Collaborative Recruiting: Everything You Need to Know

Collaborative Recruiting: Everything You Need to Know

Author:  Tara Smylie

Rallying a whole team to recruit just one employee? Craziness! At least, that’s how it once seemed. Nowadays, though, it’s very common – and increasingly seen as best practice. It’s been shown to improve hiring results, and can customize the recruitment process to a company’s department-specific needs.

Collaborative recruiting is a hot topic, and there’s no better time than now to learn what it’s all about.

What is collaborative recruiting?

Also called “team recruitment”, collaborative recruiting is the practice of representing multiple departments and roles on a company’s hiring team. Because it involves the input of many different voices, this recruiting model makes it easy for companies to choose a hire that aligns with their unique internal needs.

The process can be even more effective when a recruiter is involved. Working collaboratively, a recruiter can combine their own industry expertise with current employees’ insights about what their teams need the most from a new hire.

How it can help

If a single hiring manager is responsible for finding the perfect hire, they likely won’t be able to consider the subtle needs and dynamics of every department. Enter collaborative recruiting! Including current employees in the quest to find a new one naturally results in a much more holistic and tailor-made hiring process.

A good collaborative hiring process involves surveying employees about not only the skills but the personality traits and values that they’d like to see in a new hire. This will ensure that the hiring team can find someone who is a good match for a company’s existing culture. This aspect of recruiting should not be overlooked – cultural fit is increasingly well-recognized as being an important aspect of employee morale and productivity.

As a side note: leading companies like Netflix, Apple and Google have recently adopted the collaborative recruiting model. We can’t know for sure, but it seems to be working out pretty well for them so far!

How to collaboratively recruit

If you’re a recruiter or hiring manager in charge of filling an opening, ask an employee in a similar or identical position what qualities they feel are important for the role. Chances are, their answer will reflect their company’s unique goals, priorities and culture. Whatever their response, it will certainly be more useful as a recruiting tool than a generalized job skills database!

Generally, a recruiting team should consider which employees are going to be working most closely with the new hire, and set priorities accordingly. On the other hand, collaborative recruiting will ideally also involve employees who are both higher and lower within the hierarchy of a company than the position to be filled. This way, the recruiting team can focus on finding a hire who improves workflow and efficiency for the company as a whole.

The role of external recruiters

Both recruiters and in-house hiring teams stand to gain a lot from working collaboratively to fill a role. A recruiter might be very focused on the technical side of things, but can’t immediately know the full picture of how a business operates. Using the collaborative hiring model, a recruiter can combine their industry expertise and connections with an in-house hiring team’s specific knowledge of their own company.

As a recruiter, collaborative hiring doesn’t have to radically change how you operate. It just means that in addition to your usual methods, the process will involve a lot of discussion, communication, and prioritization of different employees’ needs. Chances are, it will help you learn everything you need to know to find the best fit possible for your client company.

The takeaway

Onboarding the right person to a company is no small task. As with most big projects, collaboration makes the process much easier – and sets the whole team up for success.

The collaborative model of recruiting can help a company find the best fit possible for a role, and luckily, it’s here to stay. If you’d like to learn more about how we recruit here at Sci.bio, leave us a message on our contact form here.

References

  1. 9 immediate benefits of collaborative hiring
  2. Guide for Collaborative Recruiting and Hiring
  3. Having Trouble Selecting a Recruiter? Start with these Questions
  4. Collaborative recruiting: what it is, how and why to do it
  5. How to Conduct a Cultural Fit Assessment
  6. Why Collaborative Recruiting and Hiring is the Future
  7. 9 Benefits of Collaborative Recruiting
Communication Strategies for Biotech Recruiters

Communication Strategies for Biotech Recruiters

Author:  Claire Jarvis

Few people enjoy job hunting, and most job candidates have a story or two about bad application or interview experiences. For this reason it’s important for recruiters to make a good impression on candidates, and ensure they have a positive experience being guided through the application process. These days, there are plenty of communication tools tailored to help you stay in touch with candidates without increasing your own workload.

Communication Strategies:  Automate What You Can

Calendly is a simple tool that allows candidates to schedule screening calls with you. It gives the candidate a feeling of control and easy ability to reschedule, while reducing the time you spend arranging (and rearranging) screening calls via email or over the phone.

Providing a chatbot (such as Mya or FlashRecruit) that addresses basic jobseeker questions is another way to reduce clutter in your inbox, by allowing the candidate to receive pertinent information about your opportunities and the application process at their own convenience.

Small and steady check-ins

It’s likely your job candidate is working with multiple recruiters and balancing a lot of job applications – all at different stages. For this reason, regular touchpoints with your candidate are vital. Don’t leave them waiting on promised updates, or wondering where their application is in the pipeline: if it’s with the hiring manager, if the hiring team is scheduling interviews yet. A candidate will prioritize applications where the timeline/anticipated next steps are clear, because it helps them plan the remainder of their job search and anticipate when offers might be made.

To help reduce your email inbox clutter, use personalized email templates sparingly. Job candidates don’t want to be on the receiving end of constant cookie-cutter responses, but email templates can be helpful when you have a range to draw from. Tools like Gorgias and Followup.cc allow you to manage customized email templates and keep on top of follow-up messages.

Keep innovating

New software is constantly being launched or upgraded, and communication trends change quickly. Be sure to check your workflow and organizational tools are still meeting your needs. How many hours a day are you actually fielding questions from candidates, for instance? Don’t be afraid to try new processes and experiment with the levels of workflow automation.

At Sci.Bio, we specialize in finding top biotech talent and adapting to meet your recruiting needs. Schedule an appointment with us today to learn more.

How to Boost or Build Your Brand Reputation

How to Boost or Build Your Brand Reputation

Author:  Tess Joosse

Your business’s brand reputation comes down to a simple scenario: What is the first thing that comes to mind when a candidate or client hears the name of your company? How you’re perceived has a huge impact on business, and maintaining a good reputation is key to attracting high quality talent, especially in the competitive biotech world. It’s a no-brainer — candidates want to work at and align themselves with a great workplace!

In addition to impacting recruiting, having a good reputation boosts employee morale and increases retention. But how do you build a positive reputation from the ground up if you’re starting a new company? Or perhaps you have been in business for a while but have neglected to intentionally build your brand reputation and don’t know how to tackle the task. Or uh-oh!  Your reputation has taken a hit after you received a negative critique on a company review website. Here are some tools and strategies to consider as you build or revamp your brand reputation:

Create a positive candidate experience from start to finish.

Whether you have been in business for decades or are the new company on the block, your first priority should be to make every interaction with a candidate a positive one. Not only will candidates be more inclined to want to work for you, but their positive impression of your company will spread via word of mouth or online reviews.

This starts with the job listing: make sure it’s detailed and clear in explaining who you are as a company in addition to the duties and benefits of the position. Create a short and simple application, and communicate openly about the hiring process with candidates to ensure they know that you value them and their time. Keep them updated on timelines, create a seamless interview experience, and reject applicants gently. In these cases, or if a candidate receives but turns down an offer, a positive experience will still leave a good impression and they’ll pass along that sentiment to their networks.

Use your website, social media, and other marketing tools to tell your brand’s story.

If a candidate is unfamiliar with your company, they will likely head to Google and see what they can learn in a quick search. Your company website should be the first thing they click on, and it should tell your company’s story with clear and engaging copy and design. A testimonials page can add credibility and help people get to know how others have benefited from your company’s services and products. A blog or section with updates on company news can add credibility, keep interested parties in the loop, and boost your SEO ranking to get more eyes on your website. In biotech this is a great opportunity to publish content on industry topics and trends that intersect with your company’s work, from personalized medicine to artificial intelligence and beyond.

Social media is another tool to use to build up your company’s credibility. Share content that reflects your company’s values and work across your social channels, including company updates and any blog articles you do create for your website. LinkedIn is particularly powerful: it’s often where candidates come across and apply for open jobs in addition to reading and engaging with an employer’s content.

Address any negative reviews with levelheaded empathy.

In a perfect world, you’d never need to use this tip – but on the long road of building a brand, a negative impression inevitably will pop up. If you encounter a negative review of your company online, step back and read and think through the comment carefully. Avoid the overreaction that can come from reacting too quickly and evaluate how best to address the criticism in order to tamp down on the long-term effects. Respond in a friendly and apologetic manner that takes the reviewer’s perspective seriously.

Take feedback as an opportunity to grow.

You should listen to and consider all feedback, but if you notice many people leaving the same feedback or criticism that may be a sign to make a change. Are multiple candidates commenting they’re unhappy they had to come in for several in-person interviews, spend many unpaid hours on a test exercise, or wait weeks with no communication about the status of their application? These critiques present opportunities to re-tool your hiring process for the better.  Building a robust and well-established brand reputation can take years, but is well worth it to attract great talent and keep your existing employees happy at your company.

References

  1. Revamping Brand Reputation: Why Is It Important for Every Employer?
  2. The Case for Providing a Positive Candidate Experience
  3. The Top Benefits of Having a Strong Employer Brand
  4. Four Powerful Ways To Build Your Brand Reputation
Hiring during the holidays? Here Are Tips

Hiring during the holidays? Here Are Tips

Author:  Tess Joosse

Towards the end of the calendar year as personal commitments and vacations pick up, recruiting and hiring tends to slow down. But hiring during the holidays can give you a leg up when done right. Here we’ve gathered some pros and cons to consider and some tips to help you search for great talent during this most wonderful time of the year.

Holidays Hiring Pros:

  • You’re dealing with a highly motivated candidate pool.  Whether because of vacations and commitments or because they’ve bought into the myth of the “holiday hiring freeze,” many candidates put their job search on hold this time of year. The ones that keep at it are highly motivated to find their next opportunity. This diligence will not only sustain a candidate through the interview and hiring process — it will also carry over into their job performance once they are on the team.
  • People take time to reflect and consider life changes towards the end of the year.  As the New Year approaches, many people reflect on how the past year went and what they might want to alter in their life, including in their career. Now is a great time to attract these candidates who are ready for a change.
  • There’s less competition for candidates as others put their hiring on hold.  While the holiday hiring freeze may not hold true across the board, it’s true that many companies cut back on recruiting during this time of year because of time off, vacations, and end-of-year wrap ups. By building hiring into your plans for the season, you will face less competition for candidates than in other times of the year.
  • Candidates have more leeway when scheduling interviews.  If a candidate is currently employed while they’re searching for a new job, they may find it difficult or awkward to ask for time off for interviews without hinting that they are looking for greener pastures. Because most people are taking time off this season, it might be easier for these candidates to schedule interviews during the holidays without raising their current employer’s suspicions.
  • The holidays are a great time to garner referrals.  Between family commitments, holiday parties, and school celebrations, you likely will be doing a lot of socializing during this season, and you might come across great candidates amid the merriment. Your employees and network are in the same boat. Ask them to keep your job openings top of mind as they celebrate, and to send any high-quality referrals your way.

Holiday Hiring Cons:

  • Candidates are more likely to be traveling or taking time off.  Though some applicants will keep their nose to the grindstone, even the most committed will likely take time off around the holidays. Some might even be out of town and will not be available or interested in a long string of interviews. Tip: Implement a quick interview process. To spare a candidate’s valuable time (and your own), ensure that your job description is unambiguous and detailed, consider cutting pre-screening questionnaires and phone screens, keep interviews to the minimum number of necessary rounds, and clearly communicate your timeline to candidates.
  • Candidates don’t want to miss out on a holiday or year-end bonus.  If a candidate gets hired in December to start in January, they might miss out on a holiday bonus – both at their new company, and potentially at their old company if they hand in their notice before the Christmas/New Year’s break. Some year-end bonuses also take into consideration an employee’s time at the company and previous year’s performance, which won’t apply for brand new hires. Tip: Consider offering a sign-on bonus to new hires. To incentivize new hires to join your ranks and to celebrate the season, a signing bonus can be a great idea.
  • Fewer candidates are actively applying, which could spell trouble if you’re looking for rare or specialized skills.  The catch-22 of a smaller candidate pool is while they may be more motivated, sometimes hiring is all about volume. If you are looking for a specialized skill or a rare combination of skills, this might be hard to find if less candidates are applying. Tip: Bring on a recruiter to help fill the role. Sci.bio’s targeted, efficient, and scalable approach supports biotech companies of all sizes. Get in touch with us today and learn more.

References

  1. 5 Great Reasons to Hire During the Holidays
  2. Find Out Why Recruiting During the Holiday Season is Highly Beneficial for Recruiters
  3. Hiring During the Holidays – Pro’s Vs. Con’s
What to Look For When Hiring at the Junior Level

What to Look For When Hiring at the Junior Level

Author:  Tara Smylie

Looking for that perfect entry-level hire? If you’re like many life science employers, you’re used to vetting applicants based on years of experience. For positions categorized as junior or entry-level, though, applicants aren’t likely to have an extensive employment record. You’ll need other ways to assess their skillset, intelligence, and willingness to learn.

As you look through resumes and conduct interviews, don’t underestimate these newer and younger candidates. While junior job-seekers may be lacking in years of experience, they can easily make up for that in attitude and flexibility.

Screening for success at the junior level

A junior candidate may not boast a pages-long resume of work experience – and that’s okay! Previous leadership positions and awards can show you just as much about their work ethic and areas of interest. Did they start a biomedical education club in university? Have they won awards or scholarships related to their scientific work? An applicant who loves their field, takes initiative, and enjoys learning new skills will be highly motivated to adapt to a new position.

That said, you’ll still want to see that they’ve previously excelled in a similar environment. Just remember to check your expectations – the fact is, not many junior candidates will have work experience in the exact role you’re hiring for. Take a realistic approach and look for evidence that they’ve been successful in a similar classroom setting, volunteer position, or extracurricular management role.

And remember, it’s not just the hard skills that are important. Emotional intelligence plays a critical role in the workplace, even for technical jobs. When hiring for junior positions, look for these qualities in your candidates: receptivity to feedback, work ethic, and ability to function as part of a team. Candidates with these attributes are likely to thrive in the ecosystem of the workplace.

Sometimes you’ll have a good feeling about a candidate, but not quite enough confidence to take the leap and make them an offer. In this case, consider sending them a skills test. This approach is a win-win: you get to see what they’re capable of, and they get a chance to prove themselves to you.

Benefits of hiring junior employees

It’s no secret that millennials and zoomers are usually proficient with technology. As a result, it shouldn’t take long for them to learn the ropes of any new software required for a position. By the same token, younger candidates are likely to have at least one tech-based skill already. This could be anything from video editing to Microsoft Excel to overall computer-savviness. These skills are great to have in your arsenal should you ever need them.

Younger hires can also offer some much-needed youthful perspective. They’re likely to be up-to-date on trends, such as recent developments in the world of social media or new apps that might help to structure company workflow. Another upside: less experienced employees often show particular enthusiasm for their work, which can inspire others to embrace a positive attitude themselves.

Junior roles in science industries

Communications-based science jobs are often a good fit for junior-level hires. That’s not because they’re easy, but because the skills they require can be developed through various avenues. Positions like medical writer or scientific project manager, for example, can sometimes be filled by candidates with shorter or more diverse resumes.

Currently, many pharma and biotech companies are in the market for junior research associates fresh out of grad school. If this is you, try scanning candidates’ resumes for relevant scientific skill sets. Current top skills required for research associate positions include collaboration, analysis, and experimentation. As you scan candidates’ resumes, look for education or experience that has allowed them to cultivate these skills.

Know what to look for

As you search for the best possible hire for a junior position, ask yourself this: who has the potential to be your next workplace superstar? You can’t expect recent graduates to have decades of work experience in highly skilled, highly specialized positions. You can, however, scout out applicants that demonstrate enthusiasm, some relevant experience, and above all a willingness to learn.

If you’re looking to hire an ambitious and skilled junior level employee, Sci.bio’s recruitment services can help you find the perfect match.

References

  1. The 6 Qualities To Look For In Entry-Level Candidates
  2. 7 Things You Should Look for When Hiring Entry-Level Workers
  3. Research Associate Must-Have Resume Skills and Keywords
  4. Does Pre-Employment Testing Help Prevent Bad Hires?
  5. Life science recruitment: how to hire and retain top talent