You might think of a “science job” as a lab-coat-wearing, number-crunching, sitting-and-calculating kind of affair. But science jobs can call for a full gamut of abilities – including “softer”, more “human-based” communications skills! If you’re used to seeing yourself as a “pure scientist”, this might seem intimidating – but basic communications skills are very useful in the modern life sci/biotech industry. Never fear: if you are able to understand a concept, chances are, you can learn how to communicate it.
Here we’ve outlined some useful communications skills for the life scientist of 2023, and how to go about cultivating them.
Life Sciences 2023: Communication Skills are Key
Nowadays, the general public is more interested than ever before in being scientifically literate. As such, there is no shortage of non-traditional, communications-based life science jobs to consider. From Social Media Specialist to Marketing Manager to Scientific Editor, jobs in the science communications space abound. Even if you don’t have one of these jobs, you’ll be a huge asset to your employer if you’re able to take on communications tasks in a pinch.
Also consider that the employers of today want their employees to be as well-rounded as possible. As a life scientist, developing your communications abilities is an excellent way to round out your skillset.
Specific Skills Required
On its own, information isn’t actually all that useful. For it to bring actual value to actual people, someone or something needs to come along to communicate it. If you’re employed in the life sciences, at some point, you’ll probably have to be that person! That’s why basic communications skills are actually indispensable for the life scientist of today. Even something as simple as writing a clear and well-laid-out email is an extremely important business communication skill, and can help you stand out in the corporate world.
Another important skill, oft-overlooked: knowing your audience. If you’re writing for a presentation, think of it like a performance – for a bit of dramatic flair, you can add some extra variety in sentence structure and punctuation. If you’re writing an article for a scientific journal, on the other hand, feel free to indulge in some jargon – but maybe hold back on the poetic license. If you’re writing for a popular magazine for non-scientists, you’ll want to take a more conversational tone, and go easy on the obscure terminology. Whatever the case, knowing how to reach your unique readership can make or break the engagement factor of your work.
And let’s not underestimate the importance of visuals as communication techniques. At some point in your career, you may be asked to prepare a slide deck for a presentation at a pharma conference, or create an Instagram carousel about your company’s latest product line. If and when this happens, you’ll find that an eye for design, layout and color is crucial.
Practicing Your Communication Skills
As we’ve discussed already, “good scientific writing” means different things in different contexts. That said, there are some general rules to keep in mind. For scientific writing that is at once concise and compelling, remember these tips:
Ask yourself, “Would I want to read this?” If you wouldn’t – why not?
Also keep in mind some common writing mistakes. Is your writing:
Using more words than it needs to convey a simple idea?
Full of dull, uninformative “filler” phrases?
So repetitive in sentence structure and word choice that it’s… boring?
These are very common mistakes, so don’t feel bad if you make them too. Just keep an eye out – they can creep in pretty easily if you’re not careful! As for design, keep these general ideas in mind:
Don’t use too many different shapes, fonts, etc. – unless you have a clear reason to
Use different shades of the same color on the same page for a simple, visually pleasing aesthetic
Position your most important elements slightly upwards and leftwards of center for maximum visual impact
Communication Skills – the Life Raft of Information
It’s always a good idea to have extra skills in your arsenal – you never know when they might come in handy! If you practice your writing skills, design skills, and overall ability to concisely convey concepts to different audiences, you’ll be well on your way to being a pro scientific communicator.
If you’re curious about science jobs with a strong basis in communications, Sci.bio’s recruitment services can help you explore your options.
If you’re new to the biotech job market you may hold the following common misconceptions about recruiters (put your hand up if you’ve believed either of these things): recruiters are indiscriminate in who they reach out to, and they only care about meeting hiring quota.
In reality, biotech recruiters are often very familiar with the industry, because they have long standing relationships with pharma clients, and are trained as scientists themselves. Many recruiters are STEM graduates like yourself, and love talking about science with jobseekers and clients.
If you’re overwhelmed by the post-graduation hunt for a job, working with a boutique biotech recruiter will make your life easier. But if you’ve not worked with specialized recruiters before, you might not know how to build a relationship with one, or let them know you’re job-hunting.
If a biotech recruiter hasn’t reached out to you, here are proactive ways to reach out:
Attend mixers or networking events at events in your field (e.g. a Working in Biotech career panel, a young professionals mixer) – it’s likely you’ll find one or two recruiters among the attendees
After introducing yourself: your current role, when you expect to graduate or begin job-hunting, and the job positions you’re interested in – the recruiter will likely ask for an opportunity to chat with you on the phone to learn more.
What to expect in initial phone conversations with recruiters:
Don’t be shy – recruiters speak to a lot of people like yourself, and are familiar with conducting these types of conversations and putting you at ease.
Practice a brief couple of sentences’ introduction. E.g. I’m an Immunology PhD candidate at X university. Give the other person space to ask follow-up questions.
Think about when you are looking for a job and what skills you have. What analytical instruments do you work with? What laboratory techniques do you regularly perform (e.g. PCR, western blot)? Decide what you are looking for in a role, and if you don’t know, think broadly: do you want to work with people, are you interested in being a bench scientist? Would you like to work in a fast-paced start-up, or a more traditional large pharmaceutical company? These answers will help the recruiter decide which roles to put your name towards.
After your initial phone call and emails, don’t be afraid to follow up if you haven’t heard back within an agreed upon timeframe. Recruiters are busy, and clients can experience delays in their hiring process, so recruiters are unlikely to be ignoring you! Checking in regularly demonstrates your continued interest in the roles discussed, as well as your good organization skills.
At Sci.Bio, we’ve helped hundreds of STEM graduates get into their first biotech job. Get in touch to schedule a chat with one of our friendly, knowledgeable recruiters today.
Are you wondering what to expect at your biotech job interview? Before we get to that, congratulations on getting this far! Whether you are applying to your first STEM job after graduation, or re-entering the job market after a long time, the biotech interview process can appear intimidating. Fortunately, the recruitment process is fairly standard across the industry – with a few exceptions described below – and with a little bit of preparation you can shine every step of the way.
General Structure of Biotech Job Interview Process
The first step of the recruitment process is usually an HR screening call. The recruiter or HR representative will tell you about the company and the role in more general terms, and assess your basic suitability for the role: whether you have the right qualifications and experience. The next stage is a call with the hiring manager, followed by technical or panel interviews. Panel interviews will usually involve senior employers across a variety of functions who will interact with you in their line of work. For instance, if you’re interviewing for a bench position, you may be interviewed by your potential line manager, the head of your department, and someone from finance or operations.
These interviews will delve deeper into your experience, competencies, and what the role involves. Depending on the technical role you’re applying for you might be asked to present on a scientific topic (e.g. your thesis project), or complete a timed/take-home assessment.
A biotech job interview will often be via video conference (Microsoft Teams, WebEx or Zoom), though you may be invited for an in-person interview at the final stage if you live nearby.
If you found this job through a recruiter, expect them to follow-up with you after each stage to get your feedback. The recruiter will often do the majority of the interview scheduling, and talk to the hiring team on your behalf.
Background Research
It’s a good idea to prepare for the interview by gathering basic information about the company you wish to work for. Look at the company website, its LinkedIn pages and read through recent press releases or news articles about the company.
You want to get a general idea about the structure of the company (how many employees it has, where are its offices, etc), and if it’s expanding or changing its business focus. During the interviews you could be asked “what do you know about the company?” and you want to be able to give a brief but accurate answer. Were there any big approvals or results from clinical trials? Most interviewers are prepared to talk about the company, and answer your questions, so don’t feel shy about admitting you don’t know something.
For the later interviews (e.g. with the hiring manager, technical, panel) think about scenarios in previous jobs – or during school – when you had to deal/work with a difficult person, work in a team to solve a problem, deal with multiple challenging deadlines at once, etc. You’ll often be asked basic competency questions to see how you communicate and work with others, in addition to assessing the technical skills you bring to the role.
The best way to demonstrate interest in the role is to ask questions and maintain a dialogue with the interviewers. In the last few minutes of the call, ask a couple of questions about the state of industry, any changes in the industry or company the hiring managers are excited about; or why they enjoy working for the company. It reflects well on you if you have thoughtful questions to ask.
Different Companies Have Different Hiring Procedures
This interview process varies depending on the size of the company hiring. At a small biotech start-up there are usually fewer interview steps. You’re more likely to interview with company higher-ups such as the CEO sooner.
At larger biotechs of pharmaceutical companies the recruitment process is more formal, with more interview steps, and a greater number of people involved in each interview. It therefore might take longer to move through the interview process, since there are more people to schedule around, more candidates, and more internal bureaucracy prior to approving a new hire.
Overall, though the biotech interview process can feel exhausting and repetitive, exposure to multiple people will give you a good sense of the company culture, and allow you plenty of opportunities to get your questions answered.
Nervous about applying for a new STEM job? The friendly recruiters at Sci.Bio will be with you every step of the process to help you prepare. Connect with us to discuss your needs today.
Let’s talk Biotech Culture. Biopharma* start-ups often tout the noble aspiration of curing all that ails the world. And in many instances, they have been successful. Advances in drugs and vaccines are a huge contributing factor to our ability to live longer and lead more active and productive lives.
Many biopharma companies, however, have systematic cultural & values issues that are far from apparent when reading their well-groomed press releases and perusing their flashy websites. Many of these illustrious, high-flying organizations are in fact perpetuating ‘mistruths’; their claims of a virtuous, meritorious, transparent and science based approach are often misleading or outright untrue. Careful observation reveals some serious rifts, cultural divides, and outright lies beneath the surface.
Interviewers beware! Here are some clues there might be a more complicated truth beneath a company’s attractive exterior:
Interviewers beware- here are some clues :
No one is willing to talk about why previous employees have left the company.
The interview feels like an interrogation, and no one thanks you for coming in.
No one at the company seems to be smiling or making eye contact.
You were left waiting with no apology, or there were hasty last minute cancellations.
The leaders have elaborate offices while everyone else is in micro cubicles.
You weren’t offered parking or expense reimbursement.
The interviewer focused on your weaknesses and lack of experience.
Read between the lines and observe the body language of your interviewers. Much of the time, interviewers won’t be forthcoming about problems within the company, so it’s important to pay special attention to visual cues and behaviors. Many rely on employer rating sites like Glassdoor for honest reviews of a company directly from employees, but these are hard to trust and tend to attract fringe reviews, both the good and the bad.
The problem often starts with executives that don’t truly live the values they espouse, because they feel that they are above them. This can create a downward cultural spiral as cynical employees observe the disconnect, or, worse yet, they may emulate and spread this negative behavior until it feeds into the general population.
beware biotech interviewers
It’s important to first differentiate culture from values. Culture can be defined as the personality of a company, which establishes the climate of the environment. Corporate values can be defined as philosophies or principles which guide an organization’s internal conduct as well as its relationship with its customers, partners, and shareholders. The two are different, yet closely intertwined.
For sure, biopharma can’t be completely singled out for its empty corporate values and cultural insincerity. Most every biotech or pharmaceutical industry has its share of guilty companies, but biopharma is a special case.
To be fair, there are many well managed, promising biotechs run by executives who truly care, and who adhere to respectable values while building healthy, robust company cultures. The typical biopharma values list has good intentions of trying to conjure a harmonious environment, where people work as a team and have each other’s back in finding a cure for a particular disease area. However, many would be more appreciative of honest statements about a current culture, rather than a phony, contrived or even aspired one. Just admit that you are incomplete, that there are gaps but opportunities. Be real. Be sincere. Confess that you intend to monetize your technology/drug/vaccine. Don’t partake in the charade of a selfless, philanthropic institution just to attract talent. Employees will resent it if they discover the truth is not what was advertised. It’s ok to be for profit, and in this business with less than 10% of drug programs succeeding to commercialization, there has to be a prospect of high profitability or few would partake.
an illusion at many places
The fact is, for many pre-commercial biotechs, the corporate values may come across well, but are often disingenuous. The issue is, once this hi-po person has landed s/he quickly realizes the truth and has buyer’s remorse. This partially explains the high turnover rate of biotechs. Of course, the volatility of proof of concept and the fact that you need a mountain of cash to succeed are major factors as well.
quitting a start-up biotech
There are other high-beta industries that churn and burn people as well. High-tech is similar in this respect. Biotech is probably a more egregious offender, though, because of its stark stages and higher regulatory hurdles. These companies often grow in ways that management hadn’t anticipated or expected. Example: most ‘platform technology’ biotech companies re-brand themselves as ‘drug companies or Pharmas’ as they show progress clinically. Drug Development companies in turn may quickly change therapeutic focus after a clinical failure or competition. They are often bought by bigger companies, after which their brand and values will change yet again. Ultimately, these companies can change into very different entities at these inflective junctions, and it can all happen in a very compressed period of time: often only a couple of years.
The talent base, of course, changes too. A pre-clinical discovery company will rotate out early research-based talent in its clinical stage, focusing primarily on development, medical and regulatory staff. Then it will refocus dramatically as it approaches commercialization, bringing on sales and marketing teams. The skills needed change rapidly, as well as the personality types, and many of the individuals who seeded the company, the ones who set the tone of the company’s values, will be long gone by the time you get to the commercial stage.
So how did the set of core values by which a company operates become so important, and in turn become so often misleading?
It seems to have gained popularity after the Jim Collins and Jerry Porras business classic Built to Last, was published in 1994. This book offers evidence that the “best” companies follow a set of principles or core values, and that created a sort of cultish blueprint that every company feels compelled to now follow. This book offers evidence that the “best” companies follow a set of principles or core values, and that created a sort of cultish blueprint that every company feels compelled to now follow. To quote Patrick Lencioni in the July 2002 Harvard Business Review: “The values fad swept through corporate America like chicken pox through a kindergarten class. Today, 80% of the Fortune 100 tout their values publicly—values that too often stand for nothing but a desire to be au courant or, worse still, politically correct. Organizations follow the lead and behavior of their CEO, and this establishes a company’s culture. This culture is perpetuated, for better or worse, by corporate values that either ring hollow and or are eschewed, or truly mean something and therefore are adhered to. Because of the industry’s expansion, it’s been harder to find experienced, talented leaders who possess the necessary qualities of leadership, integrity, and sincerity along with the experience and competence necessary to lead biotech start-ups.
In the end, culture can be a moot point for biotechs because of the very business of drug development. You can have a culture and values system that enriches the corporate environment, but if your drug flunks a Phase IIb that fantastic culture won’t guarantee a buyer. Just the same, even if a company has clinical success but keeps bleeding talent because employees are unhappy within the company culture, things can unravel quickly that way. Company culture and values do matter, and can either drive organizational success or hasten systemic failure.
Ultimately, it’s best for companies to say what they mean and mean what they say. It’s okay if your culture needs work, but transparency about this goes a long way; just admit that the culture is evolving and you’re building towards a set of core values. Don’t use hollow words just because you think they will resonate; they won’t if your leadership doesn’t embody and adhere to them. For CEOs: don’t commit yourself to a carved-in-stone system of values that is likely to change. The nature of the life-cycle in this business is not simple, and cannot easily be mapped-out ahead of time. It isn’t realistic to pretend that you’ve summed up all the outcomes, values, and necessary competencies before you begin the journey. Start by acting with integrity and sincerity, and realistically describing the current state of your team, and where you strive to improve. Honesty is crucial; your employees will thank you for it.
say it like you mean it
Disclosures/postscripts
*Differentiating: biotech(nology) and biopharma (pharmaceutical) companies. Both produce medicine. Biotechnology companies produce medicines which have a biological basis, and pharmaceutical companies’ produce those with a chemical basis. Biotechnology companies use live organisms or parts of living organisms, such as bacteria or enzymes, to manufacture their drugs. In this use of the word, we refer to any pre-commercial biotech or pharma company.
Science MBA Combo? The short answer: yes! The long answer: yes, because career opportunities in the STEM business space are more abundant than ever, and it’s never been more useful to bring a wide range of skills to a position. An MBA can be the perfect complement to a science degree, supplementing a technical grounding in science with some highly sought-after business skills.
A solid foundation
Science degree holders are often already well-versed in many of the skills required to succeed in business. These can include research skills, data analysis skills, and the ability to communicate high-level concepts. With a little bit of instruction, these skills can easily be applied in a new context. In addition to applying them to lab work and problem-solving on a chemical level, a science-and-business expert knows how to apply them within the context of a whole company.
STEM Science MBA
Some highly specific MBA programs offer tracks for STEM, healthcare, and other fields. This is in response to the ever-growing need for specialized business experts. If you’re thinking about doing an MBA, consider applying to a specialty program that will not only teach you the standard content of this classic degree, but how to apply these lessons to your chosen field.
If you do find yourself shopping around for STEM MBA programs, make sure you have your screening process down pat. Prioritize programs whose curricula offer a direct pathway into the role you’d like to land afterwards. And should you be called in for an interview, be sure to clarify what companies recruit from the program, and the kinds of positions that are up for grabs.
Career opportunities for a winning combo
For those who’ve graduated with a STEM degree and go on to pursue a Science MBA combo, career prospects abound. Many positions require a blend of technical science acumen and more hands-on, management-focused business skills. If you can bring both to the table, you’ll be a piping hot candidate.
Financial analyst: a financial analyst in the life science space can choose to work for a company, or to work as a freelance consultant. In either case, your primary role will be to offer financial and business advice to biotech and pharma companies.
Quality control specialist: this position involves overseeing research processes to make sure they comply with all applicable regulations. That might sound dull, but there can be an element of creativity, too: this job can also involve making recommendations to improve the efficiency of the research process.
Sales account manager: A sales account manager for a life science company may indeed find that they can work in a scientific field they’re passionate about, while receiving no shortage of opportunities to schmooze with customers. For the right person, managing a sales account in a field they love can bring the best of two worlds to the work experience.
Product manager: an employee in this role oversees the development of new products in the life science and biopharma space. This could involve monitoring lab work, advising a marketing team about current project specs, or advising businesses on what products to develop next.
Advantages of a diverse skill set
Biotech businesses are some of the hottest on the market right now, and at present the industry is only growing. As a result, life science employers are more in need than ever of employees who understand their businesses on both a micro and macro level. Surprise surprise: the science MBA combo lends itself beautifully to just that.
Another benefit of getting an MBA post-life science undergrad: more interactive career opportunities. After years of highly detail-oriented and isolated lab work, some scientists hunger for more interactive, people-facing employment. If you can relate, take note: an MBA will bolster your chances of finding a socially dynamic position that still calls upon your years of rigorous scientific study.
The perfect position for your background
Clearly, the science-MBA combo has never been timelier. Employers nowadays are looking for a blend of soft skills and hard skills, and the moment they see that winning duo of specialties on your resume, they’ll know without any further investigation that you possess plenty of both. If you’re looking for an interdisciplinary position that incorporates the full range of your skills, Sci.bio’s recruitment services can help you find it.
Yes, you can improve your memory! We’ve all been there. Someone approaches you whose name you don’t remember. You’ve met each other a few times, but your mind goes blank… You manage to get through the interaction with a “hey, you!” and feel too embarrassed to ask for their name again, especially since they know yours. Whether they notice you didn’t remember their name or not, it is difficult to forge a strong relationship with the person if you don’t know their name!
Why does your memory fail you in moments like this? There could be a number of reasons. Research shows that the average American consumes at least 100,000 words and 34 GB of data per day! Given all of the information you consume on a daily basis, your brain cannot possibly store everything in your long term memory. Indeed, common reasons why you can’t remember something could be because it was never encoded into your memory in the first place, or you don’t have any “retrieval cues” to call the memory back into your mind.
Despite these challenges, remembering aspects about a person is essential not just for creating new relationships with people, but also for strengthening existing relationships. Forgetting someone’s name or an important detail can be a sign that you are not interested in the other person, which is the opposite of making a good first impression! Conversely, being able to remember details about your boss’ kids or a client’s favorite hobby goes a long way because it shows you genuinely care about them. What’s more, recalling details and asking additional questions about them will cause them to associate positive memories with you, since psychologically, people love to talk about themselves.
Ways to Improve Your Memory
Try these techniques the next time you want to commit important facts to memory:
Repeat it to yourself. According to research, your short term memory only lasts for 20- 30 seconds, unless you try to repeat the information out loud or in your head. You can ask a clarifying question using the person’s name or restate what you just heard to make sure you understood correctly. After the interaction, try to repeat it again mentally to commit it to memory so you can retrieve it later. In fact, experts recommend “overlearning” the things you want to remember through repetition so that your new memory does not interfere with your existing memories.
Write it down. Studies show that your short term memory only holds about seven pieces of information. Since you’re not exactly in control of which seven pieces your brain will remember, a good idea is to write down important details in case you forget later. After a conversation with someone, make a note on your phone, on their business card, or on your laptop’s notepad with their name and any critical data. This is particularly important if you’ve offered to provide them with further information or connect them with someone.
Remove distractions. Don’t multitask when absorbing the new facts. Unless you’re using your phone to take notes about what you want to remember, put it away. If you’re juggling more than one task or multiple inputs, your brain has no choice but to prioritize one thing over the other. Another common distraction occurs when you’re not actively listening to the new information, and you’re thinking about something else or planning your next response. Instead, try to focus your complete attention on listening to the other person, and you’ll be more likely to remember what they say.
Make associations. To help yourself retrieve the memory later, make an association between the person and something easy to remember. This can help trigger the memory of the person and their name or important details. For example, if Sarah mentioned she’s going on a sailing trip, remembering “Sarah sails” will be easier to recall the next time you try to retrieve information about Sarah. Another example is comparing the person to someone famous or someone you’ve met before. If your new acquaintance Matthew has brown hair like your cousin Matthew, making this association may help you recall his name the next time you interact with him.
Get enough sleep. Research shows that sleep is essential for the formation of long-term memories. Furthermore, if you’re sleep deprived and tired, your ability to focus and learn new information will be impaired. After your next networking event or big meeting, make sure to get a good night’s sleep to increase your chances of being able to retain the significant facts you were exposed to during the day.
Final Thoughts on Memory and Relationships
Remembering details about a person is a meaningful part of establishing a new relationship or strengthening an existing one. By failing to remember someone’s name or a significant aspect of someone’s life, it could be interpreted as you not being interested in them. Solidify important facts in your mind by trying these tips to improve your memory. You will reap the rewards in your relationships!
