Company:  Confidential

Job Title: Service Technician

Job Number: 34796

Location: Cambridge, MA

Job Description

Job description:
We are looking for an eager, critical-thinking, hands-on person who is willing to learn and apply their skills from one product to the next. You will be trained by our senior engineers with vast amounts of experience and use your new skills to apply to new technical challenges. As you master your craft, traveling may be required to fix machines on site.


Job responsibilities:

  • Troubleshoots, repairs, upgrades, and tests a wide variety of products; electronic, electro-mechanical, Flow Cell, Lasers, and products.
  • Ensures accuracy of all tasks performed, complying with existing material control procedures.
  • Works closely with engineering to resolve unusual problems and/or make changes to established procedures as necessary.
  • Provide technical support and troubleshooting support to clients.
  • Takes responsibility for safety in the immediate work area. 
  • Performs other related duties and assignments as required.
  • Travel may be required to repair machines on site.

Required Skills

Job Qualifications:

  • Bachelor's degree or higher in EE, computer science, and related field.
  • Field service technician/ engineer experience in biotech companies is a plus.


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