation, or re-entering the job market after a long time, the biotech interview process can appear intimidating. Fortunately, the recruitment process is fairly standard across the industry – with a few exceptions described below – and with a little bit of preparation you can shine every step of the way.
General Structure of Biotech Job Interview Process
The first step of the recruitment process is usually an HR screening call. The recruiter or HR representative will tell you about the company and the role in more general terms, and assess your basic suitability for the role: whether you have the right qualifications and experience. The next stage is a call with the hiring manager, followed by technical or panel interviews. Panel interviews will usually involve senior employers across a variety of functions who will interact with you in their line of work. For instance, if you’re interviewing for a bench position, you may be interviewed by your potential line manager, the head of your department, and someone from finance or operations.
These interviews will delve deeper into your experience, competencies, and what the role involves. Depending on the technical role you’re applying for you might be asked to present on a scientific topic (e.g. your thesis project), or complete a timed/take-home assessment.
A biotech job interview will often be via video conference (Microsoft Teams, WebEx or Zoom), though you may be invited for an in-person interview at the final stage if you live nearby.
If you found this job through a recruiter, expect them to follow-up with you after each stage to get your feedback. The recruiter will often do the majority of the interview scheduling, and talk to the hiring team on your behalf.
Background Research
It’s a good idea to prepare for the interview by gathering basic information about the company you wish to work for. Look at the company website, its LinkedIn pages and read through recent press releases or news articles about the company.
You want to get a general idea about the structure of the company (how many employees it has, where are its offices, etc), and if it’s expanding or changing its business focus. During the interviews you could be asked “what do you know about the company?” and you want to be able to give a brief but accurate answer. Were there any big approvals or results from clinical trials? Most interviewers are prepared to talk about the company, and answer your questions, so don’t feel shy about admitting you don’t know something.
For the later interviews (e.g. with the hiring manager, technical, panel) think about scenarios in previous jobs – or during school – when you had to deal/work with a difficult person, work in a team to solve a problem, deal with multiple challenging deadlines at once, etc. You’ll often be asked basic competency questions to see how you communicate and work with others, in addition to assessing the technical skills you bring to the role.
The best way to demonstrate interest in the role is to ask questions and maintain a dialogue with the interviewers. In the last few minutes of the call, ask a couple of questions about the state of industry, any changes in the industry or company the hiring managers are excited about; or why they enjoy working for the company. It reflects well on you if you have thoughtful questions to ask.
Different Companies Have Different Hiring Procedures
This interview process varies depending on the size of the company hiring. At a small biotech start-up there are usually fewer interview steps. You’re more likely to interview with company higher-ups such as the CEO sooner.
At larger biotechs of pharmaceutical companies the recruitment process is more formal, with more interview steps, and a greater number of people involved in each interview. It therefore might take longer to move through the interview process, since there are more people to schedule around, more candidates, and more internal bureaucracy prior to approving a new hire.
Overall, though the biotech interview process can feel exhausting and repetitive, exposure to multiple people will give you a good sense of the company culture, and allow you plenty of opportunities to get your questions answered.
Nervous about applying for a new STEM job? The friendly recruiters at Sci.Bio will be with you every step of the process to help you prepare. Connect with us to discuss your needs today.
Do you know who to hire for which role? Gone are the days of the lab-only scientist. Nowadays, positions in STEM fields can call for a variety of communications skills, whether that be writing, management, design, or something else. These science communications positions are all the rage nowadays, but because they require at least two skill sets, they can be difficult to fill.
When hiring for a science communicator role, there’s no one-size-fits-all background to look for – so screening applicants can be tricky. What keywords do you search for? Who do you rule out? Many qualified applicants won’t have had a separate career to match every skill required for a role. So, you’ll need to find other ways of assessing their potential to succeed.
Types of multi-skilled roles in the sciences
As careers in science communications become more and more well-known, interest in the field is burgeoning. Examples of positions in science communications include scientific communications specialist, medical writer, and research analyst. Some positions will skew more communications-based, and some more science-based. The trick for who to hire for which role is to discern which skillset comes first for a particular job. Then, you can comb through the applicant pool with that information top of mind.
Positions that are often more science-based can include roles in technical editing, data management, and curriculum development. Such roles absolutely still require communications skills – just perhaps not the same kind of verbal acuity that might be required of a presenter or writer. There are no hard and fast rules, though! Always use your judgment about the skill set that would work best for a particular position.
Who to Hire for Which Role
A role that primarily involves research or leadership, but seldom calls for in-depth or on-the-spot scientific knowledge, is often well-suited to a communications professional. If you’re on the lookout for a Director of Communications for a life science business, for example, don’t hesitate to choose someone who’s well-versed in leadership and project management, and less experienced (but highly trainable) in research analysis.
For roles that hinge on a deeper STEM knowledge base, consider hiring scientists – albeit that they boast some natural writing acumen. For instance, you may be on the hunt for a data science consultant who can not only solve problems, but effectively communicate their solutions. Because data science is not usually a skill that people pick up “on the fly”, you’ll probably want to first gather a pool of candidates with experience in the field. Then, to form your “top tier” of potential hires, you can identify the strongest communicators within that pool.
Some positions get especially tricky, though. Let’s say, for example, that you’re on a mission to find the perfect technical editor to fill an opening. In this case, you might actually be better off hiring a trained scientist. That’s because editing, while communications-based, is very detail-oriented and factual. Of course, any editor should have a good handle on grammar and paragraph structure, too – but in this case, finding someone who knows the ins and outs of the subject matter may prove to be the most important factor.
What to screen for
For science positions that involve preparing presentations, articles, or other written materials, ask your shortlist of candidates to show you a couple of relevant samples. A candidate’s portfolio may include brochures, slide decks, even emails – as long as it gives you a sense of their writing style, it should offer valuable insights into their suitability for a communications role.
Ultimately, when you’re hiring for a multi-skilled position, the most important thing to screen for is ability to learn. If a candidate sounds terrified, or perhaps just bored, by the thought of becoming well-versed in a subject that’s new to them – this may not be a recruitment match made in heaven. But if their eyes light up when you tell them more, and they can describe times they’ve used a similar skillset somewhere else – you may just have a winner on your hands.
The most important skill – who to hire for which role
Figuring out which candidate is likely to make the best hire can be a tricky balancing act – especially when it comes to science communications roles. As you search for suitable candidates, keep an eye out for those who are sharp, enthusiastic, and above all ready to learn – even if they don’t have the perfect resume.
And remember: people can always surprise you. Just because a writer hasn’t researched scientific topics before doesn’t mean they aren’t cut out to learn some new ropes. If your new science news editor has advanced technical degrees in their subject matter but little to no writing experience, you can assess their language skills another way. Keep a critical but open mind, and you’ll find a candidate who brings to the table an impressive skillset – and a willingness to keep learning more.
