• Full Time (Salaried)
  • ,

Company:  Confidential

Job Title: Manager – CTSM Patient Operations Logistics

Job Number: 34857


Job Description


  • Manage operations specialists, including hiring, training, and performance evaluation.
  • Develop and implement procedures for end-to-end patient care.
  • Create, review, and update documents such as SOPs and templates.
  • Analyze trends and identify opportunities for improvement in the Patient Operations team.
  • Act as the representative for Clinical Trial Supply Management in internal and external project and trial groups.
  • Ensure compliance with regulatory requirements and relevant procedures.

Required Skills

  • Bachelor's degree in pharmacy, chemistry, biotechnology, biochemistry, engineering, or related field, or equivalent expertise in natural sciences
  • Minimum of 3 years of experience in pharmaceuticals, biotech, or related industries
  • Project management and quality management experience
  • Proficient in stakeholder management in cross-functional teams
  • Familiarity with cold chain logistics and handling temperature deviations
  • Skilled in writing regulatory documents like SOPs
  • Experience in deviation/change/CAPA management
  • Strong business-professional English language proficiency
  • Proficiency in standard software (e.g., MS Office)
  • Excellent organizational, communication, coaching, and collaboration skills


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