…Not today! Nowadays, more specific questions for life science candidates are in style – not to mention, far more useful. Instead of ultra-vague cliches, consider carefully thought-out inquiries to really get to know your candidates.
Of course, you can never know for certain how an interviewee will perform based on a short series of questions. That said, some questions are meatier than others, and can get you a pretty good idea of how a candidate might fare if offered the position.
The Four Questions for Life Science Job Candidates
Question 1: What first made you interested in a career in the life sciences?
From reading their resume, you probably already know where a candidate has worked, and what they can do with their knowledge. What you may not have read is the human story behind their choice of career.
Maybe they’ve traveled extensively, and were inspired by the many opportunities for biotech innovation around the world. Or maybe they’ve been reading life science magazines since they were six years old, and have always been fascinated by the potential of technology to save lives. Learning a candidate’s backstory will give you a sense of the passion they would bring to your company, and where it might lead them within their new role.
Question 2: What is the most complex life science project you have worked on? How did you overcome the associated challenges?
There’s nothing like past behavior to help you predict future behavior. That’s why you should ask any candidate about their past experience – ideally, working in a setting that closely mirrors the work environment of the position in question.
If your candidate has experience with large projects like running clinical trials or developing new products, you’ll want to hear about the specifics. Education is great, but it’s their experience, and of course their success stories, that really tell you what they bring to the table.
Question 3: What Do You Know About Our Company, Our Products, and Our Product Pipeline?
Looking to test whether an interviewee has done their homework? This question will speed-track the process. Let’s face it: if they didn’t think to do a quick background check for the interview, they probably won’t be the most thorough workers, either.
Assuming they can answer the question, their response will shed some light on their interests and values as a life scientist. If they have a penchant for a particular product, or a specific reason they’d like to work for you, this question offers them the chance to share.
Question 4: How Would You Improve or Expand Our Current Product/Trial?
Above all, this one is a test of critical thinking. To answer this question well, a candidate will have to think about your business through a big-picture lens. This takes in-depth knowledge of the workings of the biotech/life science industry, both internally and externally, and the ability to apply it to the context of a single company. If your candidate hasn’t prepared for this one, cut them some slack – but if they do land on their feet with an intelligent answer, they definitely deserve bonus points.
Other Important Questions to Ask
At the end of the day, the particular cocktail of interview questions you settle on will depend on what you really need to know. If the position in question will be data-heavy, for example, ask candidates how they go about evaluating new information as it becomes available. If they’d be in charge of enforcing regulations, ask them which ones they feel would affect your current product pipeline.
Depending on the candidate and the role in question, you can also ask about their lab experience, biotechnology experience, and/or their knowledge of a specific technology or lab technique.
Choosing a new candidate to onboard is an exciting process! It’s also a scary one – especially when you consider the immense costs of training someone new. Naturally, you’ll want to find the candidate that checks as many important boxes as possible. Specific questions will let you zoom in on those essential areas, leaving less room for vague, useless answers.
Corporate culture hasn’t always been at the forefront of hiring processes. Nowadays, though, it can play a huge role. That’s right: corporate culture is all the rage in today’s recruiting world – and for good reason.
Employees are more than their skillset, and companies are more than a list of random requirements. Individuals and groups all have their own unique personalities, and a good match on that level can work wonders for employee satisfaction and productivity.
Exploring and defining your company culture will let you screen for a good cultural fit among job-seekers. Here we’ll outline what corporate culture really is – and how to hire candidates who fit into yours.
The Dimensions of Corporate Culture
What do we mean by “corporate culture”? It’s one part belief, and one part behavior. It’s both what a company stands for, and the decisions made about how it operates. Regardless of the specifics, one thing is consistent across all companies: corporate culture promotes employee happiness, which is great for business.
The culture you foster will depend on both the needs and the limitations of your business. For example, start-ups are known for corporate cultures that stack up as more informal, but less laid-back, than what you’d find at your average corporation. This is a natural by-product of being both small in size and extra-determined in mindset.
According to Investopedia, there are four different styles of corporate culture. Naturally, most work environments will incorporate elements of all four, and outside influences as well – but if you’d like a starting point, figure out which of these styles appeals to you the most:
Adhocracy culture: this cultural style values innovation and risk-taking above all else, and puts less emphasis on perfect organization or adherence to a rulebook.
Clan culture: within this framework, collaboration is paramount. Employees are encouraged to see themselves as part of a team, and actively value the work of every member.
Hierarchy culture: though it’s less up-and-coming, there is a time and place for this more traditional style of company organization. A large company with a complex structure will likely have to adopt at least some aspects of a hierarchical culture to function smoothly.
Market culture: to some extent all corporate cultures revolve around the marketplace. That said, the “market culture” we’re referring to is one that openly and aggressively pursues market targets, rather than focusing on more indirectly profitable projects.
Lay Out your Culture Cards Early
When screening for cultural fit, honesty really is the best policy. You can still frame your company in a positive light, but be open about the aspects of your corporate style that might rub some people the wrong way. Are you an ultra-collaborative, open-concept-style workplace? Maybe you encourage casual dress and even more casual deadlines. Whatever it is, let your interviewees know! This will encourage them, in turn, to open up about some of their own quirks. It’s not about finding the objective “best”, but rather the “best fit” for your company.
Screen for Flexibility
When assessing cultural fit, factor in the possibility that a candidate might naturally thrive in a certain kind of workplace – but not know it yet. How to investigate? Make sure your corporate culture is on display at every stage of the interview process. If they seem game for it, if a little shy at first, chances are they’d quickly feel at home at your company. But if they seem resistant or indifferent, it may be time to consider someone else.
A Critical Success Factor
It’s one of the “softer” qualities employers screen for, and can be overlooked for that reason. But cultural fit is essential – an employee whose personality, values and/or habits don’t align with those of their workplace will feel less satisfied in their job, and may struggle to perform as a result. On the other hand, a good cultural fit will feel inspired to contribute their best work.
Sci.bio recruiters understand how important cultural fit is to the success of a new employee. Check out our recruitment services if you’d like to learn more about what we offer.
Ah, ChatGPT. These days, you can hardly walk ten feet without hearing about it. How will it help our species? Whose jobs will it eradicate? Who owns the rights to what it produces? As of right now, no one has a concrete answer to any of those questions. But there’s one thing we do know: ChatGPT won’t soon replace any job involving in-depth analysis or critical thinking.
As a life science employer, you’re probably wondering how the software will affect your current employees, as well as how you recruit new ones. Below, we’ve provided some basic info on the software, and what it means for science-based industries.
The Burning Question… What is ChatGPT?
As you probably know, the world of AI is abuzz with talk of this new chatbot, which can have high-level conversations about most any topic under the sun. Perhaps most excitingly, it can help its human users generate ideas, flesh out research, and identify gaps in their logic.
Indeed, there are many exciting potential applications of ChatGPT in the life sciences. The chatbot can be used to analyze patient data, suggest and compare effective treatment plans, identify potential new treatment recipients, and anticipate the properties of new compounds – to name just a few potential applications.
Limitations of the Software
You’ve probably also heard that the chatbot isn’t foolproof – at least, not yet. Indeed, ChatGPT can be overly technical, beside the point, or just plain wrong in its answers to user inputs. In a scientific/pharmaceutical context, these errors can have serious consequences. As such, at the time of writing, we do still need human beings to oversee and edit the work of our trusty AI helpers.
The Life Science Job Market
It’s undeniable: this new AI chatbot is capable of performing many STEM-based tasks. For example, it has a high ability to execute classic data analysis tasks such as creating code that can analyze large amounts of information, create “dummy data” to test algorithms, and develop data analysis training modules. However, it is still not a “big picture thinker” or a problem solver. Good news: we still need humans for larger and more complex tasks!
What Does it Mean for Hiring Processes?
It’s true – ChatGPT can likely be helpful as a part of the recruiting process. However, as with all other fields, its applications are presently limited to more straightforward tasks, such as writing job descriptions and screening for particular qualifications or experience. ChatGPT can now handle the more menial tasks associated with recruitment – which leaves actual recruiting teams with more time to focus on screening, interviewing, and sussing out standout applicants from the mix.
ChatGPT certainly can’t mimic one of the most crucial recruitment skills, either: a big-picture perspective on which employees will excel in which jobs. A good recruiter can also identify the most attractive elements of a job or company and pitch them to potential employees – an ability that ChatGPT does not currently have, and isn’t likely to develop anytime soon.
If you’re an employer wondering if you should use AI in your own recruiting process, consider why you’d be using it. If you’re looking to make your basic search process more efficient – absolutely ChatGPT is one of many ways you can make that happen. But if you’re looking for all the benefits of an actual recruiter, don’t expect a robot to provide that for you! A little bit of investment in a human team to help you find your perfect match can pay off in spades.
A Handy Little Helper
ChatGPT is an exciting new development in the world of AI with the potential to revolutionize the recruitment landscape. At this point in time, though, it’s more of a “convenient assistant” than a full-blown problem-solver. When you’re looking to tackle a complex task, you’re still going to require a human (or team of humans) to help you with it. If you’re looking for some particularly on-the-ball humans to join your team, Sci.bio’s recruitment team can help you find them.
Everyone likes to be rewarded for their efforts – especially when those rewards bring measurable value to their lives. And once rewarded, most people are extra motivated to keep putting out great work.
This is especially true when it comes to the modern workplace. Not only do job benefits attract high-quality talent, but they motivate employees to work that much harder at their jobs. If you’ve been looking for that extra little something special to inspire your team, you might consider adding a few more perks to their work experience.
As we’re all aware, the pandemic has radically shifted the kinds of benefits employers will consider offering. Some, like health coverage, have been standard since the inception of the modern workplace. Others, like the flexibility to work from the living room couch, are more of a hot new development. To give you an overview, here we’ve outlined some of the most important job perks to the workforce of 2023.
Traditional Benefits – The Indispensables
Health, dental and life insurance, sick days, vacation days… these benefits have been around for a while, and for good reason. Who wants to worry about where their next filling or pair of eyeglasses is coming from? And heaven forbid they should have a health emergency, candidates will want to know that you’ve got them covered. As for vacation days, it’s 2023 and we all value our leisure time. So the more of them you can offer, the better!
Another job perk never goes out of style: growth opportunities. Candidates won’t want to feel like they’ve hit a ceiling, especially not if they’re just starting out in their career. Make sure to have regular meetings with each team member in which you present them with options for how they can advance within the company if they’re interested.
Work From Home – How Important is it?
As of December 2022, nearly 30 percent of workdays were completed on a work-from-home basis. According to a recent survey, employees value part-time work-from-home opportunities (2-3 days per week) in a position at 8 percent of their wage. Flexibility is the currency of the modern workplace – so offer as much of it as you can.
Millennials, in particular, prioritize flexibility much more than previous generations. In fact, 67 percent of them feel that working on a remote and flexible basis promotes good work-life balance. If you can offer your younger candidates a schedule they jibe with, they’ll be likely to perform well in their roles, enjoy their work, and speak highly of your company to their peers.
The Fun Stuff – Job Perks
Office parties, work socials, group escape room excursions: these social perks might seem a little excessive to some, but others can really thrive on them. With workplace culture a more and more important driver of where quality candidates choose to work, it may be worth it to invest in a social scene for your employees.
If team-building retreats aren’t your style, though, you can focus your efforts on creating a positive workplace environment. Full-time employees spend a huge chunk of their waking hours at work – more than ever, they want the atmosphere to be pleasant. Luckily, there are tangible ways you can help to foster a friendly workplace.
One simple, easy to implement idea: creating a “social spot” as a designated area for employees to relax. This could be something as simple as a staff room, where team members can reheat their coffee, run into each other, and even sit down for important one-to-one chats when needed.
And speaking of fun: what about coffee? Turns out that when coffee isn’t offered for free at the office, 25 percent of employees will leave the workplace to get it for themselves. On average, these trips take 14 minutes, and probably longer when you consider their full impact on the flow of the workday. So keep in mind… coffee is always a plus!
Benefits That Work Both Ways
With the ideal benefits package, employees won’t have to feel burned out from too many days in the office – or lonely and isolated from their fellow team members. The right job perks will reassure your top candidates that if they choose to work for you, they will feel valued, heard, and fully equipped to deliver top-notch work in their roles.
Let’s talk Biotech Culture. Biopharma* start-ups often tout the noble aspiration of curing all that ails the world. And in many instances, they have been successful. Advances in drugs and vaccines are a huge contributing factor to our ability to live longer and lead more active and productive lives.
Many biopharma companies, however, have systematic cultural & values issues that are far from apparent when reading their well-groomed press releases and perusing their flashy websites. Many of these illustrious, high-flying organizations are in fact perpetuating ‘mistruths’; their claims of a virtuous, meritorious, transparent and science based approach are often misleading or outright untrue. Careful observation reveals some serious rifts, cultural divides, and outright lies beneath the surface.
Interviewers beware! Here are some clues there might be a more complicated truth beneath a company’s attractive exterior:
Interviewers beware- here are some clues :
No one is willing to talk about why previous employees have left the company.
The interview feels like an interrogation, and no one thanks you for coming in.
No one at the company seems to be smiling or making eye contact.
You were left waiting with no apology, or there were hasty last minute cancellations.
The leaders have elaborate offices while everyone else is in micro cubicles.
You weren’t offered parking or expense reimbursement.
The interviewer focused on your weaknesses and lack of experience.
Read between the lines and observe the body language of your interviewers. Much of the time, interviewers won’t be forthcoming about problems within the company, so it’s important to pay special attention to visual cues and behaviors. Many rely on employer rating sites like Glassdoor for honest reviews of a company directly from employees, but these are hard to trust and tend to attract fringe reviews, both the good and the bad.
The problem often starts with executives that don’t truly live the values they espouse, because they feel that they are above them. This can create a downward cultural spiral as cynical employees observe the disconnect, or, worse yet, they may emulate and spread this negative behavior until it feeds into the general population.
beware biotech interviewers
It’s important to first differentiate culture from values. Culture can be defined as the personality of a company, which establishes the climate of the environment. Corporate values can be defined as philosophies or principles which guide an organization’s internal conduct as well as its relationship with its customers, partners, and shareholders. The two are different, yet closely intertwined.
For sure, biopharma can’t be completely singled out for its empty corporate values and cultural insincerity. Most every biotech or pharmaceutical industry has its share of guilty companies, but biopharma is a special case.
To be fair, there are many well managed, promising biotechs run by executives who truly care, and who adhere to respectable values while building healthy, robust company cultures. The typical biopharma values list has good intentions of trying to conjure a harmonious environment, where people work as a team and have each other’s back in finding a cure for a particular disease area. However, many would be more appreciative of honest statements about a current culture, rather than a phony, contrived or even aspired one. Just admit that you are incomplete, that there are gaps but opportunities. Be real. Be sincere. Confess that you intend to monetize your technology/drug/vaccine. Don’t partake in the charade of a selfless, philanthropic institution just to attract talent. Employees will resent it if they discover the truth is not what was advertised. It’s ok to be for profit, and in this business with less than 10% of drug programs succeeding to commercialization, there has to be a prospect of high profitability or few would partake.
an illusion at many places
The fact is, for many pre-commercial biotechs, the corporate values may come across well, but are often disingenuous. The issue is, once this hi-po person has landed s/he quickly realizes the truth and has buyer’s remorse. This partially explains the high turnover rate of biotechs. Of course, the volatility of proof of concept and the fact that you need a mountain of cash to succeed are major factors as well.
quitting a start-up biotech
There are other high-beta industries that churn and burn people as well. High-tech is similar in this respect. Biotech is probably a more egregious offender, though, because of its stark stages and higher regulatory hurdles. These companies often grow in ways that management hadn’t anticipated or expected. Example: most ‘platform technology’ biotech companies re-brand themselves as ‘drug companies or Pharmas’ as they show progress clinically. Drug Development companies in turn may quickly change therapeutic focus after a clinical failure or competition. They are often bought by bigger companies, after which their brand and values will change yet again. Ultimately, these companies can change into very different entities at these inflective junctions, and it can all happen in a very compressed period of time: often only a couple of years.
The talent base, of course, changes too. A pre-clinical discovery company will rotate out early research-based talent in its clinical stage, focusing primarily on development, medical and regulatory staff. Then it will refocus dramatically as it approaches commercialization, bringing on sales and marketing teams. The skills needed change rapidly, as well as the personality types, and many of the individuals who seeded the company, the ones who set the tone of the company’s values, will be long gone by the time you get to the commercial stage.
So how did the set of core values by which a company operates become so important, and in turn become so often misleading?
It seems to have gained popularity after the Jim Collins and Jerry Porras business classic Built to Last, was published in 1994. This book offers evidence that the “best” companies follow a set of principles or core values, and that created a sort of cultish blueprint that every company feels compelled to now follow. This book offers evidence that the “best” companies follow a set of principles or core values, and that created a sort of cultish blueprint that every company feels compelled to now follow. To quote Patrick Lencioni in the July 2002 Harvard Business Review: “The values fad swept through corporate America like chicken pox through a kindergarten class. Today, 80% of the Fortune 100 tout their values publicly—values that too often stand for nothing but a desire to be au courant or, worse still, politically correct. Organizations follow the lead and behavior of their CEO, and this establishes a company’s culture. This culture is perpetuated, for better or worse, by corporate values that either ring hollow and or are eschewed, or truly mean something and therefore are adhered to. Because of the industry’s expansion, it’s been harder to find experienced, talented leaders who possess the necessary qualities of leadership, integrity, and sincerity along with the experience and competence necessary to lead biotech start-ups.
In the end, culture can be a moot point for biotechs because of the very business of drug development. You can have a culture and values system that enriches the corporate environment, but if your drug flunks a Phase IIb that fantastic culture won’t guarantee a buyer. Just the same, even if a company has clinical success but keeps bleeding talent because employees are unhappy within the company culture, things can unravel quickly that way. Company culture and values do matter, and can either drive organizational success or hasten systemic failure.
Ultimately, it’s best for companies to say what they mean and mean what they say. It’s okay if your culture needs work, but transparency about this goes a long way; just admit that the culture is evolving and you’re building towards a set of core values. Don’t use hollow words just because you think they will resonate; they won’t if your leadership doesn’t embody and adhere to them. For CEOs: don’t commit yourself to a carved-in-stone system of values that is likely to change. The nature of the life-cycle in this business is not simple, and cannot easily be mapped-out ahead of time. It isn’t realistic to pretend that you’ve summed up all the outcomes, values, and necessary competencies before you begin the journey. Start by acting with integrity and sincerity, and realistically describing the current state of your team, and where you strive to improve. Honesty is crucial; your employees will thank you for it.
say it like you mean it
Disclosures/postscripts
*Differentiating: biotech(nology) and biopharma (pharmaceutical) companies. Both produce medicine. Biotechnology companies produce medicines which have a biological basis, and pharmaceutical companies’ produce those with a chemical basis. Biotechnology companies use live organisms or parts of living organisms, such as bacteria or enzymes, to manufacture their drugs. In this use of the word, we refer to any pre-commercial biotech or pharma company.
Do you know who to hire for which role? Gone are the days of the lab-only scientist. Nowadays, positions in STEM fields can call for a variety of communications skills, whether that be writing, management, design, or something else. These science communications positions are all the rage nowadays, but because they require at least two skill sets, they can be difficult to fill.
When hiring for a science communicator role, there’s no one-size-fits-all background to look for – so screening applicants can be tricky. What keywords do you search for? Who do you rule out? Many qualified applicants won’t have had a separate career to match every skill required for a role. So, you’ll need to find other ways of assessing their potential to succeed.
Types of multi-skilled roles in the sciences
As careers in science communications become more and more well-known, interest in the field is burgeoning. Examples of positions in science communications include scientific communications specialist, medical writer, and research analyst. Some positions will skew more communications-based, and some more science-based. The trick for who to hire for which role is to discern which skillset comes first for a particular job. Then, you can comb through the applicant pool with that information top of mind.
Positions that are often more science-based can include roles in technical editing, data management, and curriculum development. Such roles absolutely still require communications skills – just perhaps not the same kind of verbal acuity that might be required of a presenter or writer. There are no hard and fast rules, though! Always use your judgment about the skill set that would work best for a particular position.
Who to Hire for Which Role
A role that primarily involves research or leadership, but seldom calls for in-depth or on-the-spot scientific knowledge, is often well-suited to a communications professional. If you’re on the lookout for a Director of Communications for a life science business, for example, don’t hesitate to choose someone who’s well-versed in leadership and project management, and less experienced (but highly trainable) in research analysis.
For roles that hinge on a deeper STEM knowledge base, consider hiring scientists – albeit that they boast some natural writing acumen. For instance, you may be on the hunt for a data science consultant who can not only solve problems, but effectively communicate their solutions. Because data science is not usually a skill that people pick up “on the fly”, you’ll probably want to first gather a pool of candidates with experience in the field. Then, to form your “top tier” of potential hires, you can identify the strongest communicators within that pool.
Some positions get especially tricky, though. Let’s say, for example, that you’re on a mission to find the perfect technical editor to fill an opening. In this case, you might actually be better off hiring a trained scientist. That’s because editing, while communications-based, is very detail-oriented and factual. Of course, any editor should have a good handle on grammar and paragraph structure, too – but in this case, finding someone who knows the ins and outs of the subject matter may prove to be the most important factor.
What to screen for
For science positions that involve preparing presentations, articles, or other written materials, ask your shortlist of candidates to show you a couple of relevant samples. A candidate’s portfolio may include brochures, slide decks, even emails – as long as it gives you a sense of their writing style, it should offer valuable insights into their suitability for a communications role.
Ultimately, when you’re hiring for a multi-skilled position, the most important thing to screen for is ability to learn. If a candidate sounds terrified, or perhaps just bored, by the thought of becoming well-versed in a subject that’s new to them – this may not be a recruitment match made in heaven. But if their eyes light up when you tell them more, and they can describe times they’ve used a similar skillset somewhere else – you may just have a winner on your hands.
The most important skill – who to hire for which role
Figuring out which candidate is likely to make the best hire can be a tricky balancing act – especially when it comes to science communications roles. As you search for suitable candidates, keep an eye out for those who are sharp, enthusiastic, and above all ready to learn – even if they don’t have the perfect resume.
And remember: people can always surprise you. Just because a writer hasn’t researched scientific topics before doesn’t mean they aren’t cut out to learn some new ropes. If your new science news editor has advanced technical degrees in their subject matter but little to no writing experience, you can assess their language skills another way. Keep a critical but open mind, and you’ll find a candidate who brings to the table an impressive skillset – and a willingness to keep learning more.
