How to Energize a High-Volume Hiring Process

How to Energize a High-Volume Hiring Process

Author:  Tess Joosse

Consider your hiring process.  It can be both a blessing and a curse: your organization is growing quickly, and you are ready to bring on a lot of new talent. But those open roles need to be filled fast, and all at once!

When is high-volume hiring needed?

In some industries managers can expect to need high-volume hiring seasonally, like when companies bring on large numbers of temporary employees to meet increased holiday shopping demand (the National Retail Federation estimates U.S. retailers hire around half a million seasonal staffers each holiday season).

In biotech, seasonal needs can sometimes pop up, like towards the end of the academic year when new or soon-to-be graduates are on the job hunt. But more often high-volume hiring is required in biotech companies to meet growth needs. Start-ups can expand rapidly, and staff is needed to scale up accordingly. Or, if a large company moves into a new research focus, they may need to hire a lot of people quickly to get the new project up off the ground and running or to bring in a necessary specialized skill.

The end of 2022 is quickly approaching. As you look towards the new year and build out hiring plans for 2023, you will want to have a strategy in place if you are planning on filling a lot of new positions. Here, we’ve put together some steps you can take to energize and execute your high volume hiring process.

1. Design a candidate-first strategy that puts a premium on quality.

While high-volume hiring is in part focused on quantity, it’s important to design your hiring process and write position descriptions to attract quality employees. Early on in the process, work with your team to fully understand the spectrum of needs each position will require. Be exact and explicit when laying out expectations in job descriptions, and don’t forget to detail benefits and aspects of your company’s brand that will appeal to high-quality applicants. If it’s applicable to the role, consider implementing screening questions to a position’s online application to determine if candidates should move on to next steps in the process that require more work on your part.

2. Look to your previous contacts and candidates in the hiring process.

You probably have a list of candidates you’ve been in touch with in the past but put on hold and didn’t hire. These candidates are great options to first turn to when looking to hire fast – you already know them, they already know you, and chances are they’re still interested in working at your company. Now is the time to tap into any hiring pipelines you’ve cultivated. It’s also worth looking at internal candidates and considering if they can grow into new or needed roles if you haven’t already.

3. Use multiple platforms to get your jobs in front of more candidates and cast a wide net.

To hire a lot of workers, you need to get your job postings in front of a lot of eyeballs. In addition to looking to your already-existing pipeline, make use of all possible platforms including your website’s careers page, social media, and relevant online niche groups and job boards. Make sure search engine optimization, or SEO, is polished by including relevant keywords in your job posting.

4. Consider using technology to speed up the search.

When hiring in high quantities, modern technological tools can help reduce some of the burden. Artificial intelligence tools and automation software can help you manage outreach, communications, and real-time status of open positions, as well as analyze recruiting data and streamline review of resumes.

The takeaway on the hiring process:

As your company grows, adds new projects, or expands into a new research focus, you may need to hire a lot of employees quickly. Use these tips as a guide and remember that Sci.bio’s targeted biotech recruiting approach can help you fulfill your hiring needs. Feel free to get in touch with us today to learn more.

References
  1. The Ultimate Guide to Acing High Volume Hiring
  2. The Tactical Guide to High-Volume Hiring
  3. 5 High Volume Hiring Strategies You Can Use in 2022
  4. An essential guide for surviving high-volume hiring
Talent Acquisition Vs. Talent Management: Why Both Matter When Hiring

Talent Acquisition Vs. Talent Management: Why Both Matter When Hiring

Author:  Tess Joosse

You’ve probably heard the terms “talent acquisition” and “talent management” before – and you’ve probably used them yourself. Though they might sound like the same thing, talent acquisition and talent management serve two different but essential purposes in hiring. Read on to learn more about what these strategies are and why they can both help you hire and retain great employees.

What is talent acquisition?

At its core, talent acquisition involves attracting and hiring skilled and qualified employees. This includes all the basic practicalities you must do in order to build a workforce, including creating and advertising job descriptions, reviewing applications, interviewing candidates, and making offers.

But talent acquisition also comprises more nuanced and proactive steps you take when looking for employees and building out a hiring pipeline. Some of these steps include sourcing hires from diverse backgrounds, keeping in touch with past candidates in case future opportunities arise, maintaining relationships with recruiting agencies and other talent sources, and building and communicating a strong brand that conveys your company’s values. Talent acquisition is not simply focused on filling vacant roles, but on acquiring quality candidates long-term.

What is talent management?

Talent management is the continued process of keeping employees within your company and facilitating their development and success. Some talent management steps include building hiring and succession plans, identifying and mentoring promising employees, rewarding and promoting them for achievements and growth, and providing employee training programs. Talent management also involves fostering employee engagement and feedback, as well as creating a supportive “inboarding” process when existing employees are promoted into new roles. In all, it’s a process that engages and rewards the employees you already have, to the overall benefit of the entire organization.

How they’re different, and how they rely on each other.

The difference between talent acquisition and talent comes down to purpose. Simply put, talent acquisition focuses on finding employees, while talent management focuses on keeping them.

But while they have different functions and involve different actionable steps, both talent acquisition and talent management rely on each other, with the success of one boosting the success of the other. An employer that promotes from within and rewards growth might become known for treating their employees well. That reputation, in turn, might encourage high quality applicants to positively respond if a recruiter reaches out about applying for a role with the company.

Why they both matter in hiring.

The above example illustrates why talent acquisition and talent management are important. Obviously, without a recruiter from the company reaching out to high-quality candidates there would be no applicant pool to hire from. But without the positive company profile generated in part by the opportunities for growth, those great candidates might be less apt to apply and accept an offer. Talent acquisition found the great candidate, and talent management provided them with a selling point.

Cultivating a strong talent acquisition presence also enables you to:

  • Save time and stress by anticipating and preparing for future and potential hiring needs, rather than simply filling vacancies as they arise.
  • Hone a vision of what kinds of candidates you want to attract to your company.
  • Identify employees with rare combinations of skills and experiences, for both immediate hiring needs and in case of future openings.
  • Hire people with potential to grow beyond their role.

Maintaining a focused talent management strategy allows you to:

  • Boost morale and make employees feel valued and appreciated.
  • Increase retention, boosting productivity and combating knowledge loss.
  • Foster innovation and ideas by giving employees opportunities to challenge and stretch themselves.
  • Help your employees reach their full potential and achieve professional fulfilment.
  • Proactively attract candidates who value opportunities to grow, thus benefiting your talent acquisition. Again, when done well these processes are cyclical!

Both talent acquisition and talent management matter in hiring. One helps you get in touch with excellent candidates, and the other helps you sell them on your company — and encourages them to stick around once they’re hired. If you’re eager to start attracting some great talent, Sci.bio’s recruitment services are here to help.

References

  1. Talent Acquisition vs. Talent Management vs. HR: A primer
  2. Talent Acquisition vs. Talent Management: What’s the Difference?
  3. What is talent acquisition?
  4. Talent Acquisition: Process and Best Practices
  5. What is talent management? The secret to recruiting success
Thinking About Rehiring Old Talent? Here’s What You Need to Know

Thinking About Rehiring Old Talent? Here’s What You Need to Know

Author:  Tara Smylie

Consider hiring ‘old talent’.  When an employee is finished with you, they’re gone for good, right? Not quite. The “boomerang employee” has existed since the dawn of the workplace and is alive and well today. In the wake of the pandemic and the associated Great Resignation, many employees who left their jobs started to have second thoughts about their decision – and many employers are open to rehiring them.

Here we’ll discuss why employees seek to return to their old workplaces, and some of the pros and cons of bring former quitters back into the fold.

Why do employees return?

In a study of people who quit their jobs during the mass exodus that began with the pandemic, job leavers gave several reasons for wanting their old job back again:

  • Former coworkers (38%): workplace morale can make or break a job, so employees who don’t click with their new coworkers may soon find themselves missing their old work pals.
  • Former customers (22%): if your employee had customers at your company, perhaps they found them easier to connect with.
  • Familiarity with the old role (31%): your employee may have overestimated his or her ability to adapt to a different environment and seek a return to a familiar role they know they can perform well.
  • Paycheck (19%): Often, employees simply can’t find a better deal elsewhere (though they won’t want you to know that!).
  • Work-life balance (16%): if a new job demands overtime or gives little consideration to needs outside of work, people find themselves dreaming about a former position with more understanding management

As long as your former employee seems genuinely interested in returning and keen to keep performing well, you should at least consider taking them back. Feel free to ask what they preferred about their experience with you. That way, you can aim to keep them satisfied in those areas – and maybe gain some insight into retaining your other employees.

Advantages of rehiring old talent

When training boomerangers, you’re not starting from scratch. They’re already familiar with company procedures and culture, so you won’t have to pour as many resources into training them. What’s more, their connections with former customers may encourage those customers to come back.

Rehires can also draw on experiences working elsewhere to bring you fresh insights into the current market. Maybe they discovered a more efficient way to manage lab inventory or learned new strategies for launching a cosmeceutical product online. Whatever they spent their time doing, they likely gained knowledge and experience you’ll want to hear about.

Rehired employees also tend to be more reliable than they were before. Having tested outside waters and found them less welcoming than they’d hoped, this time they’ll lean toward sticking around. They’ll appreciate that you took them back and feel a renewed sense of investment in your company.

Potential pitfalls

Take a good look at your own motivations and see if they stack up. Are you overlooking more suitable candidates in favor of an easy rehire? Think long-term and resist the lure of momentary convenience. If many qualified candidates exist for the job you need to fill, you have a good chance of finding that fresh star who will more than make up for training costs.

Another caveat: depending on their experiences after leaving your company, former employees may come back with higher expectations or a different attitude. To get a sense of their mindset, ask probing questions during the re-interview and consider whether you’re still a good match for each other.

Trust your instincts when rehiring old talent.

Rehiring a former employee can save time, costs, and headaches. Just bear in mind that the process comes with some risks. Bottom line, no two rehiring scenarios look alike, so take some time to consider the pros and cons of your situation. And don’t ignore your instincts: sometimes your gut speaks more clearly than any checklist.

If you’d like some guidance on hiring—or rehiring—the best talent for your company’s current needs, Sci.bio has the life-sciences expertise to get you started.

References

  1. ‘Boomerang employees’ who quit jobs during pandemic may soon beg for them back
  2. Resign, Resigned, or Re-Sign?
  3. Want Good Hires Who Stick Around? Make Their Careers Your Business
  4. Research: Business should embrace ‘boomerang employees’
  5. Pros and Cons of Boomerang Employees
How to Implement a Successful Internship Program

How to Implement a Successful Internship Program

If you’ve been relying on job-ready candidates to acquire new talent, you’re missing some valuable opportunities. To widen your net, be sure to build a talent-sourcing and -training pipeline into your company’s DNA so you’re never strapped for qualified candidates when you need them most. That’s where an internship program comes in.

Benefits of an Internship Program

Steady supply

In today’s competitive job market, an internship program makes it that much easier to secure a good match: you’ll broaden your network of potential hires, and you’ll have a greater idea of their strengths and goals than you can get from a regular interview process. Once your internship program is up and running, you’ll have a steady flow of candidates to consider the next time you have an unexpected hiring need.

The price is right

Most interns view their position as a temporary yet highly valuable personal investment. Because they are just beginning their careers, they’ll be highly motivated to perform well in their roles even at a lower pay grade. Of course, you should pay your interns for their contributions – but because they’re still learning, you can pay them less than what you’d pay full-stack employees.

Many hands make light work

Interns can help check off some of the less complex, less skilled tasks on your company to-do list. With the smaller stuff taken care of, your full-stack employees can enjoy uninterrupted focus on larger-scale projects.

That said, don’t deprive your interns of hard-hitting projects: a good internship program builds the skills needed to take on greater challenges in the future. Nowadays, only 8 percent of interns’ tasks involve clerical, unskilled work. The other 92%? High-level skills. Bottom line, prepare your interns to become your employees.

Implementing Your Program

Consider your needs

Not all internship programs need to follow the same template. While considering how to structure your program, ask yourself the following questions:

  • What role will the intern have within the company?
  • What skills and qualities do they need to have to be successful?
  • Who is available to mentor them?

Finally, think big picture: what is your long-term vision for your company, and what skills will future employees need to make it a reality? This is perhaps the single most important aspect of developing an internship program. Say you’re looking to build a patient information website in the near future. This means you’ll need tech-savvy employees who can handle its creation and maintenance. If you train interns in these skills and they return to work for you full-time, they can hit the ground running.

Recruit and hire

To get your program off to a good start, begin recruiting interns several months before your program launches. Consider posting advertisements on job boards, asking around, and working with a university to begin your recruitment process. Schools like Northeastern University have co-op programs that supply interns to biotech companies.

As you consider who to take on, think of interns as future employees, not just temporary assistants. Even if they don’t end up working for you, they’re likely to tell their peers about their experience with you, which can make or break your reputation among potential hires.

Onboard and train

If possible, assign every intern a mentor at the beginning of the program. This helps orient the intern and gives your existing employees a built-in leadership opportunity. As your interns integrate into your company dynamic, include them in company brainstorming sessions. They’ll appreciate the gesture and you’ll benefit from their outside ideas and insight.

Also consider conducting exit interviews to ask your interns what they appreciated about the program and what you could improve the next time. If you’re serious about your internship program, the learning experience should go both ways.

If all goes well, make them an offer

Recent interns make great employees – they’ve already integrated into your company culture and know the basic ropes of the job, making the training process easier for everyone. Once your interns have wrapped up their programs, discuss their contributions with your managers, mentors, executives and program directors. If you were all generally satisfied with their performance and trust that they can continue to learn and grow, make them an offer. If they’re like 79.6 percent of interns, they’ll eagerly accept it.

Internships bring long-term value to your company

Implementing an internship program is a long-term investment that can cut down on a lot of hiring risk and training time later down the line. In the short term, it’s the classic win-win: they need the experience and you need the help. Over the long haul, it makes your hiring process more efficient and broadens your talent pool. Another big win.

If you plan to start an internship program, but would prefer to payroll them through a third-party company instead of adding them to your payroll, Sci.Bio is available to offer payroll services. Sci.Bio will manage the employee and employer liabilities associated with contract/contingent hiring. We offer payrolled contractors benefits to help keep them satisfied in their role so that they could turn into long term hires once they graduate! And our payroll fee is remarkably reasonable. Find out more here..

References

  1. 5 steps to a successful internship program
  2. 14 Benefits of Starting an Internship Program for you Company
  3. Hiring During a Biotech Boom: The Talent Challenges Facing Companies Across All Markets
  4. Want good hires who stick around? Make their careers your business (Sci.bio post)
  5. The Benefits of Hiring an Intern
How to Successfully Hire During a Summer Slowdown

How to Successfully Hire During a Summer Slowdown

Author:  Claire Jarvis

Why we’re in a Summer Slowdown

Every year recruitment slows during the summer months, as employees go on annual leave, and travel to conferences. However, 2022 promises greater difficulties filling roles within the biotech sector.

For one, the American economy faces job growth slowing, rising inflation and the return to “normal” as the COVID-19 pandemic winds down. Many of these factors are a continuation of pre-pandemic trends. Increased inflation is leading to a demand for higher wages to compensate for rising consumer prices, and many startups are unable to compete.

After a period of sustained job growth in the biotech and pharma sector, the rate of layoffs at these companies is increasing, with some companies making drastic cuts to their workforce. Many of these cuts are due to disappointing clinical trial results or FDA decisions, though the pandemic also created additional hurdles for clinical trials.

How to reverse hiring in a summer slowdown

Despite the uncertain outlook, even smaller biotechs can work against the greater economic forces by implementing small changes to increase their rate of hiring.

With fewer candidates available per position, recruiters and hiring managers should lean into referrals during the slow summer months from current employers and recruiter’s connections. Former job candidates who performed well in late-stage interviews are another group to consider reaching out to again with new opportunities. These personal connections and words of recommendation are likely to carry greater weight and increase the likelihood of a successful hire.

The summer is also when new STEM graduates enter the workforce for the first time, giving hiring managers the opportunity to focus on filling entry level positions.

Companies can also use a summer slowdown to experiment with new hiring strategies and revamp their professional social media accounts and recruitment webpages. This is also the time to improve the candidate’s recruitment process experience, since the process itself plays an important role in the jobseeker’s decision to work for a particular company.

Need to fill technical roles at your startup? For many years Sci.bio has matched the best biotech candidates to the job. Contact us to learn how we can help you.

Having Trouble Selecting a Recruiter? Start with these Questions

Having Trouble Selecting a Recruiter? Start with these Questions

Author:  Tara Smylie

Ask the right recruiter questions – it really matters.  The right recruitment agency can help you find the superstar or diamond-in-the-rough that will help you grow your life sciences company. The wrong one can be a costly waste of time. Knowing when to partner with a recruiter, and choosing the best one for your needs, is a science in itself. You’ll want to work with an agency that understands not only the ins and outs of your industry, but how to find and attract top candidates.

You should feel free to ask a recruitment agency whatever you want. But if you’re stuck, we’ve compiled six recruiter questions to use as a starting point.

1. How do you tailor your search process to the pharma/biotech industries?

You don’t want just anyone – you want a new recruit with highly specific knowledge, expertise and experience. If you decide to work with a recruiter, be sure to select one with deep ties to the industry. Life science recruiters often boast a specialized knowledge base and network1 that more general agencies may not have developed.

2. Have you placed candidates in similar roles before, and how did you do it?

Maybe your lab needs another technician to operate smoothly, or maybe you need to replace a retiring chemical engineer. Whatever your situation, asking the recruiter how they’ve found similar candidates in the past can give you insight into their strategy.2 Better yet, ask them to

provide testimonials from customers who had similar hiring needs. A reputable agency with a strong track record will welcome this opportunity.

3. How do you handle clients with continuous but variable hiring needs?

As your business grows and changes, you may reach a stage where you have to hire continuously. At that point, a Recruitment Process Outsourcing (RPO) model may give you the best value. RPO recruiters do more than just check boxes and fill in gaps: they build relationships with you and your team, and really come to understand the evolving goals and needs of your organization.

A recruitment agency with experience in RPO for pharma/biotech will also have an established network of suitable candidates, so they’ll be ready to fill vacancies without wasting time getting up to speed.

4. How do you manage referrals from internal employees?

A full 88 percent 3 of businesses report that their best hires are referrals. This makes sense: current employees understand the complexities of your business and have a vested interest in helping your company succeed.

The recruitment agency you choose should understand the value of existing employees. They should also have a trusted method of sourcing employee referrals and presenting you the best ones.

5. How much energy do you spend finding and engaging passive candidates?

Passive candidates usually offer high value – after all, they currently work in the field and can quickly transition into related roles. They’re also the rule rather than the exception, accounting for 79 percent4 of global working professionals. The best recruiters maintain ties with all candidates, not just those who are actively searching.

Potential passive candidates are everywhere – but getting them to entertain new opportunities takes some finesse.5 Your recruiter should have a systematic approach to contacting these candidates. Don’t leave it to chance: ask them to describe their approach.

6. What is your approach to positions that are difficult to fill?

Some positions have such specific requirements that it could take months to fill them. While it’s true that every day your position stays open represents a loss for your company,6 you also don’t want to rush into hiring a bad match and end up spending even more.

If you suspect a position might be tricky to fill, consider a recruitment agency that offers a contingency model. This means you only have to pay when you’ve hired a successful candidate, typically a 20 – 30 percent commission on the new hire’s salary. For the right talent, it’s well worth it – and remember, you pay only for results.

Ask the right recruiter questions and ye shall receive

The more you chat with a potential recruitment agency, the more likely you are to find out make-or-break information about what they offer. And remember: there are no stupid recruiter questions. If a recruiter is serious about attracting new clients, they’ll be more than happy to discuss anything you’re curious about.

Here at Sci.bio we take pride in our versatile and customizable life science recruitment services. If you have any questions about how we match our clients with top industry talent, reach out to us today. We’ll say it again: there are no stupid questions, so ask away!

Sources

  1. Life science recruiting: the perks of working with a specialized firm
  2. 6 crucial questions to ask recruitment agencies when outsourcing hiring
  3. 23 recruitment statistics
  4. Passive candidates and why you should recruit them
  5. 6 benefits of using a good recruitment agency
  6. A vacant position is more costly than you think