Ah, ChatGPT. These days, you can hardly walk ten feet without hearing about it. How will it help our species? Whose jobs will it eradicate? Who owns the rights to what it produces? As of right now, no one has a concrete answer to any of those questions. But there’s one thing we do know: ChatGPT won’t soon replace any job involving in-depth analysis or critical thinking.
As a life science employer, you’re probably wondering how the software will affect your current employees, as well as how you recruit new ones. Below, we’ve provided some basic info on the software, and what it means for science-based industries.
The Burning Question… What is ChatGPT?
As you probably know, the world of AI is abuzz with talk of this new chatbot, which can have high-level conversations about most any topic under the sun. Perhaps most excitingly, it can help its human users generate ideas, flesh out research, and identify gaps in their logic.
Indeed, there are many exciting potential applications of ChatGPT in the life sciences. The chatbot can be used to analyze patient data, suggest and compare effective treatment plans, identify potential new treatment recipients, and anticipate the properties of new compounds – to name just a few potential applications.
Limitations of the Software
You’ve probably also heard that the chatbot isn’t foolproof – at least, not yet. Indeed, ChatGPT can be overly technical, beside the point, or just plain wrong in its answers to user inputs. In a scientific/pharmaceutical context, these errors can have serious consequences. As such, at the time of writing, we do still need human beings to oversee and edit the work of our trusty AI helpers.
The Life Science Job Market
It’s undeniable: this new AI chatbot is capable of performing many STEM-based tasks. For example, it has a high ability to execute classic data analysis tasks such as creating code that can analyze large amounts of information, create “dummy data” to test algorithms, and develop data analysis training modules. However, it is still not a “big picture thinker” or a problem solver. Good news: we still need humans for larger and more complex tasks!
What Does it Mean for Hiring Processes?
It’s true – ChatGPT can likely be helpful as a part of the recruiting process. However, as with all other fields, its applications are presently limited to more straightforward tasks, such as writing job descriptions and screening for particular qualifications or experience. ChatGPT can now handle the more menial tasks associated with recruitment – which leaves actual recruiting teams with more time to focus on screening, interviewing, and sussing out standout applicants from the mix.
ChatGPT certainly can’t mimic one of the most crucial recruitment skills, either: a big-picture perspective on which employees will excel in which jobs. A good recruiter can also identify the most attractive elements of a job or company and pitch them to potential employees – an ability that ChatGPT does not currently have, and isn’t likely to develop anytime soon.
If you’re an employer wondering if you should use AI in your own recruiting process, consider why you’d be using it. If you’re looking to make your basic search process more efficient – absolutely ChatGPT is one of many ways you can make that happen. But if you’re looking for all the benefits of an actual recruiter, don’t expect a robot to provide that for you! A little bit of investment in a human team to help you find your perfect match can pay off in spades.
A Handy Little Helper
ChatGPT is an exciting new development in the world of AI with the potential to revolutionize the recruitment landscape. At this point in time, though, it’s more of a “convenient assistant” than a full-blown problem-solver. When you’re looking to tackle a complex task, you’re still going to require a human (or team of humans) to help you with it. If you’re looking for some particularly on-the-ball humans to join your team, Sci.bio’s recruitment team can help you find them.
How can you avoid candidate ghosting? First we need to define ghosting. The term “ghosting” – when one person drops all contact without warning and no longer replies to your messages – is something you may have heard about in the context of romantic relationships or friendships, but it is becoming a professional phenomenon too.
A recent survey of jobseekers found that 84% of candidates admit to ghosting an employer or potential employer during the past 18 months. As a recruiter, it is frustrating when a candidate stops responding to your calls and does not tell you why. Aside from accepting it’s not a personal reflection on you, here are some ways to reduce the likelihood of candidate ghosting.
Why Candidates Ghost
Unfortunately, the reality of the current workforce and hiring trends means that ghosting is easier – and more tempting than ever.
With the biotech sector still growing fast and struggling to fill their positions – and the rising cost of living prompting many STEM workers to seek better opportunities – recruiters need job candidates slightly more than candidates need them. As a result, jobseekers often move faster than recruiters when applying for jobs and accepting or rejecting offers. They are also frequently working with multiple recruiters or applying to jobs directly. This leads to a situation where candidates are more likely to ghost one recruiter because they’ve accepted another job offer, or they are balancing too many job applications and decide to let some opportunities go.
In the survey mentioned above, 29% of job candidates said the reason they ghosted an employer was because the salary offered was too low. The second most common reason given was the candidate received a better job offer (28%).
How Recruiters Can Avoid Candidate Ghosting
The best way to avoid jobseeker ghosting is to remain approachable and proactive. Keep candidates apprised of delays with their applications (e.g. if the hiring manager is away on vacation until next week), and check in with the candidates regularly. These check-ins should continue even after a job offer is made: if the candidate isn’t receiving updates from their new employer, it may make them nervous and more likely to continue their job search. It is uncommon for a candidate to ghost the company after making a job offer…but it’s not unheard of.
When filling biotech roles, make sure you know what the candidate’s preferred salary range is early in the process, and whether the position you’re trying to fill meets their expectations.
Assume that the candidate is pursuing multiple opportunities simultaneously, and act accordingly. Try to accommodate the candidate’s other applications – if they expect to attend a final stage interview next week, make sure they do not have to wait long to find out the status of the interviews you’ve facilitated.
Lastly, emphasize that you’re supportive of the candidate pursuing other opportunities and accepting competing offers. Some candidates ghost recruiters because they fear an awkward conversation when they admit they’ve accepted another offer. If you want your candidates to tell you when they’ve stopped their job search, it’s best to be understanding.
Yes, you can improve your memory! We’ve all been there. Someone approaches you whose name you don’t remember. You’ve met each other a few times, but your mind goes blank… You manage to get through the interaction with a “hey, you!” and feel too embarrassed to ask for their name again, especially since they know yours. Whether they notice you didn’t remember their name or not, it is difficult to forge a strong relationship with the person if you don’t know their name!
Why does your memory fail you in moments like this? There could be a number of reasons. Research shows that the average American consumes at least 100,000 words and 34 GB of data per day! Given all of the information you consume on a daily basis, your brain cannot possibly store everything in your long term memory. Indeed, common reasons why you can’t remember something could be because it was never encoded into your memory in the first place, or you don’t have any “retrieval cues” to call the memory back into your mind.
Despite these challenges, remembering aspects about a person is essential not just for creating new relationships with people, but also for strengthening existing relationships. Forgetting someone’s name or an important detail can be a sign that you are not interested in the other person, which is the opposite of making a good first impression! Conversely, being able to remember details about your boss’ kids or a client’s favorite hobby goes a long way because it shows you genuinely care about them. What’s more, recalling details and asking additional questions about them will cause them to associate positive memories with you, since psychologically, people love to talk about themselves.
Ways to Improve Your Memory
Try these techniques the next time you want to commit important facts to memory:
Repeat it to yourself. According to research, your short term memory only lasts for 20- 30 seconds, unless you try to repeat the information out loud or in your head. You can ask a clarifying question using the person’s name or restate what you just heard to make sure you understood correctly. After the interaction, try to repeat it again mentally to commit it to memory so you can retrieve it later. In fact, experts recommend “overlearning” the things you want to remember through repetition so that your new memory does not interfere with your existing memories.
Write it down. Studies show that your short term memory only holds about seven pieces of information. Since you’re not exactly in control of which seven pieces your brain will remember, a good idea is to write down important details in case you forget later. After a conversation with someone, make a note on your phone, on their business card, or on your laptop’s notepad with their name and any critical data. This is particularly important if you’ve offered to provide them with further information or connect them with someone.
Remove distractions. Don’t multitask when absorbing the new facts. Unless you’re using your phone to take notes about what you want to remember, put it away. If you’re juggling more than one task or multiple inputs, your brain has no choice but to prioritize one thing over the other. Another common distraction occurs when you’re not actively listening to the new information, and you’re thinking about something else or planning your next response. Instead, try to focus your complete attention on listening to the other person, and you’ll be more likely to remember what they say.
Make associations. To help yourself retrieve the memory later, make an association between the person and something easy to remember. This can help trigger the memory of the person and their name or important details. For example, if Sarah mentioned she’s going on a sailing trip, remembering “Sarah sails” will be easier to recall the next time you try to retrieve information about Sarah. Another example is comparing the person to someone famous or someone you’ve met before. If your new acquaintance Matthew has brown hair like your cousin Matthew, making this association may help you recall his name the next time you interact with him.
Get enough sleep. Research shows that sleep is essential for the formation of long-term memories. Furthermore, if you’re sleep deprived and tired, your ability to focus and learn new information will be impaired. After your next networking event or big meeting, make sure to get a good night’s sleep to increase your chances of being able to retain the significant facts you were exposed to during the day.
Final Thoughts on Memory and Relationships
Remembering details about a person is a meaningful part of establishing a new relationship or strengthening an existing one. By failing to remember someone’s name or a significant aspect of someone’s life, it could be interpreted as you not being interested in them. Solidify important facts in your mind by trying these tips to improve your memory. You will reap the rewards in your relationships!
Workforce statistics from the past two years paint a concerning picture of the biotech recruiting sector in 2023. The COVID-19 pandemic led to a boom in hiring and growth, but now that the initial biotech demand is leveling off, many companies are ‘right-sizing’ to pre-COVID-19 levels. Statistics predict the growth of the biotech sector slowing in 2023, in part to rising inflation.
The overall trend means biotech companies are slowing down their hiring. It’s not clear how much growth will slow in 2023, and hiring managers might wonder whether it’s worth adding more workers to the payroll if layoffs are coming. Due to its ability to consolidate and diversify their portfolio, Big Pharma is in a stronger position than agile biotech start-ups, but industry experts still urge caution.
Attracting Biotech Talent in 2023
Despite an economic slowdown, the biotech sector is continuing to grow, and companies are still looking to hire top talent. Here are a few ways biotech recruiting is filling positions and attract candidates.
First, it’s important to understand candidates’ motivation for switching roles, because there are many professionals considering a job switch, even if they’re currently employed. A lot of candidates are seeking appropriate salary increases to combat inflation. Or, perhaps instability at their current company has created a threat of layoffs.
As a recruiter, there are several ways to appeal to these candidates and fill your client’s vacancies.
Highlight remote, hybrid and flexible working options. Thanks to rising gas prices, commuting is expensive, and many employees don’t like feeling pressured to come into the office. Flexible working remains a high priority for jobseekers as they explore new roles.
Emphasize supportive work culture for new hires. Work culture is not just about throwing money at employees, but thoughtful initiatives to support new hires and integrate hybrid teams. The COVID-19 pandemic has left many workers feeling adrift from their colleagues, and they want to better integrate into their teams, virtual or not.
List opportunities for career growth and developmental opportunities within the company. The new hire is more likely to make long-term commitment to the role if they think they can progress in their career without needing to switch companies again.
With over ten years’ experience serving biotech companies in the Boston area, Sci.Bio knows how to guide your company through economic changes. Schedule an appointment with us today to learn more.
In the last couple of months, you’ve probably heard about ChatGPT. Launched in November 2022 by an artificial intelligence company called OpenAI, ChatGPT is a chatbot that answers questions, responds to prompts, and gives suggestions. Its backbone is a natural language processing model that was trained using text from across the internet, and upon its release it quickly drew attention for its conversational skill, creative abilities, and the depth and detail of its responses.
AI isn’t a novelty to recruiters – many have been using AI recruiting software to source or screen candidates for years. But ChatGPT is a different beast, and you might be wondering if it could be used in recruiting. The answer, as with most AI-based tools, is yes – with caveats. As a chatbot, it can’t do everything on a recruiter’s to-do list (and as such, it isn’t equipped to replace recruiters outright). But if you know how to harness it, ChatGPT can help a recruiter brainstorm and generate ideas, fill in gaps in their knowledge, and generally speed up certain processes in recruiting. Read on for some ideas on how to use this chatbot to your advantage, and for some limitations you should keep in mind.
Use ChatGPT to create job descriptions
When creating eye-catching, informative job descriptions, ChatGPT can provide a starting point to build from. For example, I asked ChatGPT to “write a job description for a bioinformatics scientist at a proteomics company.” It gave me a description that was, overall, pretty nondescript and basic. But the description included some important and relevant qualifications like “Strong experience in proteomic data analysis, including the use of mass spectrometry data” and “Experience with bioinformatics software and databases, such as R, Python, and ProteomeXchange,” and it hit all the necessary points of a job description.
These results can provide a great framework for you to edit and add to depending on the specifics of the position at hand. But you don’t have to stop there. When I asked ChatGPT to “rewrite that job description requiring 5 years of postdoctoral experience and experience with Matlab,” it added those qualifications seamlessly into the description. When I asked ChatGPT to “rewrite that job description to be more exciting and compelling,” the chatbot threw in some adjectives like “dynamic” and “innovative” and verbs like “revolutionize” and “harness.”
Use ChatGPT to develop interview questions
Just as the chatbot can provide the framework of a job description to work from, it can do the same for interview questions. For the example position above, I asked ChatGPT to “create a list of interview questions for a bioinformatician at a proteomics company. Be sure to ask about leadership, problem solving, and past industry experience.” The response gave me ten questions. Some were way too vague and awkward, like “How do you approach problem solving and troubleshooting in bioinformatics?” But others seemed like they could provide fruitful insight into a candidate, like “Can you give an example of a time when you had to present complex bioinformatics data to non-experts and how you effectively communicated the findings?” and “Can you describe a project you have worked on in industry and how it differed from your academic experience?”
Use ChatGPT to create emails, social media posts, and other text communications
Other tasks that require writing text, like creating emails and social media posts, could benefit from ChatGPT. For the hypothetical “bioinformatics scientist at a proteomics company,” I asked ChatGPT to “write a compelling summary of that job description to post on LinkedIn.” It gave me a paragraph that started with “Are you a Proteomics Bioinformatics Expert looking to take your career to the next level? Join our cutting-edge team at XYZ Proteomics and be a key player in revolutionizing the field of mass spectrometry-based proteomics,” then gave some details about the requirements and responsibilities. The response was a little wooden – it definitely read like a fill-in-the-blank imitation of what a post like this “should” look like – but it hit all the important points and could be good to go with a little tweaking.
Use ChatGPT to learn about roles
As a recruiter working in the biotech industry, you might find yourself dealing with roles that are highly specific or require certain obscure skills. Recruiters in this situation might typically turn to Google to ask “what are bioconjugated nanoparticles?” or “what skills does a surface chemistry scientist need?” But since ChatGPT combs the internet to create its response, it can sometimes provide a more direct and specific answer than Google.
Drawbacks and takeaways
Models like ChatGPT are only as good as the information they run on and the patterns they are trained to recognize. For this reason, it’s important to closely pay attention to what content you’re using from ChatGPT to make sure no discriminatory language or inaccuracies sneak into your responses. I’ve seen some recruiters say that you should treat ChatGPT like a “spunky intern” whose work you check over closely. I think of it more as a springboard tool that can save you time, help you brainstorm ideas, and fill in some gaps in your knowledge. Though ChatGPT and other chatbots have their limitations (and can’t approximate everything the human mind can do), most experts agree that this technology is here to stay — and is only going to improve with time.