Motivated recruiting. Let’s face it – it’s hard for any of us to do our best work when we’re not feeling motivated. Sure, the work can still get done, but it won’t have that magical touch that comes naturally when we’re inspired to complete the project at hand.
Maybe you’re recruiting for a highly specialized lab position without many qualified candidates. Or maybe you’re trying to fill a key role at a biotech startup. Recruiting can be challenging – but when your team feels driven to succeed, they’ll be more likely to round up a roster of exceptional candidates. As their leader, knowing how to keep motivation high is essential.
Empower your team: Motivated Recruiting
An empowered employee is a motivated one. Employees feel empowered in their roles when they feel that their contribution is important to the success of their team, and that they have the power to make meaningful decisions in their jobs.
One tangible way to empower your employees is to offer training where possible. A little extra learning will help your employees feel competent and qualified in their roles. And of course, it’s an opportunity to give them new skills that they can use to level up their performance.
That said, in the present day, workplace empowerment extends beyond the office. Millennial employees particularly appreciate flexibility, which often means hybrid workplace models and customizable schedules. When your employees feel that they have control over their work-life balance, they will come to work happier and more motivated to shine in their roles.
Don’t skimp on communication
When you experience a setback – tell your team. When the scope or nature of a project changes – tell your team, and make sure you’re all on the same page moving forward. To that end, if you, as manager or boss, make a mistake… don’t be afraid to own up to it! If you’re willing to admit you missed something, your employees will likely follow suit when they make an error themselves.
And remember, good communication doesn’t just mean explaining what’s going on with a project – it means thanking your employees when they’ve been exceptionally helpful or professional in their roles. Acknowledgement of a job well done goes a long way!
Communication, good or bad, forms a huge part of a company’s overall culture. Consider this: a whole 47 percent of jobseekers cite poor company culture as their reason for wanting to leave their last role. It’s worth making sure yours is a good one.
Lively workplace, lively team
Whether your employees are remote or in-person, creating a lively workplace often comes down to the design of the work environment. Ask yourself: is your office furniture comfortable? Does your setup lend itself to easy communication between employees? Are your spaces and interfaces appealing and cheerful? These little details go a long way in livening up the work experience, which will make your team happier and more motivated.
Another way to liven up the workplace is to encourage friendships between your employees. According to research by workplace software company OfficeVibe, seventy percent of employees say that having friendships at work improves the quality of their workplace experience. And according to other data they compiled, work friendships actually boost productivity. That’s a win for everyone!
To encourage friendships between your employees, consider buying large tables for communal lunches, assigning groups for collaborative work, and/or organizing retreats.
Invest in the right tech
In the field of recruiting, the right hardware, online tools, and software subscriptions can all make a difference. Nowadays, AI and software solutions have a greater and greater role to play in recruitment – so don’t be shy! Letting the tech take care of the small stuff frees up time for your team to focus on the bigger picture.
Consider getting your team a subscription to a recruitment service like Linkedin’s Recruiter Lite subscription plan, and investing in a project management software like Asana or Monday.com to make team communication and strategizing as seamless as possible.
The secret formula
Growing a standout recruiting team is not just about assembling the group with the best credentials. It’s about consistently motivating your team so that they naturally become a powerhouse of superstar recruiters.
The takeaway is this: strive to listen to your recruiting team, and treat them like the valuable employees they are. As a result, they will be happier, more motivated, and better able to aid you in the search for ideal candidates.
Rallying a whole team to recruit just one employee? Craziness! At least, that’s how it once seemed. Nowadays, though, it’s very common – and increasingly seen as best practice. It’s been shown to improve hiring results, and can customize the recruitment process to a company’s department-specific needs.
Collaborative recruiting is a hot topic, and there’s no better time than now to learn what it’s all about.
What is collaborative recruiting?
Also called “team recruitment”, collaborative recruiting is the practice of representing multiple departments and roles on a company’s hiring team. Because it involves the input of many different voices, this recruiting model makes it easy for companies to choose a hire that aligns with their unique internal needs.
The process can be even more effective when a recruiter is involved. Working collaboratively, a recruiter can combine their own industry expertise with current employees’ insights about what their teams need the most from a new hire.
How it can help
If a single hiring manager is responsible for finding the perfect hire, they likely won’t be able to consider the subtle needs and dynamics of every department. Enter collaborative recruiting! Including current employees in the quest to find a new one naturally results in a much more holistic and tailor-made hiring process.
A good collaborative hiring process involves surveying employees about not only the skills but the personality traits and values that they’d like to see in a new hire. This will ensure that the hiring team can find someone who is a good match for a company’s existing culture. This aspect of recruiting should not be overlooked – cultural fit is increasingly well-recognized as being an important aspect of employee morale and productivity.
As a side note: leading companies like Netflix, Apple and Google have recently adopted the collaborative recruiting model. We can’t know for sure, but it seems to be working out pretty well for them so far!
How to collaboratively recruit
If you’re a recruiter or hiring manager in charge of filling an opening, ask an employee in a similar or identical position what qualities they feel are important for the role. Chances are, their answer will reflect their company’s unique goals, priorities and culture. Whatever their response, it will certainly be more useful as a recruiting tool than a generalized job skills database!
Generally, a recruiting team should consider which employees are going to be working most closely with the new hire, and set priorities accordingly. On the other hand, collaborative recruiting will ideally also involve employees who are both higher and lower within the hierarchy of a company than the position to be filled. This way, the recruiting team can focus on finding a hire who improves workflow and efficiency for the company as a whole.
The role of external recruiters
Both recruiters and in-house hiring teams stand to gain a lot from working collaboratively to fill a role. A recruiter might be very focused on the technical side of things, but can’t immediately know the full picture of how a business operates. Using the collaborative hiring model, a recruiter can combine their industry expertise and connections with an in-house hiring team’s specific knowledge of their own company.
As a recruiter, collaborative hiring doesn’t have to radically change how you operate. It just means that in addition to your usual methods, the process will involve a lot of discussion, communication, and prioritization of different employees’ needs. Chances are, it will help you learn everything you need to know to find the best fit possible for your client company.
The takeaway
Onboarding the right person to a company is no small task. As with most big projects, collaboration makes the process much easier – and sets the whole team up for success.
The collaborative model of recruiting can help a company find the best fit possible for a role, and luckily, it’s here to stay. If you’d like to learn more about how we recruit here at Sci.bio, leave us a message on our contact form here.
Few people enjoy job hunting, and most job candidates have a story or two about bad application or interview experiences. For this reason it’s important for recruiters to make a good impression on candidates, and ensure they have a positive experience being guided through the application process. These days, there are plenty of communication tools tailored to help you stay in touch with candidates without increasing your own workload.
Communication Strategies: Automate What You Can
Calendly is a simple tool that allows candidates to schedule screening calls with you. It gives the candidate a feeling of control and easy ability to reschedule, while reducing the time you spend arranging (and rearranging) screening calls via email or over the phone.
Providing a chatbot (such as Mya or FlashRecruit) that addresses basic jobseeker questions is another way to reduce clutter in your inbox, by allowing the candidate to receive pertinent information about your opportunities and the application process at their own convenience.
Small and steady check-ins
It’s likely your job candidate is working with multiple recruiters and balancing a lot of job applications – all at different stages. For this reason, regular touchpoints with your candidate are vital. Don’t leave them waiting on promised updates, or wondering where their application is in the pipeline: if it’s with the hiring manager, if the hiring team is scheduling interviews yet. A candidate will prioritize applications where the timeline/anticipated next steps are clear, because it helps them plan the remainder of their job search and anticipate when offers might be made.
To help reduce your email inbox clutter, use personalized email templates sparingly. Job candidates don’t want to be on the receiving end of constant cookie-cutter responses, but email templates can be helpful when you have a range to draw from. Tools like Gorgias and Followup.cc allow you to manage customized email templates and keep on top of follow-up messages.
Keep innovating
New software is constantly being launched or upgraded, and communication trends change quickly. Be sure to check your workflow and organizational tools are still meeting your needs. How many hours a day are you actually fielding questions from candidates, for instance? Don’t be afraid to try new processes and experiment with the levels of workflow automation.
At Sci.Bio, we specialize in finding top biotech talent and adapting to meet your recruiting needs. Schedule an appointment with us today to learn more.
Jobseekers and biotech hiring managers are in agreement: virtual interviews are here to stay. From the company perspective, virtual interviews are a cheaper and more efficient way of screening candidates than in-person interviews. They widen the available talent pool by making interviews accessible to remote/hybrid candidates further afield, and are quick to schedule. Job candidates also prefer virtual interviews because it gives them more control over interview scheduling, and causes less disruption to their day if they’re currently employed.
However, many hiring managers feel in-person interviews offer them a better view of the candidate, providing more helpful insights into the candidate’s suitability. To combat the drawbacks, here are a few best practices to ensure you hire the best candidates and get the most insights from the virtual hiring process.
Deliver all information to the candidate in advance
To minimize delays, email the log-in information to the candidate ahead of time. Provide an email or phone number for the candidate to use if they experience any last-minute technical issues. This reduces confusion and last-minute delays because the candidate needs to download unfamiliar meeting software, for instance. It also reduces the stress to candidates and interviewers alike, enabling everyone to begin the interview in a calm state of mind.
Plan your interview time and structure in advance
The hiring team should prepare a list of topics to cover in order, or questions to ask, with time allocated for each point on the list. Make sure everyone on the interview panel has access to the proposed interview structure/workflow ahead of time. This will ensure the interview flows smoothly, without running too long.
Give candidates enough time to answer your questions during the interview itself, accounting for connectivity lags or difficulty reading body cues.
Remember that candidate recruitment experience is an important factor in their decision making process, and perceived disorganization during the interview may present your company in an unfavorable light.
Give candidates a taste of company culture
One notable disadvantage of virtual interviews is that the candidate gets less insight into company culture and work environment than if they were invited on-site. A way to work around this issue is to arrange a less structured informational interview with existing employees, which will give the candidate an overview of the company from someone at their job level. Hiring managers can also offer videos or virtual tours of the company office or campus during the interview process. These extra steps can help job candidates visualize themselves working for your company, giving them a clearer idea of the benefits of joining your company and their suitability for the role.
Invest in software for online recruitment
Since virtual interviews will remain an important recruitment tool in the years to come, consider investing in dedicated recruitment software or upgrading your existing programs. For instance, analytics and AI tools can assess candidate suitability and sort through job applications. Chatbots on your company’s career homepage can address any basic questions jobseekers have and free up hiring team resources. Consider incorporating online aptitude or personality tests into the hiring software or portals to provide another level of insight into potential candidates.
Whether you’re hiring for remote, in-person or hybrid biotech roles, Sci.bio talent experts are here to help. Reach out and schedule a conversation with us today.
Your business’s brand reputation comes down to a simple scenario: What is the first thing that comes to mind when a candidate or client hears the name of your company? How you’re perceived has a huge impact on business, and maintaining a good reputation is key to attracting high quality talent, especially in the competitive biotech world. It’s a no-brainer — candidates want to work at and align themselves with a great workplace!
In addition to impacting recruiting, having a good reputation boosts employee morale and increases retention. But how do you build a positive reputation from the ground up if you’re starting a new company? Or perhaps you have been in business for a while but have neglected to intentionally build your brand reputation and don’t know how to tackle the task. Or uh-oh! Your reputation has taken a hit after you received a negative critique on a company review website. Here are some tools and strategies to consider as you build or revamp your brand reputation:
Create a positive candidate experience from start to finish.
Whether you have been in business for decades or are the new company on the block, your first priority should be to make every interaction with a candidate a positive one. Not only will candidates be more inclined to want to work for you, but their positive impression of your company will spread via word of mouth or online reviews.
This starts with the job listing: make sure it’s detailed and clear in explaining who you are as a company in addition to the duties and benefits of the position. Create a short and simple application, and communicate openly about the hiring process with candidates to ensure they know that you value them and their time. Keep them updated on timelines, create a seamless interview experience, and reject applicants gently. In these cases, or if a candidate receives but turns down an offer, a positive experience will still leave a good impression and they’ll pass along that sentiment to their networks.
Use your website, social media, and other marketing tools to tell your brand’s story.
If a candidate is unfamiliar with your company, they will likely head to Google and see what they can learn in a quick search. Your company website should be the first thing they click on, and it should tell your company’s story with clear and engaging copy and design. A testimonials page can add credibility and help people get to know how others have benefited from your company’s services and products. A blog or section with updates on company news can add credibility, keep interested parties in the loop, and boost your SEO ranking to get more eyes on your website. In biotech this is a great opportunity to publish content on industry topics and trends that intersect with your company’s work, from personalized medicine to artificial intelligence and beyond.
Social media is another tool to use to build up your company’s credibility. Share content that reflects your company’s values and work across your social channels, including company updates and any blog articles you do create for your website. LinkedIn is particularly powerful: it’s often where candidates come across and apply for open jobs in addition to reading and engaging with an employer’s content.
Address any negative reviews with levelheaded empathy.
In a perfect world, you’d never need to use this tip – but on the long road of building a brand, a negative impression inevitably will pop up. If you encounter a negative review of your company online, step back and read and think through the comment carefully. Avoid the overreaction that can come from reacting too quickly and evaluate how best to address the criticism in order to tamp down on the long-term effects. Respond in a friendly and apologetic manner that takes the reviewer’s perspective seriously.
Take feedback as an opportunity to grow.
You should listen to and consider all feedback, but if you notice many people leaving the same feedback or criticism that may be a sign to make a change. Are multiple candidates commenting they’re unhappy they had to come in for several in-person interviews, spend many unpaid hours on a test exercise, or wait weeks with no communication about the status of their application? These critiques present opportunities to re-tool your hiring process for the better. Building a robust and well-established brand reputation can take years, but is well worth it to attract great talent and keep your existing employees happy at your company.
Establishing your own recruiting niche as a junior recruiter might feel like a slow and arduous process. The temptation is to expand your client base as fast as possible, which would mean taking on projects in different therapeutic areas and handling a bit of every type of recruiting work. However, there are several long-term advantages to specializing in a particular therapeutic area or type of biotech role, and starting that specialization process as early as possible.
Expert recruiters can offer clients and job seekers insights on their competitors, as well as an understanding of general hiring trends and unwritten rules of the sub-market (e.g. the most enticing job description language). They understand the technical requirements of roles and can easily talk with bench scientists about their qualifications. This expertise makes the recruiter desirable to clients and jobseekers, because it increases the likelihood of finding the best candidates for the position.
In smaller biotech niches – constrained either by specialty or geography – recruiters working in the space will quickly learn who are the “hot” candidates currently on the market and build connections with them. Knowing that a qualified candidate with a coveted skillset is looking for new opportunities – perhaps because the recruiter has worked with them before – endears these recruiters to their clients.
While exposure to different therapeutic areas and types of recruiting (e.g. contingency versus full cycle) is important to help you develop as a new recruiter, your niche is a long-term investment for success and becomes part of your professional “brand.” Don’t be afraid to lean into your strengths; keeping abreast of the latest scientific or business developments in your area of expertise.
Recruiting niche at Sci.bio
Sci.bio is a boutique agency specializing in matching STEM professionals to biotech roles. Our recruiting partners all have niches: through their STEM degrees and many years’ industry experience. Here are some of the recruiting specialties amongst our team:
Laura Helmick: Clinical development and medical affairs
Kendra Hodges: Immuno-oncology
Carter Lewis: Gene therapy
Meg Wise: Director-level accounting and finance
Mike Cordano: Sci.Bio business development, as well as Gene Therapy recruiting
Carla Yacoub: Medical devices, with additional expertise in engineering, medical writing, gene therapy, and clinical roles
