As a life sciences professional, interviewing candidates is an important final step in what may have been a long hiring process. Getting the right hire can mean the difference between building a “good” team vs. having a “great” one.
However, at many companies, HR leaders and team managers haven’t updated their hiring procedures or taken the time to customize the recruitment process. In the “if it ain’t broke, don’t fix it” guise, many organizations go through the same basic routine they’ve done for years and fail to make the changes that would result in more effective interviewing and, therefore, stronger teams with less turnover.
While it’s not necessary to completely start from scratch when it comes to your interviewing techniques, it’s important to understand that markets shift, applicants change, and, especially during COVID-19, systems for interviewing and onboarding have become more flexible.
The following are three danger signs to watch out for – with suggestions on how to remedy your processes:
1. Your Interviews are Too Short and you’re all asking the same questions
A short interview – of 20 minutes or less – is not only insufficient to learn all of the necessary information about a candidate, it’s also disrespectful. Candidates spend weeks researching organizations, filling out applications, and doing their due diligence. To arrive at an interview only to walk out of the door less than half an hour later is anticlimactic at best, and harms your company’s reputation at worst. Adding to the insult of a short interview, interview teams are often not assigned to focus on areas of competence or skill and default to redundant, predictable, questions that fail to uncover a candidate’s true capabilities, strengths, and weaknesses.
Solution: Try not to rush things. Learn a little bit about them and their interest in the role before you dive into prepared questions. Candidates should have time to ask questions throughout the interview, not just as it’s wrapping up, and you should ask follow-up questions to gain a deeper understanding of their background and skills. You’ll learn more about the candidate and be able to assess their strengths and weaknesses. Develop a Behavioral Based Interview format where interviewers are assigned competencies and values that resonate with the role. This will allow useful assessments that can be benchmarked against other candidates.
2. The Interview is Your Only Hiring Tool
Interviews should not be the sole basis of a hiring decision. An interview shows managers how candidates behave in a professional setting, but they provide little evidence of what each individual brings to the table. Some people may interview well and be a great fit on paper, but they may not fit in with the team culture. Others may interview poorly, but have great technical skills that your team needs. This is especially true for highly skilled positions in the biotechnology, pharmaceuticals, and life sciences industries.
The entire application and interaction process from first interaction through references should be used as an opportunity for evaluation of candidates. Attention to detail, timeliness can be assessed through email interactions as an example. Carefully worded reference questions can reveal weaknesses that may have not been apparent: ”Is there any additional training or development that candidate name could benefit from in his/her development?” or “Why do you think candidate name wasn’t promoted, or left?” both allow opportunities for the reference to supply details you may not have uncovered yourself during the interview process.
Solution: Once you’ve narrowed down your selections to a handful of qualified individuals, you should find multiple ways to assess their skills and experience. For example, if you’re hiring a life sciences writer, it doesn’t make sense to judge them purely on their personality or conversational skills. Examining each candidate’s portfolio of work or asking them to do a brief writing example would demonstrate if they’re right for the job. Similarly, if you are hiring a lead Scientist who will need to present data, ask them to prepare a short presentation and Q&A session. Assess written follow up emails for both timeliness and attention to detail. Don’t ask cookie cutter reference questions that “check the box.” Instead ask questions that probe at the heart of candidate competency.
3. Only HR Personnel Conduct Interviews
Counting on only the HR department to interview and recommend the final candidate could lead to a poor hire. As capable as they may be, HR won’t know as much about the job as someone who has hands-on experience.
Solution: While HR can do the initial screening, hiring managers should conduct the follow-up interviews since they have the best understanding of the position’s requirements and the current team’s strengths and weaknesses. Most human resources professionals recommend that at least three company stakeholders become part of the interview process, including the position’s direct manager, the manager’s boss, and the team’s relevant members.
Conclusion
Not every interview technique and process works for every company. No two job applicants are the same, and no role is identical because a company’s needs change over time and so do roles and responsibilities. By being willing to look at your systemic flaws and adapting to what works and what doesn’t will help you attract and hire the best employees.
Sci.Bio is a leading recruitment and search firm based in Boston. We specialize in finding and hiring the best talent to fill temporary openings, long-term positions, and executive roles in the Biotechnology, Pharmaceuticals, and the Life Sciences industries. To learn more, visit our website today!
If you’re a candidate looking for a career in the biotechnology, pharmaceuticals, and Life Sciences industries, recruiters can help you locate and land the position you’re looking for. They can match you with employers and roles that are perfect for your skills, interests, and values. They also have access to open positions that you won’t find on job boards and can help prepare you for the interview process.
But did you know there are many types of recruiters – and recruitment firms – out there? Knowing the right one to engage with can be confusing, and understanding their roles can go a long way toward ensuring a successful and timely job search. One thing to keep in mind: you should work with a recruiter that understands and is experienced in the type of position you’re looking for.
Here are four types of recruiters to consider depending upon your specific need:
When a job candidate gets hired, the recruiter gets paid. That’s how it works for contingency recruiters. Their fee is “contingent” upon one of their candidates being successfully hired. So if a contingency recruiter finds you a job, he or she is paid either a flat fee or a percentage of your first year’s salary by the company that hired you. Normally, you don’t have to pay a fee.
Remember, recruiters are NOT working for you – they work for the client with the job opening. However, if you’re the right fit for the position, they’ll work hard to get you in the door.
A retained recruiter has an exclusive relationship with an employer. They are hired for a specific period of time to find a candidate for a job, generally for senior-level positions in a company or for positions that are difficult to fill. They are paid expenses, plus a percentage of the employee’s salary, regardless of whether the candidate is hired. As a job seeker, you don’t have to pay a fee. Retained recruiters work very closely with the client to find the best person for the job with exactly the right skillset and experience.
Corporate Recruiters work in-house for a company’s HR department and are paid a salary and benefits just like any other employee. They often have titles such as HR Manager or Hiring Manager. Their job is to find new employees for the company they work for – usually large companies with many hiring needs.
- Temporary / Contract Staffing Agency
Temporary (temp) agencies find employees to fill temporary jobs for their clients. Temps are often hired when companies have a rush, short-term projects, or to cover vacations or illnesses. When a temp agency places you in a position, they pay your wages, taxes, insurance, and benefits and charge the employer an hourly rate for your time. Many temp agencies are set up so that if an employer wants to ultimately hire a temporary worker full-time, the agency can handle that as well.
Summing it Up
Working with the right recruiter, who’s experienced working with job seekers in pharma/biotech, can help take the stress out of your job search. By understanding your skills and experience – while also having a firm grasp of the job market, industry, and open positions – a skilled recruiter could be exactly what you need to further your career.
A career in Biotech can be very rewarding. It’s an industry that develops cleaner energy sources, furthers medicine and cures, and develops higher-yielding crops to feed the world’s growing population.
Whether you’ve spent the past few years working on a Ph.D. or are about to finish your first degree, entering the biotech industry is an alternative to the more conventional life-science paths that lead through medical school or end in academia.
But it can be tough to know where to begin. And with the uncertainties caused by COVID-19, it can be hard to identify current job opportunities. Here are some tips to keep in mind as you begin your new career:
With any job, it’s important that candidates do proper research – not just about the job they’re applying for, but about the company they’re hoping to work for. Target companies you’re interested in reaching out to and check out their websites. See if you know anyone who may work at the companies and reach out. Get an understanding of what the organization does, their corporate culture, the leadership group, etc.
Whether it’s a professor or an established professional in the field, a mentor can go a long way toward helping new grads get their feet in the industry door. Identify one or two potential mentors that you feel you can build and nurture long-term relationships with. Mentors can be advantageous in advancing your career, providing sage advice and guidance based on their experience and expertise.
Just like doing good science takes collaboration, so does building your career. Build a strong network for both career growth and increased learning. A network of peers can be a valuable group to brainstorm with, glean best practices from and learn about new technologies.
- Be Aggressive but Be Patient
It may be difficult for new grads to do, but not jumping at the first job offer can be the key to finding a great job. Students with STEM degrees are in the driver’s seat in the current economy and don’t need to settle for an immediate job offer. Pharma/biotech companies aren’t always the first on campus, so be patient and use due diligence to find the right role. When you arrive at the interview, ask questions about the job expectations and responsibilities to get a good feel for the position.
As a newly minted grad, what you’ve done (work experience) is often more important than what you know (degrees, awards, etc.). An internship that allows you to work in your chosen field will enable you to gain a practical understanding of what it’s like in the real world. It can also provide opportunities to build relationships and show potential employers that you have work experience – giving you a head start vs. the competition. Lastly, some companies hire interns once their term has been completed.
A Final Thought
If you know a biotech career is right for you but aren’t sure what type of position would be best, it’s important to reach out to the industry professionals. Creating a network of working professionals can help you decide on your career path. Also, working with an experienced biotechnology recruiter will remove a lot of the time and stress in finding your first job – and the right one.
As important as hiring the right candidate can be, many employers or hiring managers don’t consider the ramifications of being ill-prepared for the interview process.
While inviting team members to interview the job seeker should be encouraged, the fact is, everyone may not be prepared for the process. The interview team can be distracted by their jobs and not have time to get ready to meet the potential new hire.
Just like candidates spend time researching the company, interviewers should be ready to evaluate candidates properly to avoid making costly hiring mistakes. Good preparation pays off: Here are some tips to ensure you and your team are properly prepared to meet your candidates.
1. Know your Candidates
Sitting across from a job seeker without having reviewed their resume or background can mean that important questions won’t be asked. And also shows the candidate that you’re not taking the interview seriously. By knowing the person’s background, you’ll avoid asking for information they’ve already provided. Be prepared beforehand by reading the resume and making notes of key points concerning their skills and experience. You can then use interview time to elaborate on these points or ask for the new information you need to help with your evaluation.
2. Plan your Interview Questions
Before the interview, you and your team should prepare a series of questions built on behavioral question models. Examples of how to phrase these include:
• “Tell me about a time…”
• “Give me an example of when…”
• “Walk me through…”
• “Describe for me…”
Questions constructed around these examples offer the potential for answers that say a lot about a candidate’s personality and interpersonal style. They can also spark a meaningful discussion that leads to the interviewer’s deeper understanding of past situations, tasks, and results the applicant has experienced.
3. Give Everyone on the Hiring Team a Role
Giving each member of the interviewing team a role helps them focus and enables them to have a specific goal for the upcoming interview. Providing a direction will also ensure your interviewers will be prepared with questions that will meet the goals set out for them. For example, each member could focus on a key piece of experience criteria or on the desired behavior.
4. Use the Same Criteria for Each Candidate
Be sure you and your team apply the same process and ask the same questions during each job interview. This approach enables you to gather information uniformly and make the next step — evaluating how well each person does — that much easier. It can also help minimize unintended or unconscious bias and other negative factors that may creep into the interview process.
A Last Word
The interview process is crucial in helping you find the right candidate. You need to assess their strengths and weaknesses quickly, but even more importantly, you need to evaluate whether they’ll be a good cultural and professional fit. A well-prepared interview team can give you a complete view of the candidate – helping to ensure the right hire!
Sci.Bio is a leading recruitment and search firm based in Boston. We specialize in finding and hiring the best talent to fill temporary openings, long-term positions, and executive roles in the Biotechnology, Pharmaceuticals, and the Life Sciences industries. To learn more, visit our website today!
When looking to hire senior executives in the biotechnology, pharmaceuticals, and life sciences fields, it’s important to remember that most of the great candidates aren’t hanging out in a database or waiting to be contacted on LinkedIn.
While using your organization’s in-house resources (HR department, hiring managers) may work for less specialized job placements, neither likely have the combination of research skills and the extensive network of professional resources needed to identify and hire top executive talent on time.
Instead of spending a lot of in-house time on an executive hiring search and hoping for the best, many science-based companies are reaching out to executive search firms to optimize the process. Here are some reasons why you may want to consider this strategy for your next high-level hire:
1. A Search is Incredibly Important at the Executive Level
Searches for senior management positions that report to the C-suite are too important not to go out to a retained search firm. Executives at that level can make or break a company. A retained search firm can help mitigate the risk.
2. The Position Requires an Executive with Unique Skills
If you’re seeking someone with very specific knowledge and skills, a search firm can help. The best executive search firms will deliver candidates with the right mix of knowledge, skills, and abilities, along with the requisite cultural fit you need.
3. Your Senior Leadership Team Lacks Diversity
Because women, Black, and Latinx candidates are not well-represented at the senior executive levels – especially at science-based organizations – search firms can help level the playing field by conducting searches that ensure equal opportunity for all candidates.
4. You’ve Just Created the Position
When an organization has a new executive-level role to fill, there can often be a lack of knowledge re: the kind of candidate you need. Search firms that specialize in the functions and sectors that are new to the organization can help fill that knowledge gap and identify the right talent.
5. You Have to Replace an Underperforming Executive While Still in the Role
Lining up a replacement while a senior executive is still on board, can be highly complicated. The last thing you want is for the individual to find out. Search firms offer a much-needed cloak of confidentiality. They can manage a confidential search and recruit candidates without even mentioning the name of the client company.
6. You’ve Exhausted your Personal and Company Networks
If you’ve burned through your network of connections for possible referrals, it’s time to access another network. Executive search consultants are among the most well-networked people in the business and can find the right candidates while you’re working on running your department or business.
Summing it Up
Executive recruiters who understand the biotechnology, pharmaceuticals, and life sciences fields can identify, contact, and engage executive talent beyond the reach of employers who go it alone. Before contracting with a hiring firm, be sure they understand your business, have access to the right talent, and provide communication throughout the process to ensure you’re meeting the best candidates.
Sci.Bio is a leading recruitment and search firm based in Boston. We specialize in finding and hiring the best talent to fill temporary openings, long-term positions, and executive roles in the Biotechnology, Pharmaceuticals, and the Life Sciences industries. We can also help you understand and improve your cost per hire numbers – so visit our website today!
