Jobseekers and biotech hiring managers are in agreement: virtual interviews are here to stay. From the company perspective, virtual interviews are a cheaper and more efficient way of screening candidates than in-person interviews. They widen the available talent pool by making interviews accessible to remote/hybrid candidates further afield, and are quick to schedule. Job candidates also prefer virtual interviews because it gives them more control over interview scheduling, and causes less disruption to their day if they’re currently employed.
However, many hiring managers feel in-person interviews offer them a better view of the candidate, providing more helpful insights into the candidate’s suitability. To combat the drawbacks, here are a few best practices to ensure you hire the best candidates and get the most insights from the virtual hiring process.
Deliver all information to the candidate in advance
To minimize delays, email the log-in information to the candidate ahead of time. Provide an email or phone number for the candidate to use if they experience any last-minute technical issues. This reduces confusion and last-minute delays because the candidate needs to download unfamiliar meeting software, for instance. It also reduces the stress to candidates and interviewers alike, enabling everyone to begin the interview in a calm state of mind.
Plan your interview time and structure in advance
The hiring team should prepare a list of topics to cover in order, or questions to ask, with time allocated for each point on the list. Make sure everyone on the interview panel has access to the proposed interview structure/workflow ahead of time. This will ensure the interview flows smoothly, without running too long.
Give candidates enough time to answer your questions during the interview itself, accounting for connectivity lags or difficulty reading body cues.
Remember that candidate recruitment experience is an important factor in their decision making process, and perceived disorganization during the interview may present your company in an unfavorable light.
Give candidates a taste of company culture
One notable disadvantage of virtual interviews is that the candidate gets less insight into company culture and work environment than if they were invited on-site. A way to work around this issue is to arrange a less structured informational interview with existing employees, which will give the candidate an overview of the company from someone at their job level. Hiring managers can also offer videos or virtual tours of the company office or campus during the interview process. These extra steps can help job candidates visualize themselves working for your company, giving them a clearer idea of the benefits of joining your company and their suitability for the role.
Invest in software for online recruitment
Since virtual interviews will remain an important recruitment tool in the years to come, consider investing in dedicated recruitment software or upgrading your existing programs. For instance, analytics and AI tools can assess candidate suitability and sort through job applications. Chatbots on your company’s career homepage can address any basic questions jobseekers have and free up hiring team resources. Consider incorporating online aptitude or personality tests into the hiring software or portals to provide another level of insight into potential candidates.
Whether you’re hiring for remote, in-person or hybrid biotech roles, Sci.bio talent experts are here to help. Reach out and schedule a conversation with us today.
Your business’s brand reputation comes down to a simple scenario: What is the first thing that comes to mind when a candidate or client hears the name of your company? How you’re perceived has a huge impact on business, and maintaining a good reputation is key to attracting high quality talent, especially in the competitive biotech world. It’s a no-brainer — candidates want to work at and align themselves with a great workplace!
In addition to impacting recruiting, having a good reputation boosts employee morale and increases retention. But how do you build a positive reputation from the ground up if you’re starting a new company? Or perhaps you have been in business for a while but have neglected to intentionally build your brand reputation and don’t know how to tackle the task. Or uh-oh! Your reputation has taken a hit after you received a negative critique on a company review website. Here are some tools and strategies to consider as you build or revamp your brand reputation:
Create a positive candidate experience from start to finish.
Whether you have been in business for decades or are the new company on the block, your first priority should be to make every interaction with a candidate a positive one. Not only will candidates be more inclined to want to work for you, but their positive impression of your company will spread via word of mouth or online reviews.
This starts with the job listing: make sure it’s detailed and clear in explaining who you are as a company in addition to the duties and benefits of the position. Create a short and simple application, and communicate openly about the hiring process with candidates to ensure they know that you value them and their time. Keep them updated on timelines, create a seamless interview experience, and reject applicants gently. In these cases, or if a candidate receives but turns down an offer, a positive experience will still leave a good impression and they’ll pass along that sentiment to their networks.
Use your website, social media, and other marketing tools to tell your brand’s story.
If a candidate is unfamiliar with your company, they will likely head to Google and see what they can learn in a quick search. Your company website should be the first thing they click on, and it should tell your company’s story with clear and engaging copy and design. A testimonials page can add credibility and help people get to know how others have benefited from your company’s services and products. A blog or section with updates on company news can add credibility, keep interested parties in the loop, and boost your SEO ranking to get more eyes on your website. In biotech this is a great opportunity to publish content on industry topics and trends that intersect with your company’s work, from personalized medicine to artificial intelligence and beyond.
Social media is another tool to use to build up your company’s credibility. Share content that reflects your company’s values and work across your social channels, including company updates and any blog articles you do create for your website. LinkedIn is particularly powerful: it’s often where candidates come across and apply for open jobs in addition to reading and engaging with an employer’s content.
Address any negative reviews with levelheaded empathy.
In a perfect world, you’d never need to use this tip – but on the long road of building a brand, a negative impression inevitably will pop up. If you encounter a negative review of your company online, step back and read and think through the comment carefully. Avoid the overreaction that can come from reacting too quickly and evaluate how best to address the criticism in order to tamp down on the long-term effects. Respond in a friendly and apologetic manner that takes the reviewer’s perspective seriously.
Take feedback as an opportunity to grow.
You should listen to and consider all feedback, but if you notice many people leaving the same feedback or criticism that may be a sign to make a change. Are multiple candidates commenting they’re unhappy they had to come in for several in-person interviews, spend many unpaid hours on a test exercise, or wait weeks with no communication about the status of their application? These critiques present opportunities to re-tool your hiring process for the better. Building a robust and well-established brand reputation can take years, but is well worth it to attract great talent and keep your existing employees happy at your company.
A week ago, you were scared you’d bombed every interview. Now, you’ve suddenly got too many job offers! This is a great position to be in – yet it can still be stressful. How do you choose between two, three, four different options? And if you’ve only got one nailed down, but expect another to come in soon… how do you manage the uncertainty?
With more than one offer on the table, you’ll naturally want some time to weigh your options. Here are some tips on how to address this situation with hiring managers – and ensure you end up making the right choice.
Buy yourself some time
Rule number one: always show enthusiasm! You can let an employer know you’re excited about a great opportunity without giving them a definite “yes”. Ask the hiring manager when they need to have your answer, then plan to make your decision within that time-frame. If you need more time than they’re offering, you can be honest about your situation and ask for a few more days. If you keep your tone respectful and reiterate your excitement about the position, they’re unlikely to hold this against you.
Once you know how long you have to decide, don’t hesitate to ask questions. Employers like it when you take initiative and want to find out everything you can about an opportunity.
A bird in the hand…
What happens when you get an offer for a perfectly decent job, but you’re 80 percent sure that the amazing position you just interviewed for is also going to work out?
In this situation, you can speed-track your mission to hear from your first-choice employer. Your first option is to create a reasonable delay. Perhaps you can ask your current offer for additional clarification on a point mentioned in the interview, or request to meet with employees at your level if you haven’t already.
Another possibility: let the other employer know that you’ve received an offer already, and you’d love to know when you can expect to hear back from them so you can make the right decision. This approach is a little riskier, but if handled with care, it can actually increase an employer’s interest in you – it shows them that you’re in high demand.
Think concretely about each offer
Say you’re deciding between two offers. Position one offers a snazzier office and builds on your previous work as a data scientist. On the other hand, position two boasts a generous benefits package and lets its employees work from home two days a week. Both positions sound great, and you’re at a loss to decide which one is “better”.
In this situation, you’ll want to look beyond the job descriptions and consider the specifics of each position. Imagine the layout of your space, what projects you’d be working on, and who would be on your team. Chances are, you’ll end up gaining some insight into which one is the better fit.
Additionally, keep the following factors in mind:
Growth opportunities. If you accept this job now, where will you be in 5 years? Are there exciting advancement opportunities within the company?
Corporate culture. This highly popular term refers to anything from work-life balance to how a company’s managers treat their teams. According to one survey, corporate culture is the biggest reason that candidates opt for one employer over another.
Professional network. Are you going to meet people that can help you learn, grow, and reach new career milestones later down the line?
Benefits. Does this company go above and beyond to ensure their employees are taken care of? Factor in what they offer in terms of paid vacation, health insurance and sick days.
On the other hand, there’s no need for an entirely objective approach. When all is said and done, your gut instinct knows better than any pros-and-cons list. Trust it to guide you where you need to go.
Keep calm and carry on
Even in the height of your angst, don’t forget that many would kill to be in your situation! And bear in mind that whatever you decide, every job has its pros and cons. That said, you should take as much time as you can to work out which job will suit you the best.
If you’re looking to level up your career in the life sciences, Sci.bio’s recruitment services can help you land a position that checks all the most important boxes.
Towards the end of the calendar year as personal commitments and vacations pick up, recruiting and hiring tends to slow down. But hiring during the holidays can give you a leg up when done right. Here we’ve gathered some pros and cons to consider and some tips to help you search for great talent during this most wonderful time of the year.
Holidays Hiring Pros:
You’re dealing with a highly motivated candidate pool. Whether because of vacations and commitments or because they’ve bought into the myth of the “holiday hiring freeze,” many candidates put their job search on hold this time of year. The ones that keep at it are highly motivated to find their next opportunity. This diligence will not only sustain a candidate through the interview and hiring process — it will also carry over into their job performance once they are on the team.
People take time to reflect and consider life changes towards the end of the year. As the New Year approaches, many people reflect on how the past year went and what they might want to alter in their life, including in their career. Now is a great time to attract these candidates who are ready for a change.
There’s less competition for candidates as others put their hiring on hold. While the holiday hiring freeze may not hold true across the board, it’s true that many companies cut back on recruiting during this time of year because of time off, vacations, and end-of-year wrap ups. By building hiring into your plans for the season, you will face less competition for candidates than in other times of the year.
Candidates have more leeway when scheduling interviews. If a candidate is currently employed while they’re searching for a new job, they may find it difficult or awkward to ask for time off for interviews without hinting that they are looking for greener pastures. Because most people are taking time off this season, it might be easier for these candidates to schedule interviews during the holidays without raising their current employer’s suspicions.
The holidays are a great time to garner referrals. Between family commitments, holiday parties, and school celebrations, you likely will be doing a lot of socializing during this season, and you might come across great candidates amid the merriment. Your employees and network are in the same boat. Ask them to keep your job openings top of mind as they celebrate, and to send any high-quality referrals your way.
Holiday Hiring Cons:
Candidates are more likely to be traveling or taking time off. Though some applicants will keep their nose to the grindstone, even the most committed will likely take time off around the holidays. Some might even be out of town and will not be available or interested in a long string of interviews. Tip: Implement a quick interview process. To spare a candidate’s valuable time (and your own), ensure that your job description is unambiguous and detailed, consider cutting pre-screening questionnaires and phone screens, keep interviews to the minimum number of necessary rounds, and clearly communicate your timeline to candidates.
Candidates don’t want to miss out on a holiday or year-end bonus. If a candidate gets hired in December to start in January, they might miss out on a holiday bonus – both at their new company, and potentially at their old company if they hand in their notice before the Christmas/New Year’s break. Some year-end bonuses also take into consideration an employee’s time at the company and previous year’s performance, which won’t apply for brand new hires. Tip: Consider offering a sign-on bonus to new hires. To incentivize new hires to join your ranks and to celebrate the season, a signing bonus can be a great idea.
Fewer candidates are actively applying, which could spell trouble if you’re looking for rare or specialized skills. The catch-22 of a smaller candidate pool is while they may be more motivated, sometimes hiring is all about volume. If you are looking for a specialized skill or a rare combination of skills, this might be hard to find if less candidates are applying. Tip: Bring on a recruiter to help fill the role. Sci.bio’s targeted, efficient, and scalable approach supports biotech companies of all sizes. Get in touch with us today and learn more.
Let’s discuss good hires. To attract and retain the best, most life sciences companies offer such benefits as flex time, remote or hybrid working options, and year-end bonuses. Far fewer capitalize on a perk that virtually all employees value highly: career development support.1 This can take the form of professional development (PD) opportunities or individual mentoring.
A push up the ladder
Climbing up the career ladder, whether reaching for that tenured professorship or medical director role, takes years of hard work. By offering PD services, you make the ladder just a little less steep for ambitious new good hires. Here are some options to consider:2
Career coaching services: These services are likely to attract ambitious and self-motivated candidates (i.e. people you want to work for you).
Leadership training courses: Such courses will allow your best good hires to develop the skills they need to take on new and more challenging roles. When developing or selecting these courses, consider the increasing importance of soft skills in the life sciences.3 Leadership and emotional intelligence are hot commodities in today’s world.
Support for further academic training: Your employees’ career ambitions may depend on pursuing further university education or other relevant credentials. There are different ways you can help with these goals, such as providing financial sponsorship, granting time off work to complete schoolwork, and offering educational guidance.
Research opportunities: For employees whose positions involve research, provide chances to practice and refine research-related skills. Find out if they’re interested in a particular area of research, presenting research findings to others, or something else—and offer opportunities based on their answers.
The magic of mentoring
The dictionary defines a mentor as an experienced and trusted advisor. Within the context of a career, a mentor is someone who shares their knowledge and expertise to help a less experienced employee (sometimes called a protégé or mentee) achieve success.4
Just how much do employees value mentoring? The numbers speak for themselves: Nine out of 10 workers with a career mentor report being happy in their jobs, while more than 4 in 10 workers who lack a mentor say they’ve considered quitting their job in the past three months.5 Given that happy employees consistently outperform the competition,6 it’s fair to say that mentoring benefits not only the mentored, but the employer. The mentored employee performs well, which makes them happier, which further increases their performance, in a positive feedback loop that raises satisfaction all around.
When developing a mentorship program, start by creating a profile for every employee who participates. To get a sense of your good hires strengths, weaknesses, and professional goals, you can give them a questionnaire with such questions as:7
What skills would you like to cultivate or improve on?
What skills do you feel proficient in already?
What are your long-term career goals?
What qualities are you looking for in a mentor?
Provide your mentors with a similar list of questions to assess the areas in which they have the most to offer their future mentees. Ideally, a mentor and mentee will have similar backgrounds
and career trajectories, but the mentor should be farther along and thriving in their current role.
Hot tip: to ensure your mentorship program achieves its objective, periodically solicit feedback from mentees and be prepared to make changes based on what they say. Maybe they would like more networking opportunities from their mentor or maybe they don’t feel totally heard. You won’t know what needs improvement unless you ask.
Broadcasting your PD services
Start by mentioning your PD and mentorship services in your job description. This shows that you care about your employees’ success and will pique ambitious candidates’ interest. By the same token, mentioning your PD and mentorship services during an interview will invite a candid dialogue about a candidate’s career goals. Through these discussions, you can identify which talent will fit best into which projects—and which candidates have the greatest interest in advancing within your company.
If you’re working with a recruiter, be sure to inform them about your career development services, as these offerings will help the recruiter pull in high-quality candidates. The recruiter may also suggest adding other offerings to your current list. That’s another reason to work with a recruiter specialized in the life sciences: they’ve talked to hundreds, if not thousands, of candidates, so they know what motivates the best and brightest to come around and stick around.
It’s hard to overstate the benefits of offering career development opportunities to your good hires — so don’t wait to get started!
