In the second of our Meet the Recruiter series of blog posts, we’d like to introduce Mike Cordaro and Sandra Tramontozzi, two seasoned Recruiting Partners who have played a large role in building out Sci.bio’s business development and contingency recruiting team.
Mike handles medical affairs recruiting and business development for Sci.bio. Sandra also works on the business development side, and specializes in filling HR and talent acquisition roles for biotech companies.
Journey to Sci.bio
Mike graduated from the University of New Hampshire with a degree in Biology, but, though he enjoyed science, he didn’t see himself working in a laboratory. After several years as a recruiter with other staffing agencies, he joined Sci.bio in 2019.
Sandra has been with Sci.bio since 2020, having spent many years in business sales and recruitment at other staffing firms. She has a M.S. in Administrative Studies from Boston College. After taking a career break to focus on her family, she decided to re-enter the workforce during the pandemic as the risk of an economic downturn loomed. Sandra knew Sci.bio founder Eric Celidonio from her previous role, and knew his company was entering the pandemic in a strong position.
Building meaningful and productive client relationships
Mike and Sandra both work in business development, reaching out to and building relationships with potential biotech clients. They stress establishing rapport with clients is vital to their business, even though it’s a process that takes time. Sci.bio has always focused on relationships first, knowing that clients become candidates and candidates become clients, so building connections with people is supported from the top down.
In Sandra’s experience, business relationships are difficult to build by email, so it’s important to get on the phone with clients. “In a pandemic world where we’re not meeting face to face, a Zoom meeting with clients is even more powerful, because they’re also getting a sense of your presence and professional demeanor.”
Mike and Sandra agree that for a client-recruiter relationship to be successful over the long term, there has to be a personal connection. “Not every conversation and not every single message has to be sales focused,” Mike explains. Sandra notes that not every client is comfortable sharing a lot of personal information, so the recruiter should avoid prying or oversharing themselves. However, she cautions, “if you’re strictly transactional with clients — even if you deliver great results — you’re not building a professional friendship with them, you’re just a vendor,” and the partnership is unlikely to last.
Advice from recruiters to their clients
On the other side of the equation, Sandra’s advice for clients looking to build productive relationships with a recruiting partner is to always give the recruiters feedback on the candidates presented, especially when they weren’t quite what the company was looking for. “Even though it must be very time consuming, just sending one line in an email that says, ‘hey, none of these candidates have XYZ,’” can help recruiters refocus their sourcing to better meet client’s needs.
The Sci.bio advantage
Having worked at Sci.bio for several years, Mike and Sandra know clients appreciate working with an agile, specialised biotech recruiting firm. “Sci.bio offers a lot of service at a small scale,” says Sandra. “We can really be a partner and a total staffing solution for our client. And we can scale with them as they grow, which is beautiful.” Many of Sci.bio’s clients are biotech companies in the preclinical or early clinical stage of development and only need a contract recruiter in the beginning. As the company expands, Sci.bio can help them scale their in-house team by sourcing senior and executive hires.
Mike sees Sci.bio’s roster of recruiters with science degrees as crucial to the firm’s success. “The biotech industry is very different from any other industries. Biotech roles require the cream of the crop.” However, many suitable job candidates lack detailed LinkedIn profiles — or aren’t on LinkedIn at all — so it’s harder for recruiters without science backgrounds to find them and identify key technical skills. Sourcing candidates to match the client’s needs requires a good grasp of scientific concepts, something Sci.bio is able to provide that larger, less specialized agencies struggle with. “Maybe I’m not producing 10 resumes 24 hours after receiving a requisition,” says Sandra, “but I’m producing three resumes that are very specifically tailored to the client’s needs. And that’s a better use of his time.”
COVID-19 and the changing biotech recruitment landscape
The pandemic has had an impact on recruitment and hiring patterns within the biotech sector. Some of those changes may shift as COVID-19 abates, others could last longer. For instance, Sandra has noticed candidates balancing family care and homeschooling with remote work are requesting part-time roles at the moment, leading to a lack of candidates for full-time roles.
Mike finds potential candidates becoming more risk-averse and less willing to consider moving out of their current jobs. “I’ve even spoken with a lot of candidates who — when I was in contact with them before — were open to a conversation about new opportunities. Now if they have job security, they’re not letting go of that.”
Although COVID-19 hasn’t stopped hiring in the biotech sector, uncertainties about clinical trial results and future revenue means biotech companies are hiring more contract than permanent staff right now, and leaving in-house HR and talent acquisition roles unfilled. Sandra predicts there will be an uptick in permanent HR and talent acquisition roles available next year when the pandemic recedes and a sense of stability returns. Mike notes that clients are much more open to offering remote positions, and are not just recruiting biotech candidates from within the Boston area.
Despite the changes COVID-19 has wrought on the biotech sector, both Mike and Sandra feel Sci.bio has adapted well to remote and flexible working, and that the future looks bright for biotech recruiters.