To attract the best, your offer has to speak to them.
You’ve found The One – the candidate who stands out above all others, who holds promise of taking your company to new heights through their contributions. The only thing left is to get this candidate, likely highly sought after, to say yes to your offer.
First Steps in Making an Offer They Can’t Refuse
Perhaps most importantly, ensure you contact the candidate with an offer ASAP – ideally on the same day you’ve decided to hire them. The longer you wait, the greater the likelihood that another employer will snap them up. Pick up the phone, rather than sending an email: only through a voice exchange can you properly communicate your excitement about them coming on board, as well as gauge the candidate’s emotional response to your offer.
The STEM market is suffering from a talent shortage, with the best candidates in very high demand, so expect your candidate to come to the negotiation table with a clearly defined wish list. While you don’t have to grant every item on the list, this is not the time to argue about menial details such as the wording of the job title, or the flexible start time on a given day of the week. Showing a bit of flexibility here helps keep the negotiation flowing, and may be just the thing which convinces the candidate to give you a “yes”.
Put on your Candidate’s Hat
“The employer-employee relationship doesn’t start the first day on the job. It officially starts with the job offer. Make that moment memorable for the candidate.” – Jeff Haden, Contributing Editor, Inc. magazine
Your candidate will likely prioritize five areas when evaluating an offer: salary, short-term incentives, long-term incentives, benefits and perks, and of course the job itself. If they’re moving from an existing position at another company, they’ll likely expect a pay increase of at least 10% to make the switch. But don’t just pick a figure based on salary history or industry standards: tailor your salary offer to your candidate’s knowledge, skills and experience – and let them know how you’ve arrived at the figure. Transparency never hurts, especially at this crucial stage.
“Using past salaries to determine a future salary perpetuates the gender pay gap and shows an unwillingness to pay employees their true worth.” – John Feldmann, Insperity
In addition to discussing base salary, explain the benefits, bonus plan (if any), and any other monetary perks in detail, following up with a written summary of these details you’ve discussed. By the same token, come clean about any constraints. If you’re a startup and have limited cash flow, for example, explain that you can’t currently match a top-dollar salary but can make up for it with an attractive equity program.
Think beyond monetary benefits: today’s jobseekers also place a high value on the ability to work remotely, at least part of the time. The Covid-19 pandemic has accelerated this trend, with many people discovering they enjoy the ease of working from home, or the adaptability of a hybrid schedule. Flexible hours and paid volunteer days can also help attract top candidates looking for employers who value work/life balance.
As for the job itself, bear in mind that science professionals highly value their work being stimulating. As revealed by a Talent in Science survey, most rate the opportunity to do challenging work as a key factor in deciding on a job offer. With this in mind, be sure to highlight the challenging nature of the work, and the opportunities for growth within the company. For example, working on a team that successfully commercializes a drug can galvanize a career, so let your candidate know if you have a big one in the pipeline.
When in doubt, ask.
No two candidates have the same life circumstances, and a perk that means the world to one candidate may not inspire another. Instead of guessing, ask outright: “What working conditions or benefits do you value most?” If you can meet these needs, even partway, you’re on your way to a deal.
Even if the candidate doesn’t push back on any of your terms, resist the temptation to ask for a firm commitment right away. Giving them the time and space to reflect on the offer signals respect, and indicates the culture of the company they’re considering joining. That said, it may be useful to probe them gently to gauge their interest in moving forward, particularly if met with a lack of response. You can simply ask: “I understand you need time to think about this, but how do you feel about the offer?” If you sense hesitation, you can ask further questions or provide information that could move the needle.
What you don’t want is a lukewarm, half-hearted acceptance. A new hire who starts out with an undercurrent of dissatisfaction won’t give you their best. When you finally seal the deal, you want both parties to be enthusiastic about the deal.
If you’re looking to fill a role with a highly qualified candidate, Sci.bio’s recruitment services can help. We know that no two clients are the same, so we provide customized recruiting support that adapts to a given client’s structure and needs, and have placed successful candidates with a variety of companies. Please contact us to connect with a recruiter and discuss your needs, and follow us on LinkedIn to stay up to date.
It can be unexpectedly difficult to fill an open position. Naturally, you’re looking to hire someone with an excellent set of both hard and soft skills, experience, and the right mindset for the role – but how much time are you willing to devote to the process?
In an ideal world, you’d find the perfect hire immediately, and suffer next to no financial loss. In reality, the search process takes time – and money. Luckily, there are ways to quickly fill a vacancy without compromising on quality of talent.
Nuts and bolts: The cost of keeping a position open.
We all know that vacant positions rack up a hefty bill extremely fast. But what exactly is on the receipt? Here’s the breakdown:
The biggest factor, unsurprisingly, is lost productivity. When an important role is left unfilled, the corresponding work is completed more slowly and less expertly than it should – or in some cases, is not completed at all. Many companies with a vacant role will turn to a temp agency to bridge the gap – but naturally, an interim employee is unlikely to be as efficient as a fully trained team member. Other companies may opt to pay existing employees overtime to compensate, which hampers productivity for the same reason.
Depending on your strategy, job boards can rack up significant costs as well. Generally, the larger ones charge a few hundred per job posting – so with a few different sites on the go, you’re already out over $1000. If you post on specialized boards in addition, you’re looking at $2000 or more. Not a huge expense in the grand scheme of things – but to reap the full benefits of job sites, you’ll need a carefully crafted candidate selection process.
The indirect effects of a job vacancy can add yet another layer of expenses. Hard to measure and easy to overlook, these “soft costs” are still very real risks of leaving a job vacant for too long. These can include long-term harm to a company’s reputation and resulting growth, deflated morale of current employees, and negative impacts to customer experience. In the biotech world, where process-driven workflow is everything, the effect on overall productivity can be especially devastating.
The exact amount lost per day for a given open position is highly variable, of course – but it’s almost always in the hundreds. Given this financial toll, it’s natural to feel like you have to rush to fill an empty role. But get too hasty with the process, and you risk missing out on the right matches. In this situation, partnering with a recruiting service can streamline the process.
The best talent in the shortest time
To secure a hire you trust in a reasonable timeframe, you need to act quickly – and make sure you’re maximizing all the strategies at your disposal. To start, think LinkedIn, social media, and your own professional network. And never forget the power of word-of-mouth: existing employees have their own contacts that they can call upon to spread the word about the open position.
All of the above steps are made even smoother with the use of recruitment services. A recruiter can help you tap into hidden pockets of talent in your existing circle, while providing their own vast network of candidates. From there, they will come up with a custom-made, cream-of-the-crop shortlist for you to consider. When they help you fill a vital position quickly and effectively, the up-front costs of their services can pay off in spades.
Bottom line: it pays to act fast!
Keeping a position open is expensive – more so than many people realize. To cut back on costs, consider fast-tracking the process by bringing a recruiter on board your talent scouting ship. Whether you’re a small start-up trying to stay afloat or a larger company looking to maximize revenue, a recruiter can speed up the sourcing and hiring processes and land you with better-matched talent than you’d otherwise find.
If you’re looking to fill a role with a highly qualified candidate, Sci.bio’s recruitment services can help. We know that no two clients are the same, so we provide customized recruiting support that adapts to a given client’s structure and needs, and have placed successful candidates with a variety of companies. Please contact us to connect with a recruiter and discuss your needs, and follow us on LinkedIn to stay up to date.
Ah, ChatGPT. These days, you can hardly walk ten feet without hearing about it. How will it help our species? Whose jobs will it eradicate? Who owns the rights to what it produces? As of right now, no one has a concrete answer to any of those questions. But there’s one thing we do know: ChatGPT won’t soon replace any job involving in-depth analysis or critical thinking.
As a life science employer, you’re probably wondering how the software will affect your current employees, as well as how you recruit new ones. Below, we’ve provided some basic info on the software, and what it means for science-based industries.
The Burning Question… What is ChatGPT?
As you probably know, the world of AI is abuzz with talk of this new chatbot, which can have high-level conversations about most any topic under the sun. Perhaps most excitingly, it can help its human users generate ideas, flesh out research, and identify gaps in their logic.
Indeed, there are many exciting potential applications of ChatGPT in the life sciences. The chatbot can be used to analyze patient data, suggest and compare effective treatment plans, identify potential new treatment recipients, and anticipate the properties of new compounds – to name just a few potential applications.
Limitations of the Software
You’ve probably also heard that the chatbot isn’t foolproof – at least, not yet. Indeed, ChatGPT can be overly technical, beside the point, or just plain wrong in its answers to user inputs. In a scientific/pharmaceutical context, these errors can have serious consequences. As such, at the time of writing, we do still need human beings to oversee and edit the work of our trusty AI helpers.
The Life Science Job Market
It’s undeniable: this new AI chatbot is capable of performing many STEM-based tasks. For example, it has a high ability to execute classic data analysis tasks such as creating code that can analyze large amounts of information, create “dummy data” to test algorithms, and develop data analysis training modules. However, it is still not a “big picture thinker” or a problem solver. Good news: we still need humans for larger and more complex tasks!
What Does it Mean for Hiring Processes?
It’s true – ChatGPT can likely be helpful as a part of the recruiting process. However, as with all other fields, its applications are presently limited to more straightforward tasks, such as writing job descriptions and screening for particular qualifications or experience. ChatGPT can now handle the more menial tasks associated with recruitment – which leaves actual recruiting teams with more time to focus on screening, interviewing, and sussing out standout applicants from the mix.
ChatGPT certainly can’t mimic one of the most crucial recruitment skills, either: a big-picture perspective on which employees will excel in which jobs. A good recruiter can also identify the most attractive elements of a job or company and pitch them to potential employees – an ability that ChatGPT does not currently have, and isn’t likely to develop anytime soon.
If you’re an employer wondering if you should use AI in your own recruiting process, consider why you’d be using it. If you’re looking to make your basic search process more efficient – absolutely ChatGPT is one of many ways you can make that happen. But if you’re looking for all the benefits of an actual recruiter, don’t expect a robot to provide that for you! A little bit of investment in a human team to help you find your perfect match can pay off in spades.
A Handy Little Helper
ChatGPT is an exciting new development in the world of AI with the potential to revolutionize the recruitment landscape. At this point in time, though, it’s more of a “convenient assistant” than a full-blown problem-solver. When you’re looking to tackle a complex task, you’re still going to require a human (or team of humans) to help you with it. If you’re looking for some particularly on-the-ball humans to join your team, Sci.bio’s recruitment team can help you find them.
Are you wondering what to expect at your biotech job interview? Before we get to that, congratulations on getting this far! Whether you are applying to your first STEM job after graduation, or re-entering the job market after a long time, the biotech interview process can appear intimidating. Fortunately, the recruitment process is fairly standard across the industry – with a few exceptions described below – and with a little bit of preparation you can shine every step of the way.
General Structure of Biotech Job Interview Process
The first step of the recruitment process is usually an HR screening call. The recruiter or HR representative will tell you about the company and the role in more general terms, and assess your basic suitability for the role: whether you have the right qualifications and experience. The next stage is a call with the hiring manager, followed by technical or panel interviews. Panel interviews will usually involve senior employers across a variety of functions who will interact with you in their line of work. For instance, if you’re interviewing for a bench position, you may be interviewed by your potential line manager, the head of your department, and someone from finance or operations.
These interviews will delve deeper into your experience, competencies, and what the role involves. Depending on the technical role you’re applying for you might be asked to present on a scientific topic (e.g. your thesis project), or complete a timed/take-home assessment.
A biotech job interview will often be via video conference (Microsoft Teams, WebEx or Zoom), though you may be invited for an in-person interview at the final stage if you live nearby.
If you found this job through a recruiter, expect them to follow-up with you after each stage to get your feedback. The recruiter will often do the majority of the interview scheduling, and talk to the hiring team on your behalf.
Background Research
It’s a good idea to prepare for the interview by gathering basic information about the company you wish to work for. Look at the company website, its LinkedIn pages and read through recent press releases or news articles about the company.
You want to get a general idea about the structure of the company (how many employees it has, where are its offices, etc), and if it’s expanding or changing its business focus. During the interviews you could be asked “what do you know about the company?” and you want to be able to give a brief but accurate answer. Were there any big approvals or results from clinical trials? Most interviewers are prepared to talk about the company, and answer your questions, so don’t feel shy about admitting you don’t know something.
For the later interviews (e.g. with the hiring manager, technical, panel) think about scenarios in previous jobs – or during school – when you had to deal/work with a difficult person, work in a team to solve a problem, deal with multiple challenging deadlines at once, etc. You’ll often be asked basic competency questions to see how you communicate and work with others, in addition to assessing the technical skills you bring to the role.
The best way to demonstrate interest in the role is to ask questions and maintain a dialogue with the interviewers. In the last few minutes of the call, ask a couple of questions about the state of industry, any changes in the industry or company the hiring managers are excited about; or why they enjoy working for the company. It reflects well on you if you have thoughtful questions to ask.
Different Companies Have Different Hiring Procedures
This interview process varies depending on the size of the company hiring. At a small biotech start-up there are usually fewer interview steps. You’re more likely to interview with company higher-ups such as the CEO sooner.
At larger biotechs of pharmaceutical companies the recruitment process is more formal, with more interview steps, and a greater number of people involved in each interview. It therefore might take longer to move through the interview process, since there are more people to schedule around, more candidates, and more internal bureaucracy prior to approving a new hire.
Overall, though the biotech interview process can feel exhausting and repetitive, exposure to multiple people will give you a good sense of the company culture, and allow you plenty of opportunities to get your questions answered.
Nervous about applying for a new STEM job? The friendly recruiters at Sci.Bio will be with you every step of the process to help you prepare. Connect with us to discuss your needs today.
Do you know who to hire for which role? Gone are the days of the lab-only scientist. Nowadays, positions in STEM fields can call for a variety of communications skills, whether that be writing, management, design, or something else. These science communications positions are all the rage nowadays, but because they require at least two skill sets, they can be difficult to fill.
When hiring for a science communicator role, there’s no one-size-fits-all background to look for – so screening applicants can be tricky. What keywords do you search for? Who do you rule out? Many qualified applicants won’t have had a separate career to match every skill required for a role. So, you’ll need to find other ways of assessing their potential to succeed.
Types of multi-skilled roles in the sciences
As careers in science communications become more and more well-known, interest in the field is burgeoning. Examples of positions in science communications include scientific communications specialist, medical writer, and research analyst. Some positions will skew more communications-based, and some more science-based. The trick for who to hire for which role is to discern which skillset comes first for a particular job. Then, you can comb through the applicant pool with that information top of mind.
Positions that are often more science-based can include roles in technical editing, data management, and curriculum development. Such roles absolutely still require communications skills – just perhaps not the same kind of verbal acuity that might be required of a presenter or writer. There are no hard and fast rules, though! Always use your judgment about the skill set that would work best for a particular position.
Who to Hire for Which Role
A role that primarily involves research or leadership, but seldom calls for in-depth or on-the-spot scientific knowledge, is often well-suited to a communications professional. If you’re on the lookout for a Director of Communications for a life science business, for example, don’t hesitate to choose someone who’s well-versed in leadership and project management, and less experienced (but highly trainable) in research analysis.
For roles that hinge on a deeper STEM knowledge base, consider hiring scientists – albeit that they boast some natural writing acumen. For instance, you may be on the hunt for a data science consultant who can not only solve problems, but effectively communicate their solutions. Because data science is not usually a skill that people pick up “on the fly”, you’ll probably want to first gather a pool of candidates with experience in the field. Then, to form your “top tier” of potential hires, you can identify the strongest communicators within that pool.
Some positions get especially tricky, though. Let’s say, for example, that you’re on a mission to find the perfect technical editor to fill an opening. In this case, you might actually be better off hiring a trained scientist. That’s because editing, while communications-based, is very detail-oriented and factual. Of course, any editor should have a good handle on grammar and paragraph structure, too – but in this case, finding someone who knows the ins and outs of the subject matter may prove to be the most important factor.
What to screen for
For science positions that involve preparing presentations, articles, or other written materials, ask your shortlist of candidates to show you a couple of relevant samples. A candidate’s portfolio may include brochures, slide decks, even emails – as long as it gives you a sense of their writing style, it should offer valuable insights into their suitability for a communications role.
Ultimately, when you’re hiring for a multi-skilled position, the most important thing to screen for is ability to learn. If a candidate sounds terrified, or perhaps just bored, by the thought of becoming well-versed in a subject that’s new to them – this may not be a recruitment match made in heaven. But if their eyes light up when you tell them more, and they can describe times they’ve used a similar skillset somewhere else – you may just have a winner on your hands.
The most important skill – who to hire for which role
Figuring out which candidate is likely to make the best hire can be a tricky balancing act – especially when it comes to science communications roles. As you search for suitable candidates, keep an eye out for those who are sharp, enthusiastic, and above all ready to learn – even if they don’t have the perfect resume.
And remember: people can always surprise you. Just because a writer hasn’t researched scientific topics before doesn’t mean they aren’t cut out to learn some new ropes. If your new science news editor has advanced technical degrees in their subject matter but little to no writing experience, you can assess their language skills another way. Keep a critical but open mind, and you’ll find a candidate who brings to the table an impressive skillset – and a willingness to keep learning more.
